Mercure Nadi3.5 out of 5.0
Recent guest reviews
Usually stay here for an overnight business stay to save costs. However, it has sunk to untenable poor condition. Book in experience slow and uninviting, tap in bathroom over bath broken from wall. Units very tired, TV hopeless. Bar service was appalling and the final straw that convinced me never to come here again after many years staying here. Only saving grace was the breakfast which was very good.
Huge disappointment, the Accor Group need to rethink this hotel. It is more like a motel, the rooms are tired and dated with air con that is 30 years old and struggling. Wifi is a joke, every 30 minutes the password changed, we had to request new passwords from reception to continue. The best thing about this place are the staff they are lovely. friendly and very helpful.
Stay 3 nights due to an early morning flight on the last day Previously staying on the coral coast.We only spent our nights here as we had day trips to the islands during the day! Pool needs fixing due to broken tiles. Grounds are well maintained.Massive road works out the front when we stayed in october The hotel needs an update even though we chose one of the more expensive room. Bath stained beyond repair,a/c not very cold.Clean but tired and dated room. Breakfast was very good we loved the egg station! Plenty of breakfast options available.Staff are very helpful at all times! Took our bags to our room and called in the morning to see if we needed any help to bring our bags to reception.Shuttle bus on time at 6am to the airport. I think we would stay again if we had an early plane to catch for the price and the fact that the staff are lovely and we loved breakfast!
What a disappointment. The whole place is very lacklustre, tired and sadly in need of a lot of work. It is located on a main road where there is loose metal chip and major construction - Not very inviting. Reception staff and porters were friendly enough. The room was tired and a bit different to the photos on the website. Our room was at the end of a long pathway and it was off-putting to walk past other rooms with left over meal trays congealing outside in the hot sun. Also several linen skips full of dirty towels. The room was cool and we were thankful the air-conditioning worked. The bed was comfortable. However the bathroom was full of mosquitos - we both sustained several bites the next morning. The shower pressure was inadequate and dribbled out - I guess it was enough to get wet, but not an enjoyable experience dodging the mossies and swatting them away. There was also an unpleasant smell in our room - possibly damp ? The server for the internet was down when we arrived and the wifi didn't work. The pool surrounds leave a lot to be desired - the water was warm (not refreshing) and the surface full of the pool was covered in flora. Yuck. Wouldn't recommend this hotel for accommodation to anyone.
This must be an embarrassment to the Accor Group. Sure it’s on the lower quality levels of their range of brands, but there are plenty of other Mecure and IBIS hotels that provide good value budget accommodation. Knock this one down and build one of those and install good management is the only way to go.
I travel a lot, including many "off the beaten track" locations. One of the reasons I book Mecure / Accor hotels when I can is that I know that they are of a reasonable standard. This is not the case with the Mecure Nadi. The check in was confusing with three people involved. Once in our room we ordered room service. 20 minutes later we were advised that we would not receive the room service order until we paid for it. When I asked for this charge to be billed to our room I was advised that I would need to return to reception and get an approval. The food delivered was deep fried fish/ seafood - encased in at least 2cm of doughy batter. The room surfaces were dusty, perhaps due to construction at the front of the building. The bathroom was dirty with broken fixtures (see photo). The sliding door to the balcony was off its runners and had to be fixed. The restaurant meal in the evening was good however we had to go through four choices of wine before we found a wine that was available from the wine list. On returning to our room we attempted to use the Wi FI (complimentary to ACCOR/Mecure members). It did not work. It had been cut off at 8.30pm. Despite a conversation with reception it was not reconnected. Only a few stations on the TV worked - the rest were frozen or pixilated. All this for $216.72 Fiji! I checked on booking sites the night I nwas there and found that I could have had the room for $78 Fiji. To be fair, the staff were excellent and attempted in most cases to be helpful. I contacted ACCOR / Mecure about my experience and the response I received was a "Sorry about that - we will try better next time" email. The message from me is do not stay m=here and perhaps avoid booking through a large chain as clearly what you get is not what they represent.
We spent only 1 night there before heading to the airport. That's why we chose it, for the location close to the airport. They offer free shuttle bus to airport which is convenient. However the room is really basic and far to Mercure standard. No decoration. Wall painted in white. Beds are not comfortable. Access to the rooms with staircases. Looks like a motel with swimming pool. We did not try the breakfast. Their complementary wifi is not working good. At the end, happy to have stayed 1 night only.
We stayed at Mercure courtesy of airline cause our flight was cancelled. At Check in we were advised wifi was only 1 hour, after discussing they allowed us 3 hrs. We tried in the evening and night in the room no wifi, again in the morning still no wifi at all in room 225. At 9:30 pm i called reception to let them know but no one would answer ! After breakfast i got to reception to get an answer but the lady did not reply anything to my wifi inquiry, she just smiled at me, great. Please have a look at their wifi rates on my pictures. If you stay there please avoid room 225 and ask to check wifi before accepting the room. Certainly we do not recommend Mercure. It is an absolute lie to offer wifi that in fact does not work.
Firstly I must say that normally we stay in a pretty 'flash' hotel, but this time because of financial considerations, I decided on the Mercure Nadi. I was surprised and delighted when, after checking in by beautiful and smiling staff we were taken to the room. A deluxe ground floor room, king size bed (and very comfortable too) with tea and coffee making space, a nice big desk, 2 easy chairs and a sliding door to the outside world with a table and 2 chairs with an ashtray(essential for me! sorry) and of course a tv. The bathroom is a pretty basic one but very functional. The only problem with the bathroom was that there was no shaving mirror and no exhaust fan so it made the scraping off of my fuzzy face was a challenge!, but hey!, I could manage of course. A bonus for us was, that I could turn the airconditioner on or off by the side of the bed( I don't like too much aircon as the heat and humidity agrees with me). The staff are just fabulous and attentive and are absolutely wonderful, the whole place is clean and nice and I have nothing to complain about..I'm on holiday after all and I take things as they come. There are shops close by and a supermarket 5 mins up the road, delicious places to eat and a free shuttle to the airport. We stayed 8 nights, not just a 'one night stand', I reccomend it to you, but don't stay here if you are a 'pampered pooch'.
The minimum starring for this hotel isn't low enough and I would happily score it a negative score. Our first room we checked into seemed fine enough, albeit the fact it was backed onto an abandoned lot and in the corner by the staircases on its own. That was until we were joined in the room by an additional guest, a rather large rodent scampering across the floor. We immediately rang reception and to their credit they did move us to a higher floor, although they didn't seem too surprised when they turned up to the room and it took around 5 minutes for the call to be answered. Now in the new room we thought we could rest easy ready for our flight the next day, but the shoddy state on the balcony door allowed a strong smell of smoke to blow in from a nearby fire, not ideal for an asthmatic. We went to the bar area to escape this but alas every door was wide open. Again staff were quite unsympathetic to this. To top it off there were several power cuts through the night which allowed the alarm clock to ring like a nuclear warning siren each time. Would not recommend staying here, you would be better off staying near Nadi Bay and booking transfers.
- Free parking
- Onsite dining
- Free airport shuttle
Mercure Nadi places you within 2 miles (3 km) of Wailoaloa Beach and Namaka Market. This 85-room, 3.5-star hotel has 2 outdoor pools along with a full-service spa and a restaurant. Sri Siva Subramaniya Temple is also 2.6 mi (4.1 km) from the hotel, which is near the airport.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10 AM.
All 85 air-conditioned rooms feature balconies, refrigerators, and coffee makers. 32-inch LCD TVs come with cable channels, and guests can stay connected with WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Ironing boards and desks are other standard amenities.
Guests of Mercure Nadi have access to a full-service spa, 2 outdoor pools, and a children's pool. There's free parking, as well as a free airport shuttle at scheduled times. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include an outdoor tennis court, WiFi in public areas, and a conference center.
Reviews from Trip Advisor
52% of guests recommend this hotelTotal of 823 reviews