Mercure Nadi3.5 out of 5.0
Recent guest reviews
The minimum starring for this hotel isn't low enough and I would happily score it a negative score. Our first room we checked into seemed fine enough, albeit the fact it was backed onto an abandoned lot and in the corner by the staircases on its own. That was until we were joined in the room by an additional guest, a rather large rodent scampering across the floor. We immediately rang reception and to their credit they did move us to a higher floor, although they didn't seem too surprised when they turned up to the room and it took around 5 minutes for the call to be answered. Now in the new room we thought we could rest easy ready for our flight the next day, but the shoddy state on the balcony door allowed a strong smell of smoke to blow in from a nearby fire, not ideal for an asthmatic. We went to the bar area to escape this but alas every door was wide open. Again staff were quite unsympathetic to this. To top it off there were several power cuts through the night which allowed the alarm clock to ring like a nuclear warning siren each time. Would not recommend staying here, you would be better off staying near Nadi Bay and booking transfers.
I stayed at the Mecure in August, with my friend. Its mid way between the airport and Denarau. I travel to Fiji 2x a year and normally spend a couple of nights on the mainland. We booked via expedia and there was a 'muck up' at the mecure end, with our room booking. We paid for a room with two queen beds, but when we checked in we were lead to a room with just a queen bed and a single bed. I queried this with the porter and showed him our booking and that we had paid more for a different room type. Eventually we were moved to another room, which was more deluxe, but it still only had a queen bed and a single bed - as they had 'over booked' the room type we had paid for. A platter of fruit promptly arrived not long after we had settled in. The rooms are okay, and the breakfast (which was included in our room rate) was okay - nothing startling. Be aware that if you use the taxi's that sit directly outside the mecure, that they charge more than the yellow cabs ($25 to get to Denarau! It normally costs $25 from the airport to Denarau), which annoys me as the Mecure is allowing their preferred taxi company to exploit their guests. Would I stay here again? The short answer is No.
Location location and location. Food and bars within walking distance, plenty of space to park. Room is spacious but little run down. Standard breakfast nothing to brat about. Being an Accor member you would expect points to be credited but many times not done. Wrote to their manager and she assures improvements.
We stayed at this hotel for two nights. Breakfast was good, but that's about as far as the positive comments can go. The room service refused to clean the room because there were clothes on the bed. They didn't even clean the bathroom. In the evening they had a musician play the keyboard and sing. It was very loud and not what I would call "mood music". In the other corner of the dining area the staff were watching TV very noisily, adding to the uncomfortable atmosphere and increasing the noise level. All through the night the generator was running just outside our window. Not even the internet was reliable. It stopped working every half hour or so and wasn't complementary. All in all I would advise you to avoid this hotel.
Wonderful place I was instantly relaxed the place was clean well maintained Staff friendly and helpful. The gardens were lovely hammocks around the garden sunbeds around the pool lovely deck area we ate our dinner there and were entertained with music whilst we ate the units were clean and well appointed
The hotel was not upto the normal standard expected for an Accor property. The wifi was not working for the entire duration I was there and no alternate solution provided. The front desk did not had my loyalty number, on being told the number, they said they can not update it since their system is down. No acknowledgement of the same. The room is otherwise clean and spacious and the overall property is good.
With the exception of a few little things, this is an excellent hotel and served it's purpose of a small stay over very well. We were here for three nights after arriving in Nadi before our onward travel plans. If you were in Nadi for longer and/or wanted a more 'resorty' area where you will spend most time at the hotel, I would perhaps suggest somewhere on Denarau Island as that is where most tourist facilities are, however, for what we needed/expected it did exactly what we it wanted to - and more! First impressions were OK and there is a free shuttle bus from Nadi airport. There is construction work going on on the road directly outside the hotel at the moment so when the shuttle bus dropped us off in this dusty, gravelly car park we did give each other an odd look but once inside the hotel only started to grow on us! As is the way with Fiji, all the staff were very friendly and approachable and couldn't do enough for you! Check in was quick and easy. We arrived early after a night flight and got to the hotel at around 8.30am hoping to be able to drop our bags off and come back later but they checked us in there and then at no added charge! The room was spacious. One of its only downfalls was that it was a little dirty. The sheets had a few marks on them but nothing of concern. We put it down to the room probably not being occupied for a few days. We were also on the ground floor so were able to walk straight out to the central pool area. In terms of facilities and services, the pool area is spacious with a number of hammocks, beds and chairs and despite the large number of rooms, it was very quiet. Another thing I would say is that we found the pool very cold. It doesn't appear to be heated and the hot Fiji weather on it's own doesn't do the trick! The quality of the food is also very good and there is certainly a large choice for the buffet breakfast. There is also Wi-Fi in rooms and all central areas. You do have to pay for this, but as Le Club Accor members we got free Wi-Fi (be aware that this isn't advertised at the hotel, but it is a benefit of being a member). Just a tip, membership is free so it's worth signing up for even if you don't use the Accor group much just for that alone! In terms of location, it's not central to anything, but at the same time not far from most things either. As Nadi Town itself doesn't really have that much, it's as good as you're going to get if you're using it as a central point. It is also close to a supermarket and a number of restaurants. After a quick trip into Nadi, we ended up spending the rest of our time either at the hotel or on Denarau Island - which is a bit more 'touristy' and has a number or restaurants and shops. Do just be careful though on taxis. Their preferred company who operate outside the hotel do seem to inflate prices a bit. A taxi to town should be around FJ$5, but on our first trip we ended up paying FJ$10. If you are happy using the bus (and I'd recommend it), it's only 70 cents into town. From here, you can get the 'Yellow Bus' to Denarau for a dollar. Overall, a very good stay and I would have no hesitation recommending it to others if they were in the area for a few days. If we every find ourselves in Fiji again, we would certainly look at the Mercure again.
We stayed here for 2 nights so we could sightsee around Nadi. The hotel was great with comfortable rooms. The best part about the hotel was the pool with sun beds and loungers around it, great atmosphere. There's also hammocks and a nice lawn area, which makes you forget the fact that the hotel is located on a busy Main Street. The buffet breakfast is quite sparse, but the food was nice. The cocktails are great!
I was unsure about the Mercure as I had read a few bad reviews but I really wanted to be close to Nadi. It isn't quiet as new and fresh as other Mercure's we have stayed at but we grew to love the place. We stayed three nights before heading to the outrigger. Breakfast wasn't too bad but had a great range. We had a dinner meal at the restaurant which was fantastic. The rooms were comfortable and surprisingly we never heard any noise. I do believe that a with a little tlc in the bathrooms would give the place a new lease of life. Our kids loved running around near the playground and it's not a long walk to the supermarket which was perfect. Was a great start to our holiday.
We stayed two nights at the Mercure after our arrival on Viti Levu. The rooms and location are a bit run down and not 100% clean but you know that beforehand if you check some reviews. The friendly and helpful staff makes up for that. Come to the breakfast buffet rather earlier than later and you will get a good selection.
Reviews from Trip Advisor
52% of guests recommend this hotelTotal of 811 reviews