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Mercure Nadi

3.5 out of 5.0

Recent guest reviews

I stayed at Mercure for 3 nights and I must say it meets all my family's needs. It has a spacious room with a television and AC. The staff is friendly as well. However the bathroom is a bit dirty and so is the room. Overall the hotel is okay but wouldn't recommend it to anyone who wants a nice and peaceful vacation.

We have stayed at the hotel for one night only. The room was big but air con was very loud and we couldn’t sleep. When we woke up in the morning the bathroom selling was leaking it was like rainy day inside (I did mention this at reception when we were leaving). The room wasn’t even on the top floor and I don’t know where the water come from. Food at the restaurant wasn’t good. I have order fish burger with salad but got fish burger with fries, plus it tasted like chicken. I had to ask if the fish is a fish. I think they just try all the meat and fish on one grill and no one is cleaning it. I would not recommend this hotel.

What a great experience we have had here! After arriving here from travelling around the yasawa islands all we were looking forward to was hot water, power and no more rice! We were very impressed. Upon arriving we were told we were upgraded to a deluxe room free of charge. There was also an option for a full buffet breakfast for only $23. Our room was nicely airconned but could have been colder. A porter took our bags to our rooms (bless them). While we were in our room, the spa called up and offered us complimentary neck and shoulder massages. The only downfall from the 5 stars was the fact that there was mould in the roof of our shower and water dripping down. Maybe some more ventilation here? Breakfast options were a wide variety but I would recommend arriving early as by 8am a few of the good options were gone. There is also a chef who will cook you eggs to your liking. I chose an omelet and they came with plenty of fillings. We checked out at 11am and were given a safe place to put our bags before our 1pm departure and we also hung out in the lobby which we felt comfortable doing. All in all, a good place to stay.

I had made my booking mid to end of last year for 2 nights at $260FJD for both nights, as my flight arrived early in the morning I had previously enquired about early check in and also rang in on the date of arrival enquiring about the same thing but was told it was unavailable. I came to the hotel after check in time (2pm) and was advised the room was not ready, we were not given the keys until after 3pm. We got into our rooms there was no towels, no hand towels nothing whatsoever, we made a few requests to reception but it took a while. The phones in the rooms did not work when dialing out however it worked when we called in. The hotel is in such a great location, close to town, probably 5 minutes if even that away from the Nadi International Airport, there are shops and eateries around, a cinema within walking distance, it has so much potential to be a great hotel. I guess my expectations were that of other Mercure Hotels. The beds were ok, still managed a good nights sleep. Pool was ok too.

There was a technical problem with the computer hence we were not able to be given a key to the room so we had to use the master key. Someone accompanied me to the room open and see if everything is okay then departed reminding me that once the computer problem is solved they will bring my key. I thought that was professionally done. Also during check out the front desk make sure that each customer is given full attention they deserve in addressing any issues that confronts them and once done then they turn to the next in line. Each customer is as valuable as the next one in line. Keep up this great attitude of customer oriented service.

Nicely appointed hotel with large green garden, on Nadi's popular strip of Martinar. For a fraction of the cost of the expensive Denarau hotels, here you have walking distance to a number of good restaurants, bars, the cinema and the nightlife of Nadi's. Easy to get taxi. Good sized rooms, clean and comfortable.

Stay overnight at the mecure on the way out to the islands and on our return. The rooms are very basic and run down. The family room consisted of a queen bed and two singles. Room also had a small fridge and tea / coffee making facilities. On check in upon arrival in Fiji the glass sliding room to the balcony could not lock. After having numerous people try to fix it we were finally moved to a another room. On a number of occasions the staff were less than helpful when trying to confirm pick up times, restaurant recommendations etc. We ate by the pool the first night. The food was OK but quite expensive. We discovered the next day that only a few minutes walk away is a shopping centre with supermarket, pharmacy, cinema and restaurants. We ate at one of the restaurants on our return which was good an decent price. Whilst the night room rate at the Mecure was good I would definitely pay more next time and stay somewhere else.

When checking in & paying $215FD a night we are told sorry the keys to the rooms are not working so if you leave your room & want to get back in you will need to come to reception & wait for a porter to come up with you & let you in.....every time. I finally got us moved to a downstairs room so we could try to go out the ranch slider to the pool & leave this unlocked so we didn't gave to do this. The ranch slider, doesn't- slide I mean it is more of a yank & tug to get it opened or shut. We get one towel each & the bathroom has seen better years or decades. The pool literally has three deck chairs, the ladder in & out is rusted & downright dangerous the deck is rotted. Reception said that we could have $70FD towards dinner but no money back on our stay we declined. Don't stay here you can do better Accor Hotels should be ashamed of this hotel & close it down.

All was ok. Staff pleasant at reception, perha0s more focus on.guests requests as opposed to what they sound and talk like. Was a pity the a laundry was not available as per web site but things do break I suppose. Also no towels on rooms or pool towels to use till late arvo?! Maybe no laundry again

Woken up by reception calling at 8:30AM to see if we wanted the room cleaned..unprofessional. Housekeeping were very loud through the corridors...you could hear them clicking their gum and talking loudly across the front of your door. No towels in the room upon arrival. Better locks needed on the doors. We had to put the ironing board on the door at night to feel safe. No safe for valuables in the room. Very dim lighting..no light in the centre of the room. Aircon was leaking into the bathroom. Basic bathroom facilities. Pool cleanliness questionable. Will not be returning

Queens Road Nadi

Hotel highlights

  • Free parking
  • Onsite dining
  • Spa
  • Free airport shuttle

Located within 2 miles (3 km) of Namaka Market, Mercure Nadi places you within a few miles (5 km) of Wailoaloa Beach. This 85-room, 3.5-star hotel has 2 outdoor pools along with a full-service spa and a restaurant. Sri Siva Subramaniya Temple is also 2.6 mi (4.1 km) from the hotel, which is near the airport.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10 AM.


Rooms

All 85 air-conditioned rooms feature balconies, refrigerators, and coffee makers. 32-inch LCD TVs come with cable channels, and guests can stay connected with WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Ironing boards and desks are other standard amenities.


Property features

Guests of Mercure Nadi have access to a full-service spa, 2 outdoor pools, and a children's pool. There's free parking, as well as a free airport shuttle at scheduled times. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include an outdoor tennis court, WiFi in public areas, and a conference center.

Room options

Deluxe Room, Multiple Beds

Queen 1 | Sleeps 3

Deluxe Room, 2 Queen Beds

Queen 2 | Sleeps 3

Standard Room, Multiple Beds (1 Queen and 1 Single Bed)

Queen 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

52% of guests recommend this hotel

Total of 842 reviews