Malolo Island Resort4.0 out of 5.0
Recent guest reviews
Perhaps the best articulation we had regarding Malolo Island Resort was from another traveler who had brought his family from another island as part of a broader tour. "At [last place] anything we asked, the hotel tried to accommodate, here, everything is about what you can't do." It's true. You can't swim too far. You can't take the kayaks here or there. You can't go too far on the trails. Children can't eat at certain places as part of the meal plan (which had become mandatory after the hotel changed out booking). And so it goes. In fact our last evening, we could only eat at the buffet, which wasn't the end of the world but had been handled poorly that it left us frustrated. Demanding multiple times to complete a guest survey when we had expressed a number of frustrations such as not getting clean towels, isn't an astute move. A number of the people that we met had returned multiple times and were having a great time. We felt we were treated indifferently and the service generally lacking; across the board from kids club to dining, and even the arrangement of transfers that had us languishing on the dock over an hour before our water taxi arrived, so that we could arrive at the airport over three hours (and before we could even check-in) for our flight. There are a number of easy fixes that could make Malolo IR fantastic (beyond the lackluster service) such as: - guided reef tours with a biologist to point out and discuss the coral grafting cages that are easily seen (instead you can watch a DVD); - snorkel excursions with more structure than dropping you off and saying "you'll see what you see"; or - guided walk past Jonah's Lookout, discussing the local environment, and accessing the caves that are on the map, but discouraged to be entered. Even the beach activities were conducted with indifference and vaguely according to a schedule. Saying that, the accommodation was very good. The area is stunning and the water is warm. Of the number of coerced answers we provided, the question that was missing and perhaps most relevant was, "would we return?" No, I don't think we would. While Malolo IR is lovely, it is merely one of a handful great islands in a great island nation. I'd try somewhere else, I think you might want to as well.
Stayed here with our two children in a deluxe oceanview Bure. Typical Fijian welcome with singing at the pier but this resort is much nicer than your typical larger Fijian islands which are so often run down and have heavy wooden outdated decor. Malolo is hamptons inspired with bright and fresh decor. We like malolo as it has a personal feel. All staff know your name and you feel as if you are part of a family. There are so few guests on this island and as everyone generally stays a week you feel as if you know all of the guests as you see the same people regularly around the place. The managers welcome drinks on Saturday night is a nice touch. Our deluxe oceanview Bure was modern clean, cool and large. We particularly liked having a door separating the main bedroom from the living room. Our room had a bar fridge and the island welcomed BYO being kept in it. Our only disappointment with our room was that it was set quite a way back from the beach and was a long walk to restaurants/facilities which was difficult with kids. Our oceanview Bure was more like an ocean glimpse Bure. If you want to be right on the beach, suggest you get the stand oceanview Bure. One of the reasons we picked this island was due to its kids club which didn’t disappoint. We liked it as it had more interesting and age appropriate activities such as visiting the local school rather than just the usual ‘egg and spoon race’ type activities offered at other islands. The highlight for our boys (aged 7 and 9) was spear making and the bonfire. One suggestion could be a Walkie Talkie/paging system for parents. Because we were staying at the other end of the island, it was a hassle to have to keep walking back to the kids club to check on the kids. Only faults were that the resort leisure activities boat was not working and it took days for our sons to be able to do water sports such as tubing. The resort eventually borrowed the boat from the adults only resort next door but only after significant pushing. Our boys also won a banana boat ride at kids club. One which was never given, yet every day when they asked it was promised to them. Activities guys (excluding Tom and Jessie who were fantastic) were a little slack and weren’t too enthusiastic. Only other fault was the lunch menu In the main restaurant. We opted for the meal plan which was great and always an abundance of food. However when it came to lunch depending on which staff member you got there was a different interpretation of what was included. I would suggest all staff are briefed on this and it is explained to patrons on arrival or better yet have a fill explanation on the menu. Many diners were confused. We hired jet skis one day which was fun albeit expensive. Loved driving around the floating oasis that is Cloud 9 and would like to see Malolo offer day trips to this floating restaurant/bar. The adults only restaurant and pool area is a great addition for some time out whilst kids are at kids club. All in all this island is fantastic particularly if you don’t like mass produced, large islands with big dining halls and hundreds of deck chairs abound the pool like so many of the other Fijian islands. We’ll definitely be back.
This was our 2nd trip- and no regrets- we will be back. The staff are friendly, the three resturants means there is plenty of variety and there is enough activities to keep everyone busy. If you just need to get away from the world for a while- this is the place- refresh and recharge.
We stayed for a week at Malolo - after booking almost a year in advance (ok 9 months - but that is super organised for us) and we Got the last bungalow! This shows you how popular Malolo is as it is mainly repeat customers. We now know why - the service is friendly, kids club excellent and food pretty good (or high for Fiji standards). Rooms are pretty basic - I would call it understated Fiji charm. The beach is more rocky / full of shells. The pool is small and on the cold side as it's in he shade, but kids love it and there is a separate adults area. The only downside was that it was windy he entire trip - but that's life and you cant complain being in such a beautiful place. Yes we would go back.
Stayed here for three nights between Xmas and NYE. Paid over $300/nt to get an ocean view room. Pros: + Room was indeed almost on the beach (though was not really well built, felt a couple levels poorer than our previous hotel Blue Lagoon Beach Resort) + Location is pretty good though we came here for diving and all the diving is up North Cons: +Poor value for money, w + Diving operation is not local, they came to pick us up and then had to make 3 other stops (to go to other hotels and because of missing equipment) before we made it to the dive site. They also gave us snorkeling masks to dive with which kept on leaking and fogging + The staff did not treat us nicely. This was our big vacation of the year and we want to feel treated respectfully. When I came to the restaurant with a tank top the staff turned me away and said I had to come back with a shirt. Meanwhile there were a lot of woman that were let with with much less than tank tops. I had to go all the way back and change just to fit their dress code. When I mentioned to the manager that this was a bad experience for me he did not even apologize and just said that he has repeat guests that like it here. Well, good for him. We certainly regret coming and next time will go somewhere else. When spending this much you'd expect to be staying at a really nice place and to be treated nicely. Blue Lagoon Beach Resort was so much of a nicer experience - if you go to Fiji we'd recommend you stay there.
I was at Malolo for my daughter’s wedding and can’t describe how amazing , professional and helpfull are people there! My special thank you to Miri for making my daughter’s wedding a memorable one! Kultural Band are the best! I highly recommend!!
An island nestled just 50 minutes boat ride from Denarau harbour, but felt like a million miles from anywhere! The resort was so relaxing, the staff were all beautiful and friendly Fijian people, and the food in the restaurant was Sydney restaurant quality! Added to this, the walk from your Bure to the waters edge was just 20-30 metres, and the coral snorkelling was a mere 20 metres from the beach! Not a lot of colourful coral, but the marine life was incredible. Do nothing, or go kayaking, stand up paddle boarding or hobie cat sailing, and snorkelling, all complimentary! They also provide paid water sports activities. We chose a 60 minute jetski tour that cost $440 Fijian (about $250 Aus) and was well worth the money. I cannot sing the praise highly enough for this fantastic resort! Ideal time is low season. When we arrived, of the 46 Bure's, there were only about 11 being used. Was like our own private island paradise.
We spent the 1st week of our Honeymoon at Malolo island resort and it was beautiful!! The food was just amazing and we love our food, good food. The staff and the people were so friendly and welcoming, we could not have asked for a better place to stay, it was also great to see the staff doting on all the children, the kids adored the staff, we would go back for a family holiday when we have little ones. The water and the views were fantastic too and the resort pools. Did I mention the fabulous food? We would rate the service and ppl a 5/5, the food 5/5 the accommodation for Honeymooners 4/5.
Have just returned from 6 days on the island. Can't speak highly enough of this resort and its team of staff. So beautiful and relaxing. The cleanliness of the rooms, amenities and surrounds is outstanding. Food was beautiful and generous. Jese and Tom were a huge hit with our boys. So much and so little to do......... we hope to return one day.
This place is amazing and i highly recommended it. The food is to die for at the tree top restaurant. The beach bar is yhe perfect place to relax for lunch and afternoon drinks. The buildings are well maintained and freshly painted. I saw a couple of workers going arround doing touch up painting through out the day. The ocean view accommodation is wonderful and the aircon's run better then the ones at home. The island is perfect for water sports and snorkelling. We went everyday for a kayak and snorkel in a diffrent location. If you come make sure you get an all inclusive package otherwise you will be broke from the price of the food. There is only the restaurants on the island so no point not doing this. Drinks are expensive so grab your water and alcohol before heading out at denarau as you are allowed to have it in your accomodation or by beach just not byo in the restaurants. Will save you a bit of extra coin and there is a bar fridge
- Free WiFi in public areas
- Onsite dining
- 2 outdoor pools
Malolo Island Resort is within the area of Castaway Island Day Trip and Musket Cove Marina. This 46-room, 4-star resort welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 3 restaurants. Cloud 9 Fiji and North Beach are also within the area of the resort, which is on the waterfront.
There are multiple options for onsite dining with 3 restaurants, including Terrace Restaurant, which specializes in international cuisine and serves breakfast, lunch, and dinner, and Treetops Restaurant with its pool views. Buffet breakfast is offered for a fee each morning from 7 AM to 10 AM.
The 46 air-conditioned accommodations feature furnished patios and afford space to spread out with living rooms. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Refrigerators, coffee makers, and ceiling fans are other standard amenities.
Guests of Malolo Island Resort have access to a full-service spa, 2 outdoor pools, and a children's pool. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach resort include free WiFi in public areas, a meeting room, and a free kid's club.
Reviews from Trip Advisor
93% of guests recommend this hotelTotal of 731 reviews