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Hotel Menzeh Fes

3.0 out of 5.0

Recent guest reviews

Where do I start? We arrived here for a few nights after doing a three day trip from marrakech on a mini bus, we wanted a little bit of comfort after staying in tents and spending so much time in a van. While we knew this wasn't a 5 star hotel, we weren't expecting this. We were checked into a room which was already being occupied. I'm not kidding, I walked into someone else's room with all their bags on the side boards and on the bed. I couldn't believe it. How their computer systems let them allocate us a room which is already being used is baffling enough. When we went down to tell them, they weren't fazed by this in the slightest! No apology and little care! We later asked for a map of the city so we could explore, but they don't have these. You have to buy one from the hotel shop. - even the Riads we have stayed in have given us a free map, so why a huge hotel doesn't have this is beyond me. They arranged us a tour guide for the medina and quoted us 150 dirham. But when we went to pay him at the end of the tour he asked for 250. We asked the hotel why he wanted a different amount and they (eventually) told us it's because it's the price for 2 people, although they never mentioned this before and they knew there was two of us! The room: Basic, lacking In Character, dated. No effort made to make it feel Moroccan - I could be anywhere! The gardens are pretty but nothing good to say about anything else! I wish we'd opted for a riad instead of trying to play it safe and stay in a hotel. It probably would have been more comfortable! As for Fez in general, I wouldn't recommend this city to anyone. It's dirty, and rough, and we wish we'd gone back to marrakech for the last few days of our trip.

How this place has 4 stars on its sign is beyond me, run down bits fallen off walls, grubby, I have stayed at more run down places but not many. Beds are good , food is basic and I saw a waiter handling some food with his hands 'yuk'. However the people are kind and helpful and you do have to remember 4 stars in Morocco is 1 to 2 stars in the UK. Location is very good it's is not a quiet place though. Morocco never sleeps and we could hear Street voices all night from the 3rd floor. Stay in Morocco with your eyes open not for luxury the people are beautiful .

Good Hotel but please be carefull about travel republic site they placed put the photos of the hotel same Menzha Fez and Menzha Zalagh ,but bothj are not the same what you see on Travelrepublic site this is deception, Menzha Zakagh is 4 star and Menzha Fez is 3 star but both hotels are in the area,be care full with travelrepublic once they did placed hotel price only £3 three pound per night for Remberant Hotel in Tangier and gave me voucher which i printed was 4 nights total amount they charge £11 pounds and printed hotel voucher but after 30 days when my travelling time was due they sent me email at last night before my travelling the sent me email to pay extra money and it was mistake ,this was deception fraud of travelrepublic.co.uk(Jacob & Co) placing £3 special offer for Remberant hotel in Tangier,for 30 days they did not sent me this email about their misteke but at last night of my departure date they sent me demanding to pay extra money or i have to pay cancelation charges,,after long discussion with them they gave me refund,so please be care full about website cheap offers of hotels of travelrepublic,(Jacob & Co)this is fraud deception of.travelrepublic (Jacob & Co)

Within 3 minutes walk of only McDonalds in Fez and nearby modern mall and a carrefour so locally priced fruit n water etc easily purchased. Rooms n hotel left alot to be desired thought and is only a place to sleep provided u get over the non-covered grooty previously white duvets onnthe bed. Thank God there were sheets in between both duvet n mattress .... Rooms could be alot cleaner too. Easy to catch a red petite taxi as they are nearby. Cab fare from nearby medinah Dh17 only. Easy to navigate cabbies to the only mcD's .

Probably one of the worst hotels I have ever stayed at. The room was below average. The breakfast was below average. The place was not busy due to the massive drop in tourism numbers for Morocco. I actually felt sorry for the staff. There was a massive brawl outside on the street involving local teenagers (about 30 - 40 of them), some of them had knives. There was an underground walkway to another hotel which had a pool, it was very bizarre. The other pool had lots of local kids it seemed there just messing around. They had music blurring really loudly. I would never ever go back here. Can't believe there are actually some positive reviews, I guess the people who wrote them live in 3rd world conditions normally?

My husband and I went to Fes in March 2015. It's a beautiful city full of culture. Had a splendid time. The hotel made our stay more enjoyable.The room was fabulous, very big, clean and comfortable bed, people are very warm and welcoming. The staff at the hotel are extremely friendly and understanding especially manager Yazid. The food is ok but one can get bored if staying for more than 2-3 days. The wifi was excellent. Would definitely recommend and would be going again.

I can't understand how there can be so much deception, Nor from where these photographs presented in this page come from. An horrible experience I never hade before, Dirty rooms, so dirty that gives disgust sleep in the beds, bathrooms does not work, restaurant disgusting, with a horrible heat in Fez, air conditioners do not work, we had to change 3 times the room and leave the next morning because it was not possible to be in misery, It is a resume about the horrible of this hotel. If you want to check go and lives miserable experience. I leave it in your hands.

Immediate surroundings of hotel not great - broken pavements, weeds, litter, garbage, broken branches on pavements and so on. A train line is across the road (trains during the night may disturb your sleep). Yet within view and easy walking distance is a large modern shopping mall with Carrefour, Pizza Hut, McDonalds within or just outside. There is an elaborate reception area with tea to welcome guests. The room was quite large. The light switches were confusing and difficult to figure out. No indication as to what turns what on...one switch turns on or off a lamp, fridge and TV! Bathroom on the small side and set up impractical. The bidet is situated right in front of the toilet so that one does not 'sit' on the toilet...one is forced to 'straddle' it. Room obviously designed by someone who grew up straddling a 'squatpot'! Dinner and breakfast in hotel utterly forgettable. Food at buffet not replenished - when finished it is finished. So get to the buffet early or you will miss out.

We booked this hotel on the strength of the write-up and the pictures. What we were unaware of was that these were not the pictures of the hotel we were staying at. It was a stop over for local business people, we had to endure waiting over an hour for a room, then being given rooms that were dirty and not as advertised we complained to the manager who was not bothered but changed them the following day, we asked why we had been put in to this hotel as it became apparent that the hotel just up the road was the one that had been advertised, he shrugged his shoulders and said we could not move. We tried to contact Fleet way which cost us £32.00 in calls to no avail. We endured 6 nights of the same food as we were half board and as the hotel were only used to guests staying for 1 night they didn't have to change the menu. We were so glad to leave and come home as this has got to be the worst holiday we have ever had. To add to this we had taken our elderly parents with us and my Mother in law had slipped and cut her arm on a metal structure in the bathroom which we later found out was a bottle opener.........

The Menzeh Fes is a sister hotel to the Menzeh Zalagh although both are sometimes known as the Menzeh Zalagh which can be confusing when first arriving. Most taxi drivers don't know which is which and they are about 200m apart. The location is good in the Ville Nouvelle and some rooms have a view of the hillside and of the Medina. Petit Taxis will take you into the Old Town for about 10-20 Dirhams as it is about 3km away. There is however a nightclub just across the road from the hotel and might disturb a peaceful night's sleep. Other than that there is not much traffic noise. The food is buffet-style and some days were better than others. Breakfast is continental with croissants, bolied eggs etc. This hotel caters mainly for one night stops of large groups travelling around Morocco but it is fine for independent travellers as well. The rooms are very clean and comfortable and the staff are friendly and pleasant. The only unusual thing was that we were asked to pay 'local taxes' on departure of about 20 Dirhams per person per night. We wondered why this isn't included when initially paying for the hotel as it seems a standard rate and have never known to be asked to pay extra once booked..

28 rue Abdessalam Serghini Fez FEZ

Hotel highlights

  • Onsite dining
  • Spa
  • Nightclub
  • Outdoor pool

Medersa Bou-Inania is within 2 miles (3 km) of Hotel Menzeh Fes while other popular attractions such as Tombs of the Merenides are within 3 miles (5 km). This 3-star property has 114 guestrooms and offers a full-service spa, an outdoor pool, and a nightclub. Royal Golf de Fès and Royal Palace are a short walk away.


Dining

Order from room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant.


Rooms

All 114 air-conditioned accommodations feature living rooms. Guests can expect to find TVs with satellite channels. Rooms also include phones.


Property features

Guests of Hotel Menzeh Fes enjoy a full-service spa, a nightclub, and an outdoor pool. Extended parking is available. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a sauna, a business center, and a terrace.

Room options

Reviews from Trip Advisor

Trip Advisor aggregated rating

26% of guests recommend this hotel

Total of 35 reviews