Overall, it’s like a nice Haven in the center of what I would consider be the most tacky town in Canada. The staff were extremely nice. The rooms were large and it was convenient to walk to the Falls.
We received great service, and the hotel accommodations were excellent. They upgraded our room which was a nice surprise. And we appreciated breakfast being delivered to our room. Would definitely stay here again when we return to the area!
Beautiful rooms, friendly staff but a bit of a distance from the Falls, if you have mobility issues.
Easy location for walking to the falls, easy to find. Check in was a disaster on there end, took (5)hrs since it looks like gave our room to someone else even though we were staying 6 nights...weird. Had us walk around or hang out in there lobby. Once in the room it was clean plus they gave us the smallest bottle of champagne I've ever seen for the inconvenience of the wait...nice gesture. They also added 2 nights of free parking in there Inn parking lot. On a side note be ready for that, $18 dollars to park in a hotel parking lot per night where you can see your car from your room window along with any road noise, it's all there for your eyes and ears. The daily continental breakfast was more than enough to get your day started and was very nice. Really liked that they brought it to inside the room. They also offer free water Generally right off there property its very dirty, from the walking around town to down by the Falls. I'm talking litter, gum on the sidewalk kind of dirty, plus throw in a few homeless and you can get the idea. Areas to see are plentiful... All the old forts/historical. Both sides of the Falls Canada/America. All the litte towns for beer or wine...if that's your thing. If you like to hike you won't be disappointed. Gardens are extremely beautiful and everywhere. Even found the Centennial. Lilac Gardens on a afternoon drive, So overall the Sterling Inn has a few things to improve but for us the surrounding area made up for any short falls.
Great place to stay and they bring you your breakfast in bed every morning. The location is good and the rooms are very nice and clean. This is a hidden gem.
Rooms were great and staff really friendly. Enjoeyed the massage at the spa
The front office person was very nice and even gave us an upgrade. It is cozy and close to many restaurants and attractions.
The property is conveniently located within walking distance to the Falls and other attractions. The rooms are over sized and clean. The staff was very friendly. The breakfast in bed is a nice touch.
Loved the large modern room, breakfast was amazing, area was convenient for tourists but a little bit run down. In general I loved the hotel but thought it was out of place in its neighborhood. Also they had some hidden charges I didn’t love at checkout.
Excellent customer service. The breakfast is great.
Breakfast in bed was wonderful. Not having to leave your room I think added a special touch. The steam shower and tub in the rooms were also very nice. I like reading about the Inn's history. The only thing I wish the staff had more details about Covid 19 details coming into and out of Canada.
Located in Clifton Hill, Sterling Inn & Spa - an Ontario's Finest Inn is within a 5-minute walk of Clifton Hill and within 15 minutes of other popular attractions like Casino Niagara. This 41-room, 4-star hotel welcomes guests with free breakfast, a full-service spa, and a gym.
Start your day off right with a free continental breakfast. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.
For entertainment, guests can enjoy LCD TVs. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include fireplaces, refrigerators, and free newspapers. Housekeeping is available on request.
Guests staying at Sterling Inn & Spa - an Ontario's Finest Inn enjoy access to a full-service spa, a gym, and a sauna. If you drive, self parking is CAD 18.00 per day, and there's also limo/town car service. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include free WiFi in public areas, a business center, and coffee/tea in a common area.
Overall, it’s like a nice Haven in the center of what I would consider be the most tacky town in Canada. The staff were extremely nice. The rooms were large and it was convenient to walk to the Falls.
We received great service, and the hotel accommodations were excellent. They upgraded our room which was a nice surprise. And we appreciated breakfast being delivered to our room. Would definitely stay here again when we return to the area!
Thank you for the perfect review and your great comments. We are thrilled you enjoyed your stay and the service we provide.
Thank you for your feedback. Hope to see you again in the future.
Beautiful rooms, friendly staff but a bit of a distance from the Falls, if you have mobility issues.
Thank you for your review and comments, as we appreciate your feedback.
Easy location for walking to the falls, easy to find. Check in was a disaster on there end, took (5)hrs since it looks like gave our room to someone else even though we were staying 6 nights...weird. Had us walk around or hang out in there lobby. Once in the room it was clean plus they gave us the smallest bottle of champagne I've ever seen for the inconvenience of the wait...nice gesture. They also added 2 nights of free parking in there Inn parking lot. On a side note be ready for that, $18 dollars to park in a hotel parking lot per night where you can see your car from your room window along with any road noise, it's all there for your eyes and ears. The daily continental breakfast was more than enough to get your day started and was very nice. Really liked that they brought it to inside the room. They also offer free water Generally right off there property its very dirty, from the walking around town to down by the Falls. I'm talking litter, gum on the sidewalk kind of dirty, plus throw in a few homeless and you can get the idea. Areas to see are plentiful... All the old forts/historical. Both sides of the Falls Canada/America. All the litte towns for beer or wine...if that's your thing. If you like to hike you won't be disappointed. Gardens are extremely beautiful and everywhere. Even found the Centennial. Lilac Gardens on a afternoon drive, So overall the Sterling Inn has a few things to improve but for us the surrounding area made up for any short falls.
Thank you so much for your feedback about our performance at the Sterling Inn and Spa. We really appreciate the details you shared with us about area where we can improve. As you were a guest with us for 6 nights we did give you a complimentary upgrade for free with a jacuzzi and shower. We do like many Motels, Hotels and Inns do charge for parking fee for our guests. Our rates are competitive and we offer 24 hour security. We are glad to hear you enjoyed your stay with us and look forward to having you return and stay with us.
Great place to stay and they bring you your breakfast in bed every morning. The location is good and the rooms are very nice and clean. This is a hidden gem.
Thank you Mark for taking time to do a review for us at Sterling Inn and Spa. Hope to see you soon!
Rooms were great and staff really friendly. Enjoeyed the massage at the spa
We are so happy you enjoyed your visit and spa treatment! Looking forward to seeing you again soon!
The front office person was very nice and even gave us an upgrade. It is cozy and close to many restaurants and attractions.
The property is conveniently located within walking distance to the Falls and other attractions. The rooms are over sized and clean. The staff was very friendly. The breakfast in bed is a nice touch.
Thank you very much Michael. We are happy to know that you enjoyed your time with us. Please come again **)
Loved the large modern room, breakfast was amazing, area was convenient for tourists but a little bit run down. In general I loved the hotel but thought it was out of place in its neighborhood. Also they had some hidden charges I didn’t love at checkout.
Thank you for providing us feedback surrounding your recent visit. We hope to see you again soon!
It is our pleasure to hear your valuable feedback. Looking forward to having you stay with us again in the future.