I loved the property. The sad reality of the unhoused that hover at the backside of the property is extremely difficult to impossible to control.
Girl at the desk was very nice and very helpful but the carpet in the room we stayed in was filthy, I got in the shower and noticed dirt in the bottom of the tub and couldnt figure out where it came from until i looked at the bottom of my feet!!!! They were filthy from walking on the carpet..
GREAT SERVICE. FRIENDLY. NICE AND CLEAN.
This was a rundown facility in a sketchy part of town. ( the office was only available through an out side bulletproof window ). I cancelled my next nights booking at another super 8 property as a result ( especially after reading reviews that said the pictures online were misleading ). Will not stay at a super 8 property ever again
The neighborhood felt a little rough. The rooms are clean and the staff was amicable but the facility was a bit dated and the neighbors were yelling and cussing. The bathroom, sink, luggage, fridge and microwave combo was cramped.
Horrible customer service by overnight guy. They insisted on a cash deposit on debit card and ended up holding $450 because they don't seem to know what they are doing.
The woman at reception on Friday, July 19, around 4:30pm was the best ever! Very helpful and friendly.
This property was doing some remodeling, yet it was quiet, comfortable, and safe. Our room was better than we expected it to be.
I was not told I needed a $150 cash deposit when I booked this room
Located in Downtown Eureka within a short walk of Clarke Historical Museum, Super 8 by Wyndham Eureka is within a few miles (5 km) of other popular sights such as Sequoia Park Zoo. This 50-room motel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.
Start your day off right with a free on-the-go breakfast offered each morning.
TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities. Change of towels is available on request.
Guests staying at Super 8 by Wyndham Eureka enjoy free WiFi in public areas, free newspapers, and a vending machine. If you drive, put free parking to good use. The 24-hour front desk has staff always at the ready.
Hello kenny,We appreciate you choosing our hotel for your stay. We value your feedback and hope you had a pleasant experience. If there is anything specific you would like to share regarding your stay, please feel free to reach out to us directly. We look forward to welcoming you back in the future.
I loved the property. The sad reality of the unhoused that hover at the backside of the property is extremely difficult to impossible to control.
Hello Cynthia,Know that your voice is of tremendous importance to us and we value your comments about our property. Every guest experience is extremely important to us. We value your feedback and thank you for your business.
Hello Joseph,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.
Girl at the desk was very nice and very helpful but the carpet in the room we stayed in was filthy, I got in the shower and noticed dirt in the bottom of the tub and couldnt figure out where it came from until i looked at the bottom of my feet!!!! They were filthy from walking on the carpet..
Hello Claude, I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.,
GREAT SERVICE. FRIENDLY. NICE AND CLEAN.
On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!
This was a rundown facility in a sketchy part of town. ( the office was only available through an out side bulletproof window ). I cancelled my next nights booking at another super 8 property as a result ( especially after reading reviews that said the pictures online were misleading ). Will not stay at a super 8 property ever again
I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.
The neighborhood felt a little rough. The rooms are clean and the staff was amicable but the facility was a bit dated and the neighbors were yelling and cussing. The bathroom, sink, luggage, fridge and microwave combo was cramped.
I am very sorry to learn that you found our location to be inconvenient and our service to be lacking. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
Dear guest, we are thankful for the rating you have had given us. Thank you for having your business in our hotel. We are very much delighted to have serve you and would even more glad to know more about your stay. Thank you for being our guest.
Horrible customer service by overnight guy. They insisted on a cash deposit on debit card and ended up holding $450 because they don't seem to know what they are doing.
Thank you for your review. It seems that you are confused as we do not have a $450 deposit and have never charged anybody a $450 deposit in the history of this hotel. The person who checked you in has been in the business for over 40 years and is quite apt in what he is doing. We are sorry that any incidental charges you may have incurred has caused you stress. We hope you will get this resolved soon.
Hello John,We hope you enjoyed your stay with us. Please feel free to reach out to us directly with any feedback you may have so we can ensure a better experience for you next time. We appreciate your support and look forward to welcoming you back soon!