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Holiday Inn Express Harlow

3.0 out of 5.0

Recent guest reviews

Demanded on check in I pay even though a Spire Ambassador member Not pleasant staff at all My room had a very bad smell in the bathroom but hotel staff insistent that it didn’t but put bleach down the toilet to mask the smell The manager arrogant hands in pockets constantly not really interested either I don’t recommend

Our party of 6 came to Harlow for the wedding of a family friend. We wanted a good value central hotel that would be comfortable. The Holiday Inn Express met all our needs. The most memorable element were the incredibly friendly and helpful staff- I can't remember a hotel stay in recent years where all the staff have been exemplary in their customer care. Well done to the management and staff for getting this right.

Arrived here as a last minute booking with my family whilst in London for work, the staff were fantastic from start to finish, very friendly and very accommodating. the girls on reception were some of the nicest reception staff I had come across, but the hotel feels like its falling apart, what you can see used to have a nice finish with nice features is now becoming run down and fraying around the edges. It needs a refurb before its too late, and please sort out new mattresses, it was the most uncomfortable bed I have ever slept in.

Me and my family stayed here for 2 days. Room is very clean and service is very good. It's inside the town centre, so, all facilities are available. We may come back soon. I will recommend this hotel.

I generally stop here if I am struggling for a room in North London. The hotel is clean and the staff are excellent. I do feel the hotel lack atmosphere and the food is very basic but this is no worries. There a number of great restaurants round the corner. The only major problem here us the parking. There is a limit on car parking and it can prove a night mare. On the whole and the price it's Ok.

Service was very good. It was basic but you get what you pay for. Parking was a nightmare Rooms are basic But very easy for one night. Would I stay here again no But that doesn't mean it was a bad place to stay it just wasn't for me.

I stopped overnight on a Business Trip. The hotel has limited car parking but I was lucky to find a space. There is a Multistory Car Park next door. The hotel is OK, standard Holiday Inn Express, clean, comfortable and you have all you need in the room. Breakfast was OK, with a variety of choices and all included in the bill. The downside is the location. It is next to the Bus Station and Taxi Rank. As such a lot of youths tend to congregate around the back. I went for a stroll and saw about 6 youths turning over a large commercial bin full of bottles. They thought this great fun to see so much broken glass. I quickly returned top the safety of the hotel. There was a constant barrage of noise and foul language from the area and this continued through the night till early morning. So an OK hotel but not in the nicest of areas. Be careful and don't leave anything on view in your car

We just stayed at the hotel for a one night between flights and we couldn't have a good sleep because from 4am and every half an hour bus which is transferring people to the airport stopped right beside our window with a running engine that was nightmare!!

From the moment we arrived the reception staff were efficient and helpful. Check in was quick and easy, and check out when we left. Our room was immaculate with an amazing huge shower. We enjoyed an amazing inclusive breakfast, the breakfast staff were so friendly and smiley. I would definitely return when visiting family in the area, a perfect stay from start to end.

From check in, the lady was extremely helpful, there were no parking spaces so she gave us a permit to park in the multi-storey (after I panicked about Parkin charges I was very relieved). The room was spotless and the bathroom was to the standard I expect for Holiday Inn. We were running late to the breakfast but we still managed to get a plate before closing and it was pretty good food and all good to a wonderful standard. I always enjoy staying in IHG hotels and would definitely recommend this hotel to anyone going from here to stansted or to ZSH zoo.

Crown Gate Harlow England

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour business center

Holiday Inn Express Harlow places you 12 mi (19.3 km) from Kelvedon Hatch. This 122-room, 3-star hotel welcomes guests with free breakfast, free in-room WiFi, and a 24-hour business center. River Lea and Lee Valley Park are also within a 20-minute drive of this Harlow hotel.


Free buffet breakfast is served each morning from 6:30 AM to 9:30 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge.


All 122 air-conditioned rooms provide sofa beds, coffee makers, and free newspapers. Guests can expect free WiFi and 26-inch flat-screen TVs with cable channels. Beds sport pillow menus and bathrooms offer hair dryers. Other standard amenities include phones and desks.

Property features

Guests of Holiday Inn Express Harlow enjoy access to free WiFi in public areas, a 24-hour business center, and coffee in a common area. Self parking is offered for GBP 3 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Additional amenities include a computer station and a fireplace in the lobby.

Room options

Room, Accessible, Bathtub

Full 1 | Sleeps 2

Room, Non Smoking (& SOFA BED)

Full 1 | Sleeps 3

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

72% of guests recommend this hotel

Total of 401 reviews