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Recent guest reviews

Staff is amazing!

Room smelled musty

My room was disgusting. Including the blood in the shower that I cleaned up.

Better place for families than singles. Clean nice rooms. Convenient to I90.

Loved the stay except for the loud noise of a dehumidifier outside of room 118...all day and night..wish there was a larger area to hang out.

Quiet area away from the town but not too far. Very nice hotel with large pools for the kiddos and an extraordinary breakfast. Room was comfortable and quiet. Staff was excellent as well.

Pros: Affordable and friendly staff. Pool and hot tub good for families only. Cons: Rooms and elevators are very dated and dirty.

It was like the front desk was annoyed to check us in and we’re less than helpful when we asked for more towels. Be prepared to circle the parking lot to find somewhere to park

Friendly staff

My grandkids loved the pool. Staff was very friendly. Breakfast was good.

The staff and breakfast were very good and very accessible. We arrived late and were quickly welcomed and settled. The location is nice but very close to major highway and noisy.

Very clean, wonderful staff, fantastic pool area and complimentary breakfast, and the location was very nice. The price value was also excellent. We will definitely stay there again.

We had a lot of fun playing in the pool. It is the best hotel pool that I've ever seen. I have a toddler and there were different things for him to play with as well, which was really nice. This hotel is also very clean and has an amazing buffet breakfast! It was a very impressive selection.

Clean, easy off I-90

There were children in the room of us running and jumping and something on the floor! We called and complained to the front desk they said they would call up and ask them to stop the noise continued for three days we got no sleep no rust in a vacation was ruined!

Check in was chaos & rooms weren't ready. The water park area was really nice but because of covid there were no chairs to sit. Sauna was broken. Breakfast was good but the same 5 days in a row. Sausage gravy, eggs & biscuits. Got old. Some areas were of the hotel were not cleaned well. Spill on the floor near the elevator not cleaned for 3 days. Staff was very friendly.

The hotel was completely overcrowded and there was no parking left. We had to park at the restaurant next door. Your hotel went against Governor Wolf and the CDC guidelines. People were not wearing masks throughout the hotel lobby, hallways, or pool areas (inside water was of course expected, but they werent wearing them while not swimming). We weren't even able to enter either swimming pool or the hot tub because they were all over the CDC guidelines excessive overcrowding. We chose Holiday Inn Express because we believed this company valued their guesrs safety and was proven the hotel staff has no cares of consideration for people's safety. We checked in at 3 o clock pm and checked out only 3 hours later because of this. The hotel staff would not offer us any sort of compensation back or to move us to another hotel they are affiliated with that was not as overcrowded and that wouls be following the cdc guidelines. We will never use this hotel chain again.

Old Station Road North East PA

Hotel highlights

  • Steps from Solar Eclipse April 8th 2024
  • Free breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking

Holiday Inn Express Hotel & Suites in North East (Erie), an IHG Hotel places you next to Solar Eclipse April 8th 2024 and within a 3 miles (5 km) of Lake Shore Railway Museum. This 123-room hotel has free breakfast along with conveniences like a free water park and an indoor pool.


Dining

Free breakfast is included with your stay.


Rooms

32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.


Property features

Built in 2017, the brand new Holiday Inn Express Hotel & Suites in North East (Erie), an IHG Hotel features a free water park, an indoor pool, and a lazy river. You can take advantage of free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this family-friendly hotel include a children's pool, a 24-hour gym, and a sauna.

Room options

Suite, 2 Queen Beds, Accessible (Hearing)

2 Queen Beds | Sleeps 6

Suite, 2 Queen Beds, Accessible (Accessible Tub)

2 Queen Beds | Sleeps 4

Suite, 2 Queen Beds (Walk-In Shower)

2 Queen Beds | Sleeps 6

Suite, 1 King Bed (Walk-In Shower)

1 King Bed | Sleeps 4

Guest reviews for Holiday Inn Express Hotel & Suites in North East (Erie), an IHG Hotel

Everyone (15) Couples (7) Family (14)
5
Everyone

By on Mar 3, 2024

Review comment responded on Mar 8, 2024

Dear Jeffrey,We appreciate you sharing your experience with us and for the 5-star review. I am pleased that you enjoy our friendly hospitality. Thank you for your continuous business and for your loyalty to the Holiday Inn Express Brand. We will look forward to welcoming you back the next time you are in our area.

5
Family

Staff is amazing!

By on Feb 22, 2024

Review comment responded on Feb 22, 2024

Dear Valued Guest,Sincere thanks for taking the time to share your review. It’s encouraging to know that your stay was pleasant. Our goal is to provide comfort and friendly service to all our guests who are away from home; your feedback allows us to monitor how we are doing. We appreciate you choosing to stay with us and look forward to your return trip. Stay Safe during these hard times.

3
Family

Room smelled musty

By on Oct 1, 2023

Review comment responded on Oct 4, 2023

Dear Margot,Thank you very much for your recent stay with us. Foremost, please accept our sincere apologies for any shortcomings you experienced with smell in the room. Our hotel is very proud of its level of service and for this reason your comments are very troubling and will certainly be looked into. We appreciate your feedback as this is our best resource for improving guest services.Sincerely,Jay Shah

1
Family with small children Partner Couples

My room was disgusting. Including the blood in the shower that I cleaned up.

By on Sep 1, 2023

Review comment responded on Sep 3, 2023

Dear Dawn,Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,Jay Shah

3
Everyone

Better place for families than singles. Clean nice rooms. Convenient to I90.

By on Aug 4, 2023

Review comment responded on Aug 4, 2023

Dear Barry,Thank you for ranking us the best compared to other hotels you have visited. It takes a team and we really have some wonderful employees who enjoy our guests. We appreciate your encouragement of others to stay here too. We hope to see you again and be safe in your travels.Sincerely,Jay Shah

4
Family Family with small children

Loved the stay except for the loud noise of a dehumidifier outside of room 118...all day and night..wish there was a larger area to hang out.

By on Jul 5, 2023

Review comment responded on Jul 11, 2023

Dear Diane,Thank you very much for your recent stay with us. Foremost, please accept our sincere apologies for any shortcomings you experienced with the dehumidifier noise. Our hotel is very proud of its level of service and for this reason your comments are very troubling and will certainly be looked into. We appreciate your feedback as this is our best resource for improving guest services.Sincerely,Jay Shah

5
Everyone

Quiet area away from the town but not too far. Very nice hotel with large pools for the kiddos and an extraordinary breakfast. Room was comfortable and quiet. Staff was excellent as well.

By , from Soddy Daisy on Jun 5, 2023

Review comment responded on Jun 7, 2023

Dear Dan,Thank you for taking the time to write a review about your recent stay at our Holiday Inn Express. As always, we aim to make sure our guests are as satisfied with their stay as possible. I am always pleased to hear such nice comments such as yours. I look forward to sharing the results with the staff to show them that hard work does produce positive results. Sincerely,Jay Shah

3
Family

Pros: Affordable and friendly staff. Pool and hot tub good for families only. Cons: Rooms and elevators are very dated and dirty.

By , from Columbus on Apr 3, 2023

Review comment responded on Apr 4, 2023

Dear Jeremiah,Thank you so much for staying with us and your candid review of your stay. Our staff takes great pride in providing our guests with memorable lodging experiences. We realize that there are many choices when considering lodging and travel, and we honor your IHG loyalty. Please come visit us again soon.Sincerely,Jay Shah

3
Family

It was like the front desk was annoyed to check us in and we’re less than helpful when we asked for more towels. Be prepared to circle the parking lot to find somewhere to park

By on Feb 5, 2023

Review comment responded on Feb 6, 2023

Dear Theodore,Thank you very much for your recent stay with us. Foremost, please accept our sincere apologies for any shortcomings you experienced with parking spot room accommodation. Our hotel is very proud of its level of service and for this reason your comments are very troubling and will certainly be looked into. We appreciate your feedback as this is our best resource for improving guest services.Sincerely,Jay Shah

5
Family with small children

Friendly staff

By on Sep 5, 2022

Review comment responded on Sep 7, 2022

Dear Mark,Thank you for the 5 star review and your feedback. I greatly appreciate your comments on how clean everything was and how much you love our hotel...We want our guest to feel welcomed and at home. Our complimentary hot breakfast is a great way to start your day out. The staff in that Department work very hard at keeping everything fresh and filled, we appreciate your business and look forward welcoming you back the next time you are in our area.Sincerely,Jay Shah

Holiday Inn Express Hotel & Suites in North East (Erie), an IHG Hotel

6310 Old Station Road, North East, PA 16428
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