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Mitsis Grand Serai Congress & Spa places you within a 10-minute stroll of Zosimaia Library and Folklore Museum. This 216-room, 5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and free breakfast. It's in central Ioannina and also a short walk from Art Gallery of Epirus Studies and Church of Agios Athanasios.

Dining

Start your day off right with a free buffet breakfast, served each morning from 7 AM to 10:30 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room.

Rooms

Mitsis Grand Serai Congress & Spa's 216 rooms are soundproofed and provide sofa beds, minibars, and free newspapers. Guests can expect to find free WiFi and TVs. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Safes, phones, and desks are also available.

Property features

Guests of Mitsis Grand Serai Congress & Spa have access to a full-service spa, 2 outdoor pools, and an outdoor pool. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and concierge services. Other amenities at this luxury hotel include a health club, a spa tub, and a sauna.

Highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
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Mitsis Grand Serai Congress & Spa

33, Dodonis Avenue Ioannina Epirus 45332

Renovations & Closures

The following facilities are closed seasonally each year. They will be closed from 1 July to 30 November:
  • Spa

Hotel Amenities

Hotel Amenities

Mitsis Grand Serai Congress & Spa features a full-service spa, 2 outdoor swimming pools, an outdoor pool, and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and high-speed wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. Event facilities measuring 549 square feet (51 square meters) include conference space. This luxury hotel also offers a spa tub, a sauna, and spa services. Limited complimentary onsite parking is available on a first-come, first-served basis.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Supervised childcare/activities (surcharge) 
  • Total number of rooms - 216 
  • Number of floors - 4 
  • Bar/lounge 
  • Business center 
  • Free breakfast 
  • Concierge services 
  • Conference space 
  • Elevator/lift 
  • Express check-out 
  • Fireplace in lobby 
  • Full-service spa 
  • Hair salon 
  • Free WiFi 
  • Number of outdoor pools - 2 
  • Computer station 
  • Turkish bath/Hammam 
  • Dry cleaning/laundry service 
  • Express check-in 
  • Health club 
  • Laundry facilities 
  • Spa treatment room(s) 
  • Meeting rooms 
  • Multilingual staff 
  • Parking (limited spaces) 
  • Garden 
  • Porter/bellhop 
  • Restaurant 
  • Conference space size (feet) - 549 
  • Conference space size (meters) - 51 
  • Number of meeting rooms - 10 
  • Free self parking 
  • Offsite parking reservations required 
  • Sauna 
  • Number of buildings/towers - 6 
  • Spa services on site 
  • Spa tub 
  • Steam room 
  • Outdoor pool 
  • Television in common areas 
  • Wedding services 

Family Friendly Amenities

  • Outdoor pools  
  • Outdoor pool  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Soundproofed rooms  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Sofa bed  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Parking (limited spaces), Offsite parking reservations required

Room Amenities

  • Soundproofed rooms 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Minibar 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Bathtub or shower 
  • In-room childcare (surcharge) 
  • Iron/ironing board (on request) 
  • In-room safe 
  • Desk 
  • Television 
  • Sofa bed 
  • Rollaway/extra beds available 
  • Free WiFi 
  • In-room massage available 
  • Free newspaper 
  • Room service (limited hours) 
  • Sofa bed size 
  • Connecting/adjoining rooms available 

Where to Eat

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.

Mitsis Grand Serai Congress & Spa has a restaurant on site.

Room service (during limited hours) is available.

Nearby Things to Do

2 outdoor swimming pools are on site along with an outdoor pool. Other recreational amenities include a health club, a spa tub, and a sauna.

Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Spa Services

Grand Serai Spa has massage/treatment rooms. Services include massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

  • Steam room in spa 
  • Massages 
  • Minimum age to access spa is 16 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Body treatments 
  • Facial treatments 

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.

Check-out

Check-out time is noon

Payment types

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Hotel Registry Number - 0622K015A0151001

No cribs (infant beds) available

Hotel Name

  • Mitsis Grand Serai Congress
  • Mitsis Grand Serai Congress Hotel
  • Mitsis Grand Serai Congress Hotel Ioannina
  • Mitsis Grand Serai Congress Ioannina
  • Grand Serai Congress Hotel
  • Mitsis Grand Serai Congress & Spa Ioannina Hotel Ioannina
  • Mitsis Grand Serai Congress And Spa Ioannina

We should mention

Cash transactions at this property cannot exceed EUR 1500, due to national regulations. For further details, please contact the property using information in the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.