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Recent guest reviews

This is our 3rd stay. While a good area to stop, the room and hotel are showing signs of wear. Time for an upgrade. Also, be careful with the shower if you’re in room 801. Test the shower water before getting in the shower. Water temperature changes without moving the handle while you shower! And the hot setting is very very hot. Could be very dangerous for an elderly person! The room also smelled like feet. I’ve never had this problem at this hotel. Again, time for a renovation. The sofa in the lobby is very worn as well. Too bad for what was a nice stop previously. The bar however is nice and the food good. No room service. Food service until 10pm.

I thought I was splurging because Marriott hotels are usually very nice but that was not the case. I will probably never stay at another Marriott hotel after this experience. The hotel overall was outdated and dirty. When we got to our room we checked for bed bugs which we have never felt the need to do before. The mattress itself was thin and uncomfortable. There weren’t any bugs but when we laid down on the bed it was covered with little hairs. They hotel staff switched us rooms but didn’t offer anything for the inconvenience. The hotel had a good rating and good reviews but I don’t see how. I felt like I was staying in a dirty motel rather than a Marriott hotel. I can’t believe Marriott would keep their name on that building.

This is a tired property in a tired town!

They only had the bar area open for food. Limited menu. The hotel was within walking distance of several downtown resturants.

Great place to stay for a concert

Convenient location. Easy check in. Clean and attractive

The hotel in general is run down. There are stains on the walls in the hallways and in our room, our room smelled bad, the wallpaper was peeling, and the windows were filthy. The front lobby had a smashed window that was boarded up with zip-ties!!

nothing

The staff Acted like they didn’t wanna help at all they sold out my room before I could check in the pool was filthy I would never stay at this hotel again

It was very clean and quiet

We really enjoyed our stay. Since we rented through Orbitz and not hotel we missed that there would be extra charges. Ex. Parking, wi-fi. But would not keep us from staying again.

Lee St E Charleston WV

Hotel highlights

  • Steps from Charleston Coliseum & Convention Center
  • Onsite dining
  • Free airport shuttle
  • 24-hour fitness center

Charleston Marriott Town Center places you next to Charleston Coliseum & Convention Center and within a 10-minute stroll of other popular attractions like Charleston Town Center. This 352-room hotel welcomes guests with a restaurant and conveniences like a 24-hour gym and a free airport shuttle.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 11 AM and on weekends from 7 AM to 11 AM.


Rooms

Guests can expect WiFi, wired internet, and 27-inch TVs with cable channels and pay movies. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Coffee makers, free newspapers, and safes are other standard amenities.


Property features

Charleston Marriott Town Center offers a 24-hour gym, conference space, and a 24-hour business center. If you drive, self parking is USD 15.00 per day, or you can take advantage of the free airport shuttle (available on request). Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include express check-in, express check-out, and free newspapers.

Room options

Room, 2 Double Beds (Hearing Accessible)

2 Double Beds | Sleeps 5

Concierge Room, Room, 1 King Bed

1 King Bed | Sleeps 3

Suite, 1 King Bed

1 King Bed | Sleeps 3

Room, 2 Double Beds

2 Double Beds | Sleeps 5

Guest reviews for Charleston Marriott Town Center

Everyone (22) Couples (6) Family (12) Other (1)
3
Family

This is our 3rd stay. While a good area to stop, the room and hotel are showing signs of wear. Time for an upgrade. Also, be careful with the shower if you’re in room 801. Test the shower water before getting in the shower. Water temperature changes without moving the handle while you shower! And the hot setting is very very hot. Could be very dangerous for an elderly person! The room also smelled like feet. I’ve never had this problem at this hotel. Again, time for a renovation. The sofa in the lobby is very worn as well. Too bad for what was a nice stop previously. The bar however is nice and the food good. No room service. Food service until 10pm.

By on Mar 7, 2024

1
Family Partner Couples

I thought I was splurging because Marriott hotels are usually very nice but that was not the case. I will probably never stay at another Marriott hotel after this experience. The hotel overall was outdated and dirty. When we got to our room we checked for bed bugs which we have never felt the need to do before. The mattress itself was thin and uncomfortable. There weren’t any bugs but when we laid down on the bed it was covered with little hairs. They hotel staff switched us rooms but didn’t offer anything for the inconvenience. The hotel had a good rating and good reviews but I don’t see how. I felt like I was staying in a dirty motel rather than a Marriott hotel. I can’t believe Marriott would keep their name on that building.

By on Nov 20, 2023

5
Everyone

By on Nov 5, 2023

3
Everyone

By on Sep 11, 2023

3
Everyone

This is a tired property in a tired town!

By on Aug 27, 2023

5
Everyone

By on Jul 2, 2023

5
Everyone

By on Sep 2, 2022

4
Everyone

By on Aug 13, 2022

4
Business Business

They only had the bar area open for food. Limited menu. The hotel was within walking distance of several downtown resturants.

By on Jul 20, 2022

5
Everyone

By on Jul 11, 2022

Charleston Marriott Town Center

200 Lee St E, Charleston, WV 25301
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