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Ramada El Paso

2.5 out of 5.0

Recent guest reviews

It’s time for another renovation. The carpet was grungy and the bed spread had seen better days

GREAT LOCATION/MANY RESTAURANTS CLOSE BY/VERY CLEAN--BREAKFAST COULD USE A LITTLE MORE ITEMS BUT GOOD FOR THE PRICE

Food was bland, hard boiled eggs, not enough choices of hot food

The Inn made accommodations possible for us older folks with knee & back problems. The front desk person was very helpful after knowing our disappointment about our request for a 1st-floor room. Our 4-day stay was very pleasant & will request the same accommodations next visit. Thank you all for a wonderful secure Christmas week.

Had problems finding reservation. It took an hour to reconcile the discrepancy. The GM did call and took care of the issue. The early morning Front desk person( male hispanic) seems disinterested in applying basic hospitality methods.

My family and I stayed in this hotel 2 years ago and were happy with it....I mean, it's not a 4 or 5 star hotel of course, but it was clean and comfortable. HOWEVER, this time around, we were very disappointed. The grounds outside are littered with paper and used soda/water bottles. They weren't cleaned up at any time during our 3 day stay. To that end, the rooms have really gone downhill as well. The carpet was sticky and felt extremely dirty. I normally go barefoot indoors, but just couldn't do it in our room this time. There was chipping paint and I also had trouble with the showerhead and faucet. The coffee and breakfast leave a lot to be desired. The coffee is incredibly weak and the breakfast is mostly prepackaged items. We will not be staying here again.

many insects. AC very old. Questionably moldy. I woke up with a nasty productive cough which lingered. I've stayed here 4 times in the last 6 months- seems that management has changed. Not very friendly. I requested an early room since I had a few hours to kill before I had to take care of business and I was denied an early check in. My previous visits have been satisfactory, but I will not be staying here again.

carpets turned our feet black, and they charge an undeclared guest fee. other then that its a decent room. but know theres probably other 20 hotels in elpaso

Very friendly front desk people and also the maids were nice the breakfast was good lots of different stuff available loved the pool and jacuzzi!!!!!

Stayed at Ramada for two nights. Room had couch, tv, kitchen with fridge, microwave, coffe maker, cooktop, and king size bed. Bring own plates and pans if you're going to do some cooking because none are provided. Hotel was nice and clean and had free continental breakfast. Would definitely stay here again.

The room was definitely a pleasant stay. The hotel staff was very courteous. Though the location could have been better, the hotel made up for it.

Very nice for the price! It was clean and comfortable.

this was a nice hotel for a low price, recomendable when you mostly need a place to spend the night it was mostly clean just the tub looked kind of old and nasty and one of the rooms had cockroaches

It's ok....rooms need work. Lots of chipped and broke hinges. TV did not work as th remote had electrical tape holding the batteries in. Took to front desk and he replaced it andtoldme if it still doesn't work,check the connections in the back, which I did and reconnected the cables. The wifi is tricky to get on and not strong. But for the money it is what it is....

The room was better than expected. Shower didn't work real well.

A very pleasant surprise, The rooms were booked for a bowling tournament. the staff were pleasant and efficient. The room was huge and most importantly clean. A+

Being very honest, its a very nice hotel, standard amenities proved good value for the money. If you are a smoker like myself good hotel no problem with smoking. Its a bit far from where I needed to go in El Paso, but I guess its on my side that issue.

trip for work very nice trip the hotel was very nice and close to where I was going for work. It has a kitchen area that helps when you are gone on long periods of time. Have stayed here many times now.

i was reloacting. SO had to stop late night as i was driving from LA to texas. It was a long drive but worth to stay at this hotel if you are just passing by. I opted this because i have to book on time.

The motel was a pleasant surprise. The room was extremely spacious, slept well and had a great shower.

8250 Gateway Blvd E El Paso TX

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located within 2 miles (3 km) of Del Sol Medical Center, Ramada El Paso is within 3 miles (5 km) of El Paso Community College. This 120-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi. El Paso Zoo and El Paso Museum of History are also within a 20-minute drive of this El Paso hotel.


Dining

Free buffet breakfast is offered each morning.


Rooms

The 120 air-conditioned rooms feature kitchenettes with refrigerators and microwaves. 32-inch TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include sofa beds, coffee makers, and free local calls. Limited housekeeping is available.


Property features

At Ramada El Paso, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include a business center, a computer station, and free newspapers.

Guest reviews for Ramada El Paso

Everyone (13) Couples (24) Business (13) Family (27) Friends (4) Other (12)
3

quick stop over on route south

Everyone

It’s time for another renovation. The carpet was grungy and the bed spread had seen better days

By , from Toms River, NJ on Feb 9, 2018

4

good for the price

Everyone

GREAT LOCATION/MANY RESTAURANTS CLOSE BY/VERY CLEAN--BREAKFAST COULD USE A LITTLE MORE ITEMS BUT GOOD FOR THE PRICE

By , from PHOENIX on Oct 27, 2017

3

nice hotel for price

Everyone

Food was bland, hard boiled eggs, not enough choices of hot food

By on Mar 8, 2017

5

great stay!!!

Everyone

The Inn made accommodations possible for us older folks with knee & back problems. The front desk person was very helpful after knowing our disappointment about our request for a 1st-floor room. Our 4-day stay was very pleasant & will request the same accommodations next visit. Thank you all for a wonderful secure Christmas week.

By , from Orange, TX on Jan 4, 2017

Review comment responded on Jan 9, 2017

Dear Valued Guest, Thank you so much for taking time out of your day to let others know about our great rooms and friendly service. We sincerely appreciate your positive review and we look forward to serving you again very soon. Sincerely, Satyen Patel General Manager Ramada Suites – El Paso, TX

2

hotel experience

Everyone

Had problems finding reservation. It took an hour to reconcile the discrepancy. The GM did call and took care of the issue. The early morning Front desk person( male hispanic) seems disinterested in applying basic hospitality methods.

By on Dec 18, 2016

Review comment responded on Jan 9, 2017

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Satyen Patel General Manager Ramada Suites – El Paso, TX

2

nice layout

Everyone

My family and I stayed in this hotel 2 years ago and were happy with it....I mean, it's not a 4 or 5 star hotel of course, but it was clean and comfortable. HOWEVER, this time around, we were very disappointed. The grounds outside are littered with paper and used soda/water bottles. They weren't cleaned up at any time during our 3 day stay. To that end, the rooms have really gone downhill as well. The carpet was sticky and felt extremely dirty. I normally go barefoot indoors, but just couldn't do it in our room this time. There was chipping paint and I also had trouble with the showerhead and faucet. The coffee and breakfast leave a lot to be desired. The coffee is incredibly weak and the breakfast is mostly prepackaged items. We will not be staying here again.

By , from Wisconsin on Sep 27, 2016

Review comment responded on Sep 28, 2016

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Satyen Patel General Manager

2
Everyone

many insects. AC very old. Questionably moldy. I woke up with a nasty productive cough which lingered. I've stayed here 4 times in the last 6 months- seems that management has changed. Not very friendly. I requested an early room since I had a few hours to kill before I had to take care of business and I was denied an early check in. My previous visits have been satisfactory, but I will not be staying here again.

By on Aug 8, 2016

Review comment responded on Sep 10, 2016

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Satyen Patel General Manager Ramada Suites – El Paso, TX

3

okay

Everyone

carpets turned our feet black, and they charge an undeclared guest fee. other then that its a decent room. but know theres probably other 20 hotels in elpaso

By , from altoona pa on Jun 23, 2016

Review comment responded on Jul 9, 2016

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Sincerely, Satyen Patel General Manager Ramada Suites – El Paso, TX

5
Everyone

Very friendly front desk people and also the maids were nice the breakfast was good lots of different stuff available loved the pool and jacuzzi!!!!!

By , from tx on May 15, 2016

Review comment responded on May 30, 2016

Dear Valued Guest, We truly thank you for sparing time to write your feedback. All our staffs are happy to note that his efforts were recognized and appreciated. Hoping to see you soon. Thank you

4

nice hotel at a decent price.

Everyone

Stayed at Ramada for two nights. Room had couch, tv, kitchen with fridge, microwave, coffe maker, cooktop, and king size bed. Bring own plates and pans if you're going to do some cooking because none are provided. Hotel was nice and clean and had free continental breakfast. Would definitely stay here again.

By , from Colorado on Apr 7, 2016

Review comment responded on Apr 25, 2016

Dear Valued Guest, Thank you for your positive response. We do value each guest’s comments and are so glad that you enjoyed your stay here with us. Please come back again soon!