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Recent guest reviews

The front desk in incompetent.

Just ok nothing special

A budget motel, good for one night. The room is clean but there are roaches. We killed a couple of them. In the morning we saw the maintenance guy spraying. All the staff are friendly and polite.

reasonable price and location

FRONT DESK GIRLS WERE VERY HEPFULL AND COURTECY

Room was very nice, clean, modern, however was a bit on the small side. Photos online obviously taken with angle or altered to make appear bigger.

Staff was good beds are horrible

excellent service very clean area. ... customer service so nice

Clean, modern room, desk clerk needed to smile a lot more though:}.

Noisy, noisy, noisy. Loud music playing from a nearby room with the bass rattling my bed, people hanging out on the stairs, and loud children made getting sleep difficult.

Traveled for business. Have been here for 3 weeks. The property is clean and reasonably priced.

Pool was closed. Attendant was unhelpful. Rooms were small and beds uncomfortable. Didnt sleep a wink and couldnt work on TV because the remote didnt have the ability to change the source To HDMI.

The property is nice. I'm here for work and need to be able to sleep at night. It is quiet so I can and the staff is great.

I liked how well taken care the property was, but the key did not work well.

The front desk attendant was the rudest person I’ve met in my life. The room smelt like throw up and the showers looked like it hadn’t been scrubbed in days.

Great location. Room was nice. Light smell of cigarettes and burn holes in bed spread in a nonsmoking room. I asked for a late checkout the night before then they woke me to see if I was leaving or staying. Really good for the price.

The price for the room was outstanding considering it's location. As well as it's everyday cleanliness, It's a value I recommend for any and every person staying in El Paso west. Convenient to Franklin Mountains State Park and the Airport. I could afford to do many more things because of the great rates!

Everything looks clean, but once you are in it you can feel how dirty it is. Your feet will feel dirty walking after minutes walking on the motel room floor barefoot. Wear socks and you can clearly see how dirty it is. Bedding feels the same way with bonus cigarettes holes.

N Mesa St El Paso TX

Hotel highlights

  • Free WiFi in rooms and public areas
  • Business center
  • Laundry facilities
  • 24-hour front desk

Located within 2 miles (3 km) of El Paso Desert Botanical Garden, Motel 6 El Paso, TX - West places you within a few miles (5 km) of Adventure Zone. This 117-room motel welcomes guests with in-room amenities like refrigerators, microwaves, and TVs.


Rooms

Guests can expect to find free WiFi and TVs with cable channels. Refrigerators, microwaves, and free local calls are other standard amenities.


Property features

Renovated in 2017, Motel 6 El Paso, TX - West offers free WiFi in public areas, a business center, and a computer station. The 24-hour front desk has staff always at the ready. Additional amenities include a terrace, laundry facilities, and a vending machine.

Room options

Deluxe Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

2 Double Beds | Sleeps 4

Deluxe Room, 2 Double Beds, Smoking, Refrigerator & Microwave

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Deluxe Room, 1 King Bed, Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Guest reviews for Motel 6 El Paso, TX - West

Everyone (17) Couples (2) Family (8)
1
Everyone

The front desk in incompetent.

By on Feb 26, 2024

Review comment responded on Feb 27, 2024

Hi Nate,We regret any inconvenience you experienced with our front desk services. Ensuring a smooth and pleasant experience for our guests is our top priority, and we take your feedback seriously. We will address any issues with our front desk team to improve our service quality. We appreciate your feedback and hope to have the opportunity to regain your trust in the future.

1
Everyone

By on Mar 13, 2023

Review comment responded on Apr 7, 2023

Hi Jay,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. Please share your issues in detail and give us another chance to improve our services.

3
Everyone

Just ok nothing special

By on Jan 16, 2023

Review comment responded on Jan 17, 2023

Hi Christopher,Thank you for your positive feedback. Kindly let us know about your disappointments in more detail. So, we can make the required changes and improvements. We hope to serve you better in the future.

4
Family

A budget motel, good for one night. The room is clean but there are roaches. We killed a couple of them. In the morning we saw the maintenance guy spraying. All the staff are friendly and polite.

By on Jan 5, 2023

Review comment responded on Jan 6, 2023

Hi Mary,Thank you for your feedback. We are glad you liked our friendly staff, clean room, and budget-friendly motel. However, our team apologizes for the inconvenience you faced regarding the roaches. We will surely forward your valuable feedback to our team for improvements. We hope to earn your business on future travels so that you can see our continuous improvement.

5
Everyone

reasonable price and location

By , from White Rock on Sep 19, 2022

Review comment responded on Sep 21, 2022

Hi Donald,A hearty thanks for your review with generous appreciation. We are glad to know you found our services to be an excellent value for the price and our prime location was perfect for your needs. We are committed to exceeding our customer's expectations and truly appreciate your business!

5
Partner Couples Business Business

FRONT DESK GIRLS WERE VERY HEPFULL AND COURTECY

By on Aug 29, 2022

Review comment responded on Aug 30, 2022

Dear Maria D,We truly appreciate your business, and we are pleased to know that you enjoyed the overall hospitality delivered by the staff and that you had a peaceful stay. Thank you for appreciating all the aspects you liked. Our team is eagerly waiting to host you again soon!!

4
Family

Room was very nice, clean, modern, however was a bit on the small side. Photos online obviously taken with angle or altered to make appear bigger.

By on Apr 29, 2022

Review comment responded on Apr 30, 2022

Dear John, I wanted to say thanks for your recent stay here at our hotel! We are thrilled to see this rating and comment. Our team continuously strives to exceed your expectations and looks forward to you in the future.

5
Everyone

Staff was good beds are horrible

By , from Shoshone on Feb 12, 2022

Review comment responded on Feb 16, 2022

Hi Bianca, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Maz K. #Team6

1
Everyone

By on Sep 12, 2021

5
Family Business Business

excellent service very clean area. ... customer service so nice

By on Aug 11, 2021

Motel 6 El Paso, TX - West

7840 N Mesa St, El Paso, TX 79932
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