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Microtel Inn & Suites by Wyndham El Paso Airport

2.0 out of 5.0

Recent guest reviews

My visit for a few nights were great. Staff was wonderful and polite. Super close to airport and shopping is close by. Only complaint was no bacon for breakfast.

Very clean. Stayed 2 nights for a family burial.Thank you.

Had to catch an early flight from El Paso so we stayed at this hotel based on proximity and cost. Family loved the cozy room. Hotel has an early breakfast that starts at 4 AM. A shuttle is available even though the hotel is within walking distance of the airport. Staff was friendly.

Extremely nice staff hotel manager is very accommodating. Clean room good breakfast very cozy.

When looking to book a place for our trip we decided to book with Microtel by Wyndham because family stayed here in the past and said it was a nice place to stay and you can use the Wyndham's facilities. THIS IS NOT THE CASE. Prior to booking I called both Microtel and Wyndham to confirm we'd be able to use Wyndham facilities at the Microtel and both front desk staff confirmed. When we arrived the woman at the Microtel front desk was rude and said there is no pool for us to use, I told her I'd spoken with staff prior to booking about using the Wyndham's pool and she answered "we're not supposed to advertise it but if they say you can use it then you can" what a dishonest answer! Then Wyndham front desk said that we can't for liability reasons and this has always been their policy, even after I told them we've had several family members stay at Microtel and use the Wyndham facilities on countless occasions. Had I been told this info from the start I would've booked with Wyndham for a little more money, now I won't book with either in the future when visiting family. The fuse blew in our bathroom so we didn't have light in there for several hours and had to deal with staff in our room while trying to get ready and check out. Very inconvenient (although the staff was pleasant and apologetic). Rooms were fine, very thin walls, was up often in the night because of the noise from other rooms. Overall, very disappointed with this stay, I would choose a different chain in the future.

Clean rooms friendly staff great breakfast very cozy great area . Alot of places to go eat.

Convenient to airport & car rentals. Kept clean and nice people for desk help. Improvement suggestions: Last two stays have had to ask for room switch upon opening the door and smelling smoking odors. Housekeeping shorted bathroom towels & do not disturb sign was removed and not returned(?). Parking - a challenge this time

I actually was not renting a room here but staying with a relative. After the first night I got my own room. The hotel was very clean and close to the airport. The shuttle bus service is great and it was a nice option to have.

Room was very clean. Service was very good. Had problems with people next door being very loud and the staff handled it very well and ensured I was happy with the outcome. Good breakfast. Would definitely stay here again!!

Close to good food and airport; easy access to interstates;

It was ok. No pool. No gym. Breakfast was cheap. Just wanted to keep moving.

I live 45 miles from the airport and the following day my plane left very early in the morning so staying at the hotel and so close to the airport was a fantastic idea.

Staff was extremly helpful. The location made it great for my early flight out.

Vending machines don't deliver. Staff can't be bothored. Never again

Very nice customer service, clean, modern room, but continental breakfast has no healthy protein. Just sugary carbs. Not going to make it through your day eating that junk.

This hotel was perfect for my business trip. It's within walking distance of the air terminal. The amenities and staff were great.

The stay was outstanding and the location was very convenient with easy access to the airport. The staff was extremely helpful, friendly and professional. There are laundry facilities at the hotel right next door, which is within walking distance! Thank you!

Wonderful two night stay, clean, great shuttle to certain areas, staff excellent & so close to airport for next day departure.

For a one night stay there was nothing wrong with this hotel if you don't mind a small room. Great value for the price. Shuttle was ready to take us to the airport at 4:30 AM.

GREAT LOCATION. ..EXCELLENT CUSTOMER SERVICE. AND STAFF..DINDT HAD ANY ISSUES OR COMPLAINTS. ..WE COME BACK AGAIN

2001 Airway Blvd El Paso TX

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Located within a leisurely stroll of Gene Roddenberry Planetarium, Microtel Inn & Suites by Wyndham El Paso Airport is within a few miles (5 km) of Bassett Place. This 77-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking. Located centrally in El Paso, it's also near Cielo Vista Mall and Lone Star Golf Course.


Dining

Start your day off right with a free continental breakfast offered each morning. Savor a meal from the comfort of your room with room service.


Rooms

All 77 air-conditioned rooms provide refrigerators, coffee makers, and free local calls. TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include ironing boards and desks.


Property features

Microtel Inn & Suites by Wyndham El Paso Airport features free WiFi in public areas, a 24-hour business center, and coffee in a common area. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. This smoke-free hotel also has a TV in a common area.

Room options

Room, Non Smoking

Queen 1 | Sleeps 2

Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking

Queen 1 | Sleeps 4

Deluxe Room, Non Smoking

Queen 2 | Sleeps 4

Deluxe Room, Non Smoking

Queen 1 | Sleeps 4

Guest reviews for Microtel Inn & Suites by Wyndham El Paso Airport

Everyone (10) Business (12) Couples (14) Family (22) Other (22) Friends (4)
5

great stay

Everyone

My visit for a few nights were great. Staff was wonderful and polite. Super close to airport and shopping is close by. Only complaint was no bacon for breakfast.

By on Nov 7, 2017

Review comment responded on Nov 12, 2017

Greetings and thank you for your recent stay! I'm happy to hear service and our prime location worked out so well for you. The team is known for genuine caring. A great hospitality experience starts with smiles. I'll consider your breakfast suggestion and appreciate you stating it. Please come and see us again the next time your itinerary brings you to El Paso!

4

very convenient to airport.

Everyone

Very clean. Stayed 2 nights for a family burial.Thank you.

By on Jul 3, 2017

Review comment responded on Jul 6, 2017

Thank you for your recent stay, I am glad you found our hotel to be very clean. Safe travels to you and your family.

4

close to airport

Everyone

Had to catch an early flight from El Paso so we stayed at this hotel based on proximity and cost. Family loved the cozy room. Hotel has an early breakfast that starts at 4 AM. A shuttle is available even though the hotel is within walking distance of the airport. Staff was friendly.

By on Jun 1, 2017

Review comment responded on Jun 28, 2017

Wow! Thank you for writing such a wonderful review about us, we truly appreciate you!

5

comfortable

Everyone

Extremely nice staff hotel manager is very accommodating. Clean room good breakfast very cozy.

By , from el paso on Apr 8, 2017

2

decent for short stay if you can find a cheap rate

Everyone

When looking to book a place for our trip we decided to book with Microtel by Wyndham because family stayed here in the past and said it was a nice place to stay and you can use the Wyndham's facilities. THIS IS NOT THE CASE. Prior to booking I called both Microtel and Wyndham to confirm we'd be able to use Wyndham facilities at the Microtel and both front desk staff confirmed. When we arrived the woman at the Microtel front desk was rude and said there is no pool for us to use, I told her I'd spoken with staff prior to booking about using the Wyndham's pool and she answered "we're not supposed to advertise it but if they say you can use it then you can" what a dishonest answer! Then Wyndham front desk said that we can't for liability reasons and this has always been their policy, even after I told them we've had several family members stay at Microtel and use the Wyndham facilities on countless occasions. Had I been told this info from the start I would've booked with Wyndham for a little more money, now I won't book with either in the future when visiting family. The fuse blew in our bathroom so we didn't have light in there for several hours and had to deal with staff in our room while trying to get ready and check out. Very inconvenient (although the staff was pleasant and apologetic). Rooms were fine, very thin walls, was up often in the night because of the noise from other rooms. Overall, very disappointed with this stay, I would choose a different chain in the future.

By , from St. Paul, MN on Mar 14, 2017

5

great stay

Everyone

Clean rooms friendly staff great breakfast very cozy great area . Alot of places to go eat.

By , from el paso on Mar 6, 2017

Review comment responded on Mar 13, 2017

Hello and thank you for choosing Microtel Inn & Suites, we greatly appreciate your generous review!

4

good, clean, safe place to stay

Everyone

Convenient to airport & car rentals. Kept clean and nice people for desk help. Improvement suggestions: Last two stays have had to ask for room switch upon opening the door and smelling smoking odors. Housekeeping shorted bathroom towels & do not disturb sign was removed and not returned(?). Parking - a challenge this time

By , from PDX on Jan 2, 2017

4

very close to airport

BusinessTravelers

I actually was not renting a room here but staying with a relative. After the first night I got my own room. The hotel was very clean and close to the airport. The shuttle bus service is great and it was a nice option to have.

By on Dec 27, 2016

Review comment responded on Dec 30, 2016

Thank you so much for your great review of our hotel, we look forward to seeing you and your family again. Happy New Year!

5

great hotel and great price

Everyone

Room was very clean. Service was very good. Had problems with people next door being very loud and the staff handled it very well and ensured I was happy with the outcome. Good breakfast. Would definitely stay here again!!

By , from Clovis, NM on Oct 2, 2016

5

location is everything: breakfast excellent

Everyone

Close to good food and airport; easy access to interstates;

By , from st. augustine, fl on Jul 10, 2016

Review comment responded on Jan 1, 1970

Thank you for sharing your positive review of your recent stay, we certainly appreciate you!