Skip to main content
Beginning of main content

La Quinta Inn El Paso East Lomaland

2.5 out of 5.0

Recent guest reviews

This was a one night stay to rest in the middle of a 2,200 mile trek. The staff was very pleasant, outgoing and helpful and I LOVE that they are very pet friendly. They even allowed me to plug in my car (It's a plug-in hybrid) so that I'd have a full charge for the next day. They served Continental breakfast that included hot Oatmeal 6am to 9am. The room was clean, included a full size microwave and a fridge that could actually hold a few things. the internet service was steady and reliable and could easily handle streaming movies via my own FireTV Stick. For the price I'd say this hotel was an Excellent value overall.

I have stayed at many La Quintas across the country and this is not only the worst of those but the worst hotel I've ever stayed in. Starting from check in, internet and cable were down for the first 4-5 hours I was there. Cable didn't work until the next day. Not only that but "Norma" at the front desk was less than pleasant in the sense that she had a attitude for just about everything. After all that, our door lock was malfunctioning meaning we had to get the front desk to let us in our room each time and yes it was Norma again lol. Carpet is ripped up, showers were disgusting, AC worked intermittently. Pucker up a few extra bucks and stay somewhere else.

Cleaning service is Not programed and if you post the don't disturb Card, They don't return later , So , we can't rest late because they want to Clean early or not to clean .

We arrived at out hotel and the Night clerk Norma was awesome, very polite and attentive! When we checked into our first room unfortunately was not so great. Looked like someone was already assigned to that room, so we went back to the office and Norma reassigned us to another room without any hassle! She fixed the problem and everything else was perfect! Thanks again La Quinta, Norma is an asset to your company!!

This time I hoped to use the Swiming pool , It was announced as part of facilities, And for my first time in my Life had the opportunity to use it, But was a descepction to find the SWIMING pool completely abandonned, The water must have more Than one year with out maintennance , the water is dark green with a lot of Green "snakes" in the botón.

the room is very cleanliness..the staff very helpful.

this hotel has a excellent friendly staff that make your stays very easy and comfortable.

We had an excellent stay and the staff was helpful and kind, excelled service .

The second day I left the room At 11:30 a.m. And I was back Around 9:00 p.m. I was surprised because the room Wasn't cleanned, No toilet paper, No clean towels So I call the front desk and they said to me they Didn't Have room servíce at that time, They Didn't have clean towels Available , Only toilet paper , But I had to pick up at front desk

This hotel didn't match the picture on the website. It glowed, it sparkled, it was welcoming. But when we pulled up we knew we were getting a different experience than had we planned. The La Quinta hotels I usually stay at are in better condition. This hotel was a place to lay our heads and the bed was comfortable. However, the freeway noise was loud, the hotel was old, the doors to the premises were never locked for security, the TV had minimal channels, and the breakfast food would run out. It wasn't awful. The staff keeps it clean, so there's a plus.

Staff are all nice. Rooms are clean. The location is accessible and close to most of the places I go. I never regret staying here. i am coming back for sure.

ENJOYED THE STAY. VERY NICE PLACE WITH GOOD, FRIENDLY STAFF. ROOMS ARE CLEAN AND GOOD AMENITIES NEARBY. GREAT LOCATION.

Only stayed for a total of two hours. After finding dirty sheets, filthy bathroom. Had to leave hotel and get another one.

The T.V. was not working properly. The staff offered to change my room, but I was already unpacked. So no. I asked the to change out the T.V., they never did. So I was not thrilled with the T.V. Also the pool was closed. I was under the impression that I would be able to watch the news (at least), go for a dip, do laundry and work out. I was unable to do any of these things. Good thing my nephew was staying at The Hampton Inn, where I was able to accomplish all of that. And the refrigerator froze everything. Ever had a frozen hard boiled egg? Gross!!!

It was an average hotel. Not the best but not the worse.

the room is very small for us to stay..the restroom is very dirty and small that we ca barely open the door to walk in

Had a nice stay but wish we had a small refrigerator

Staff was very polite, i enjoyed my stay, a little distance away from the restaurants or attractions but not a long drive.

The hotel stuff we're very nice with us the we're very helpful it was our first time in El Paso and they make our stayed beterr

We stayed only over night one day. Nice place no problem.

Room options

Standard Room, 2 Double Beds

Full 2 | Sleeps 4

Standard Room, 1 King Bed

King 1 | Sleeps 2

Room, 2 Double Beds, Refrigerator & Microwave

Full 2 | Sleeps 4

Room, 1 King Bed, Refrigerator & Microwave

King 1 | Sleeps 2

Guest reviews for La Quinta Inn El Paso East Lomaland

Everyone (6) Couples (34) Business (24) Family (36) Other (16) Friends (7)
4

very nice for the price

Everyone

This was a one night stay to rest in the middle of a 2,200 mile trek. The staff was very pleasant, outgoing and helpful and I LOVE that they are very pet friendly. They even allowed me to plug in my car (It's a plug-in hybrid) so that I'd have a full charge for the next day. They served Continental breakfast that included hot Oatmeal 6am to 9am. The room was clean, included a full size microwave and a fridge that could actually hold a few things. the internet service was steady and reliable and could easily handle streaming movies via my own FireTV Stick. For the price I'd say this hotel was an Excellent value overall.

By , from Central on May 4, 2017

1

don't waste your time or $

Everyone

I have stayed at many La Quintas across the country and this is not only the worst of those but the worst hotel I've ever stayed in. Starting from check in, internet and cable were down for the first 4-5 hours I was there. Cable didn't work until the next day. Not only that but "Norma" at the front desk was less than pleasant in the sense that she had a attitude for just about everything. After all that, our door lock was malfunctioning meaning we had to get the front desk to let us in our room each time and yes it was Norma again lol. Carpet is ripped up, showers were disgusting, AC worked intermittently. Pucker up a few extra bucks and stay somewhere else.

By on Mar 20, 2017

Review comment responded on Mar 23, 2017

I want to apologize for your experience at our hotel. We did have technical difficulties with cable and internet during your stay. These items along with the lock have been repaired. In addition I have provided more training to our desk staff on how to address these issues so that your experience will not be repeated in the future. I hope that you will give us another try. I am sure that you will have a much better experience.

3

good hotel , but cleaning service bad

Everyone

Cleaning service is Not programed and if you post the don't disturb Card, They don't return later , So , we can't rest late because they want to Clean early or not to clean .

By , from S on Dec 19, 2016

4

nice location!

Everyone

We arrived at out hotel and the Night clerk Norma was awesome, very polite and attentive! When we checked into our first room unfortunately was not so great. Looked like someone was already assigned to that room, so we went back to the office and Norma reassigned us to another room without any hassle! She fixed the problem and everything else was perfect! Thanks again La Quinta, Norma is an asset to your company!!

By on Oct 3, 2016

3

nice but no swiming pool

Everyone

This time I hoped to use the Swiming pool , It was announced as part of facilities, And for my first time in my Life had the opportunity to use it, But was a descepction to find the SWIMING pool completely abandonned, The water must have more Than one year with out maintennance , the water is dark green with a lot of Green "snakes" in the botón.

By , from Sanchez on Jul 31, 2016

4
Everyone

the room is very cleanliness..the staff very helpful.

By on Mar 3, 2016

3

stay on family trip

Couples

this hotel has a excellent friendly staff that make your stays very easy and comfortable.

By on Jan 20, 2016

5

excellent experience

Families

We had an excellent stay and the staff was helpful and kind, excelled service .

By on Nov 30, 2015

3

lack of cleanning of room

Families

The second day I left the room At 11:30 a.m. And I was back Around 9:00 p.m. I was surprised because the room Wasn't cleanned, No toilet paper, No clean towels So I call the front desk and they said to me they Didn't Have room servíce at that time, They Didn't have clean towels Available , Only toilet paper , But I had to pick up at front desk

By on Nov 24, 2015

2

you can't completely trust a picture

Couples

This hotel didn't match the picture on the website. It glowed, it sparkled, it was welcoming. But when we pulled up we knew we were getting a different experience than had we planned. The La Quinta hotels I usually stay at are in better condition. This hotel was a place to lay our heads and the bed was comfortable. However, the freeway noise was loud, the hotel was old, the doors to the premises were never locked for security, the TV had minimal channels, and the breakfast food would run out. It wasn't awful. The staff keeps it clean, so there's a plus.

By on Nov 20, 2015