Skip to main content
Beginning of main content

La Quinta Inn El Paso Cielo Vista

2.5 out of 5.0

Recent guest reviews

The lady at the front desk took a long time finding my reservation, she said that it wasn't there and then that my name wasn't in the system. She even asked me if I had booked my room at some other hotel, I had to show her my reservation because she said that she didn't have it. Once I showed it to her and she knew that it was the right hotel, she took the time to lookup again.

Hotel was dirty blood on walls and filthy tub the front desk staff was incredibly rude. There was hair all over bathroom sink.

front desk people rude and impolite dealing with customers

Great breakfast..comfy beds....nice friendly staff..and a great location

Fabulous breakfast. Great welcoming staff, room was comfortable!

Room was clean, bed was extremely comfortable, easy check-in, pet friendly with an area with grass and bushes at the bottom of each stairwell. Difficult to find the correct LaQuinta at night on the one way frontage roads along the freeway; typical continental breakfast, but limited fresh fruit when I came at 7:15 am (2 bruised bananas and 7 apples) and rather tasteless muffins, but waffles were good.

All was OK, quiet and relaxing time, clean bedrooms...............

The hotel staff at the front desk was very helpful and accommodating.

We walked to the restaurant were we watched the Super Bowl, the location is great!!!!

Muy buen hotel, falta microondas y frigobar en algunas habitaciones

If you're on a budget this is the perfect place for you. I don't think I would ever stay here again. I didn't have a bad experience but I just feel like I'd rather spend a few more dollars and stay in another hotel in the area that would be better. The rooms are ok but the outside has a motel look and feel to it that I didn't like. I stayed here for 5 nights and no real issues.

The room was not cleaned properly. The sheets had hair all over them. We requested to get the sheets changed but when we came back for the night we could tell they had not been changed. There were also stains on the walls and carpet and the bed skirt was also filthy.

Cordial staff. Good customer service. Right off I-10. Close to outlet mall. Lots of restaurants around.

This hotel sits on the strip and nearly everything I'd walking distance the mall , grocery stores , restaurants, EVERYTHING the room was clean the staff was quiet and the breakfast was ok

This was a nice hotel for the cheap price. It wasn't dirty, the staff were friendly, and the breakfast was good. Definitely staying there next time I head that way.

Very friendly staff, quick check in and check out. Good breakfast.

Needed a room for about 10 hours while just driving through El Paso. Hotel is just off the highway. It could use some routine maintenance (paint, carpet cleaning) but is otherwise adequate.

I stayed for two nights prior to my interview at Texas Tech; amenities were terrible - no shuttle to/from airport; no shuttle to Texas Tech. Only positive, internet access was great for me - however, I was in the room right next to the lobby with the honking/arriving cars all night...Location is also very close to a strip club. If looking for something cheap, this is a great place. Otherwise, wouldn't have chosen it.

The staff was friendly and efficient...fastest check in I've ever had at a motel any place....room was delightfully clean...thank you...was short on towels but front desk supplied them quickly... will stay here again...

9125 Gateway West El Paso TX

Hotel highlights

  • Free full breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Located in East El Paso within a short walk of The Fountains at Farah, La Quinta Inn El Paso Cielo Vista is within a mile (2 km) of Del Sol Medical Center. This 117-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi. It's near the airport and also near El Paso Community College and Cielo Vista Mall.


Dining

Free full breakfast is included with your stay.


Rooms

All 117 air-conditioned rooms feature coffee makers, free local calls, and ironing boards. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Rooms also include desks.


Property features

La Quinta Inn El Paso Cielo Vista features an outdoor pool, free WiFi in public areas, and a seasonal outdoor pool. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include coffee/tea in a common area and express check-out.

Room options

Room, 1 King Bed, Refrigerator & Microwave

King 1 | Sleeps 2

Room, 2 Double Beds, Refrigerator & Microwave

Full 2 | Sleeps 4

Room, 2 Double Beds, Accessible

Full 2 | Sleeps 4

Room, 1 King Bed, Accessible

King 1 | Sleeps 2

Guest reviews for La Quinta Inn El Paso Cielo Vista

Everyone (8) Couples (13) Business (4) Family (14) Other (8) Friends (2)
3
Everyone

The lady at the front desk took a long time finding my reservation, she said that it wasn't there and then that my name wasn't in the system. She even asked me if I had booked my room at some other hotel, I had to show her my reservation because she said that she didn't have it. Once I showed it to her and she knew that it was the right hotel, she took the time to lookup again.

By on Apr 10, 2017

Review comment responded on Apr 14, 2017

Hello, Please accept our apologize for the inconvenience at check in, I will work with my staff to improve the service. Arturo Aragón General Manger

1

terrible

Everyone

Hotel was dirty blood on walls and filthy tub the front desk staff was incredibly rude. There was hair all over bathroom sink.

By , from el paso on Mar 6, 2017

Review comment responded on Mar 10, 2017

Thanks for your review. Cleanliness is an important standard of service at La Quinta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to ensure this is not a recurrence. We appreciate your business and vow to serve you much better in the future. Respectfully, LQ Customer Care

3

business stay

Everyone

front desk people rude and impolite dealing with customers

By , from mi on Feb 27, 2017

4
Everyone

Great breakfast..comfy beds....nice friendly staff..and a great location

By on Feb 26, 2017

3
Everyone

Fabulous breakfast. Great welcoming staff, room was comfortable!

By on Feb 10, 2017

Review comment responded on Feb 23, 2017

Thanks for staying with us, I a glad to hear the you had a comfortable stay. Arturo Aragón

3
Everyone

By on Oct 30, 2016

5

terrific pet friendly experience

Everyone

Room was clean, bed was extremely comfortable, easy check-in, pet friendly with an area with grass and bushes at the bottom of each stairwell. Difficult to find the correct LaQuinta at night on the one way frontage roads along the freeway; typical continental breakfast, but limited fresh fruit when I came at 7:15 am (2 bruised bananas and 7 apples) and rather tasteless muffins, but waffles were good.

By , from brea, ca on Jul 31, 2016

4

great location. clean, confortable...

Everyone

All was OK, quiet and relaxing time, clean bedrooms...............

By , from WA on Apr 19, 2016

4

family visit and business trip

Singles

The hotel staff at the front desk was very helpful and accommodating.

By on Oct 7, 2015

5

superbowl trip

GetawayWithFriends

We walked to the restaurant were we watched the Super Bowl, the location is great!!!!

By on Apr 6, 2015