Art Suites El Jadida4.0 out of 5.0
Recent guest reviews
Before you consider staying in this hotel it might be well worth considering why on earth would you visit El Jadida, as it is really the most uninteresting and unattractive city ever. We had to stop here on our way from Casablanca to Essaouira and, had it not been for this hotel and a nearby terrace cafe I really don´t know what we would have done. The hotel in itself is quite nice, with spacious rooms, a lovely garden and friendly staff. Breakfast was OK in general, although definitely far from the best we had in Morocco. We weren´t offered an omelette or fresh coffee, as some of the reviews say, but maybe that was because we visited off season and on a week-day, and they didn´t seem to have a lot of staff around. In any case, we were thankful that the people that were around helped us get a taxi to get on our way out of the city and provided further directions on how to get to Essaouira.
I spent three nights at the Art Suite Hotel in November, together with a local friend, having chosen El Jadida as a base for day trips to Oualidia, Safi and Casablanca. I didn't quite care much for El Jadida. It is big, close to a couple of huge industrial sites, and not particularly pretty, but just fine as a base for day travel to more charming coastal towns (Oualidia!). The Art Suite Hotel is centrally located and easy to reach by car. I have no idea how they provide for car parking during the summer, but they let us park ours in the garden that you walk through towards the hotel lobby. Everything in this hotel seems big: the lobby, the lounge/bar area, the hallways, and also the rooms: they are spacious, clean and comfortable - except for the fact that it was rather chily and only one of the rooms had a (defective) portable heater. The beds, 'though, were super comfortable, so we slept really well. In order to be able to take a shower, we would have to run the water for at least five minutes: such a waste, especially when you know that the king called for everybody to pray duas for rain only days later. Other than that, the bathroom and shower facilities were just fine. We missed breakfast both mornings, and instead we would walk over to Hotel La Place, which has an excellent rooftop terrace overlooking the town, the beach and the Atlantic Ocean: an excellent location with a simple, but lovely Moroccan breakfast of eggs, baghrir, lmsemn, la vache qui rit, oil, and what not: a perfect location for breakfasts in the November sun - don't miss it. All in all, we had a pleasant stay - the only real con being the cold rooms, which is something that can easily be solved by placing a portable heater in each room to accommodate spoiled West-Europeans who, at home, are stuck to their central heaters all winter. :) On the bright side: this might be your perfect hotel during the hot summer months, because this place must need ages to warm up.
The rooms are clean with a small fridge, some room has A/C some not, so you must to ask!! They have hot water, but in early morning and late afernoon you will fell that is not enough (a lot a bussnies people stay here, maybe Is the reason, everybody take a shower at same time). Has breakfast and restaurant. As a ATM just a side of the entrance.
Very nice hotel. Close to the airport. Very large rooms with balconies. Breakfast was very good also. Omelette to order. Dinner buffet wasn't as good. We stayed in 4 hotels in our week vacation this was the best.
The service at this place is so amateurish it's funny. What isn't funny is the breakfast. "Depressing" doesn't quite do it justice. "Awful" is too small a word. Two day old, cold take away pizza???? Really??? The most undrinkable excuse for coffee I ever tried. Had a late evening meal there. There were no staff anywhere to be found when I wanted to pay my bill so after a long wait I went to my room. The telephone rang at about 2:30 AM. It was the manager asking me to pay the bill. He was given some instructions by me that I won't repeat here. Anyway, the list is too long and doesn't just cover the food. The rooms are basic but comfortable. Otherwise the place is a joke.
Just a block or so away from the main center of town, it was an awesome place to be close enough to walk everywhere during our stay in El Jadida. We walked to the old medina, to the beach, and to dinner. Lots going on nearby. The morning breakfast buffet was great, with very sweet staff to get you a fresh-made omelette or coffee. Loved sitting on the patio with a view of the garden. Wifi worked pretty well. Only issue was that the toilet didn't always flush (it took a lot of time to refill).
We had only one night in El Jadida and got to this place because all other hotels were booked out due to a horse event happening in town during that very week. We enjoyed this clean and very friendly place at a good location, approximately 5 walking minutes to the beach. The garden is beautiful - wonderfully illuminated during the night, your car is looked after and it was nice to sleep under real duvets for a change. The food was very good and besides the usual western food, they had also great authentic maroccan food on the menu - very yummy even though we didn't get exactly what we ordered, but that was ok. Price of room and food ok. However, there are 2 downsides to mention, service in the restaurant was quite slow (as in many places in Marocco) and unfortunately, there was a very noisy air condition just in front of our window... Luckely the kids were tired enough and weren't bothered by it.
I stayed at the Hotel for 10 days, mid September for business purposes. Rooms are spacious, (except bathroom) and in general the Hotel decoration and garden are very nice. There is no air conditioning but you don't miss it because the areas temperatures are not extreme, at least during September. Services in general need improvement there are few issues here and there which do not allow you to fully enjoy your stay, but the end feeling is acceptable for the price paid. The most annoying issue for me was that Internet drops every few minutes, I end up using mobile internet in order to be able and have stable internet access. Staff is not experienced and their response in speed and/or professionalism is average to low, but they are very polite and smiling (and girls are beautiful... lol ) You have a problem communicating with them in English at most of the cases, Laundry service, they need to learn how to fold clothes! Folding them at four is not professional and in one case they were unable to deliver within one day. Breakfast in general is acceptable with a big variety on sweets and less on salty. (10 days I was trying to order fried eggs, never managed to receive!!! boiled and omelet is their only options lol) Bedroom lights (bedside lamps only) are low. Rooms sound proof is poor which may spoil your sleep if you are unlucky with other guests or works in the area. (Had a couple of incidents) TV channels selections are limited to 15-16 free satellite channels, only 2-3 of them in English language.
You are definately not at the Holiday Inn, but it is nice to explore something other than cookie cutter once in a while. Food was good at the hotel. Large courtyard was beautiful - wish I had more time there. Just don't expect Western feel - just enjoy a nice Moroccan hotel.
Reception: Young and inexperienced team. Sometimes they are courteous. At other times, they are more concerned in talking on the phone than taking care of you. Room : Spacious with Living and Bedroom. But very tiny bathroom for a Suite. You only get hot water after water flowed more than 10-15 minutes. The bar is empty. House Keeping : Two consecutives night without room cleaning. In addition, I had to ask for towel and soap everytime. Breakfast : Very poor service : staff not present, no spoon, no fork, no napkin, no juice, no coffee, no tea, no.... Checkout : Beware of the amount of the bill. Thoroughly check what you pay. I checked out and further noticed that they intentionally and surreptitiously doubled the taxes (tourism tax and stay tax). Pricing : Exaggerated. No more than a third star. Overall : Strongly discouraged.
- Free WiFi in rooms and public areas
- Free valet parking
- Onsite dining
- Laundry facilities
Art Suites El Jadida places you within a 10-minute stroll of El Jadida Municipal Theater and Port of El Jadida. This 38-room, 4-star hotel has free in-room WiFi along with free valet parking and a conference center.
Sit down for a leisurely bite to eat at the onsite bistro, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free daily manager's reception. For your convenience, a continental breakfast is served for a fee each morning from 7 AM to 10:30 AM.
An LCD TV comes with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding. Other standard amenities include a sitting area, a minibar, and a laptop-compatible safe.
Art Suites El Jadida features free WiFi in public areas, a conference center, and coffee in a common area. You can take advantage of free valet parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include express check-in, a terrace, and laundry facilities.
Reviews from Trip Advisor
% of guests recommend this hotelTotal of null reviews