Warwick Le Lagon - Vanuatu4.5 out of 5.0
Recent guest reviews
check in good but no bathtub or right bed set up ..... shower supplies nor water supplied without requesting .... expensive slow service in restaurant .... even the kettle burst in to flames one morning .... tv most channels not available ... some were just fuzzy ... some no sound ..... glad to be home
We stayed at Warwick Le lagoon nice resort for 8 days we enjoyed our stay, weather was beautiful The helicopter ride was awesome, the waterfalls were amazing, found the Terrence restaurant was a bit overpriced,and food wasn't always the best on some nights, service in the restaurant was always the best as you had to keep asking for water to filled in your cup. Breakfast was good but found it sometime to be a bit boring because it was the same things every time. Service wasn't always great,some things took hours to get when you asked for a simple milk and toilet paper to be brought to your room and it takes over 2 hours to get it and while you have your coffee in the mug waiting and then having to ring twice and go to lobby and tell them your still waiting and take off to the store down the road to buy it because your fed up waiting. Overall staff were good,more not so from the bar poolside on the evening shift males guys asking for something inconvenience them and that kind you not want to go and be there at times, brochure given to you when your check in does say you get your room serviced everyday that was not the case, ours wasn't done everyday, I think what disappointed us was that we came to Vanuatu but didn't get the cultural side of it for eg, when asked how do your say hello or thank you in that culture we were told just hello would have been nice to learn how to speak the culture a bit, overall we had a great time except for a few hiccups, but that didn't spoil our time at the resort.
My Daughter and I recently returned from a 5 night stay. This Resort is great for both couples and families. We ate at both the Restaurant and Wild Ginger. The food at the Restaurant was good, but the food at Wild Ginger was outstanding. Well done to our Chef on the night.. Breakfast Buffet is ample, however at times some of the food was overcooked, mainly the hash browns. Annie at the omelette station cooks the most divine omelettes. The staff are what make this Resort. They are friendly, helpful and everything is done with a smile. We originally had a lagoon view room which was a tad tired looking, however we were moved to a Garden View Bungalow which was fantastic. Pool area is great for both adults and children.
We stayed at the Warwick Le Lagon for 7 nights in Oct. Check in was lovely and quick. We were shown to our room and our bags were delivered shortly after. Our room was a Lagoon view room which turned out to be a Lagoon superior room, 15 metres from the Lagoon. This was a lovely surprise. We were celebrating our anniversary the next day and arrived to a bottle of sprinkling wine, fruit platter and bed decorated. The room was perfect for the 3 of us. Pool area was great but pools needed more regular cleaning. Water sports were easy to access. The only let down was the food. We found the buffet food bland and over cooked meat and fish (except for the desserts yum), the pool bar and room service food limited. Great resort overall.
Recently stayed at the Warwick and couldnt have had a more pleasant relaxing experience.. well situated and all staff were super friendly and helpful.. we stayed in a lagoon view room was a pleasant stroll to reception and pools .. easy access to erakor island via an outboard and cheap taxi ride to port Vila
We spent 3 days at Warwick Le Lagon. We were greeted by a string band and served juice on arrival. We had a workshop and closing event ehich all went well! The catering was great with delicious pastries. The rooms were awesome and spacious. The bed was comfortable. I had a deluxe room with a lagoon view. Dennis Wah has a special mention here for making our events and bookings easy. The property is quite picturesque. You will need to pay for wifi. There is free entertainment in the evenings. You have to try the Wild Ginger Japanese Restaurant.
Nice resort view from bungalow was great rooms were clean and tidy plenty of room to move around the food at the wild ginger restaurant was wonderful Omelettes at breakfast were great only problem hard to get a decent coffee Pool area needs a bit of work very slippery
Well what can i say i cannot recommend this resort enough if your after a family base orientated resort you defiently found the one. I have just recently returned from having my wedding there and me my family and friends just want to relive the experience we have had in the resort and Vanuatu. I have to give credit to the Sales manager Katie who i have built a great relationship with leading up to my special day she understood my vision and by far met beyond my expectations and her team Dennis and Laurel made sure on my wedding day everything went smoothly with all communications from the suppliers to attention to detail so i didn't have to worry or stress about anything. The only down fall for me was within customer service (reception and pool bar), food and beverage, there seem to be a lack of training, learning difficulties or confidence? I think a couple of situations could have been handled a bit better to provide a much happier experience for me and my family, just a handful of staff i've noticed wether it was reception or in the restaurants do not like taking responsibility for a mistake that can be easily fixed even if it was the guests fault or not as the old saying goes (customer is always right). As for food and beverage both restaurants were good but the pool bar menu and room service was not enough food variety and healthy selections. Other than that i was happy with the resort facilities, nanny, entertainment (vanua fire show, karaoke and many more) also rooms being cleaned on a daily basis. I look forward to one day having my Wedding anniversary here :). Tankyu Tumus, Nicolle & Jarrod
We stayed at Le Lagon for 8 nights. Staff were very friendly and helpful. It's a very relaxed place as we found out one day when their tour desk forgot to book a tour for us. But overall it's very good. The rooms are very nice. The water sports are included. The inly real issue i had was the WiFi isn't free, like most other resorts. In fact it's very expensive. I bought a new sim card at the airport and just used it sparingly while there and used free wifi when we cisitied other places. All in all a very nice stay and I would recomend the place. Especially for families. There were alot there and they cater for kids very well.
We were unsure about staying at this resort based on other reviews and opinions. But I’d have to say the resort is just great. Not sure what peoples’ concerns are about really. Great location and rooms. Breakfasts are awesome with friendly, unassuming staff. Good for families. Some of the windsurfing gear could do with a little refresh to make the most of the amazing lagoon. The hobie cats are fun to sail with kids. Perhaps don’t entirely rely on the wake-up calls.
- Free parking
- Onsite dining
- Private beach
Warwick Le Lagon - Vanuatu places you within 3 miles (5 km) of popular attractions like Port Vila Market and Pango Point. This 142-room, 4.5-star resort welcomes business and leisure travelers with 3 outdoor pools, a private beach, and a golf course. On the waterfront, the resort is also close to Parliament House and National Museum.
Enjoy dining at Lagoon Terrace, one of 3 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start your day off with buffet breakfast, available for a fee.
The 142 individually furnished accommodations feature furnished balconies or patios and afford space to spread out with sitting areas. 32-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Refrigerators, coffee makers, and ceiling fans are other standard amenities.
Warwick Le Lagon - Vanuatu features a private beach, a golf course, and a full-service spa. You can take advantage of free parking, along with an airport shuttle (available on request) for VUV 2000 per person roundtrip. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach resort include 3 outdoor pools, a children's pool, and a fitness center.
Reviews from Trip Advisor
79% of guests recommend this hotelTotal of 1532 reviews