Moorings Hotel2.5 out of 5.0
Recent guest reviews
Went to moorings for Lunch and the specials caught my eye, Vietnamese Pork with Rice and The Best Lime Juice ever. Sat outside with great views, Service was friendly and speedy, finished with a great espresso, will be back especially considering the Value
Staff in the dining and housekeeping areas were mostly friendly and pleasant. Meals were nice especially with cold Tusker beer. Something has to be done about the towels as they had a pungent odour even when replaced. We stayed for a few weeks and the towels always had this odour, some towels were worse than others. The beach towels (striped ones from reception) were fine. The kayaks which are rented out are rather old as can be seen in photos from other contributors, but when a paddle broke we had to replace it at the price of a new one, no compromise there. The receptionist wanted payment in full for a new one (A$100). She said that the manager was away but would contact us when he returned.... well, we were charged $100 on check-out.....it has been 3 months and we have not received a phone call or email from him.
Unfortunately, the hotel and its surrounding streets were under construction when we stayed there, not a good experience as I did not get to sleep until after 3 in the morning and then the builders started again at around 7. The management were very good and upgraded us to their sister hotel- this was really appreciated by us!! The rooms here are just fine, the pool was lovely and the staff were very helpful- you could not ask for more than that.
My husband and I ended up moving to this hotel since we didn’t like our first one. The staff are absolutely wonderful and very kind. The general manager was great and even showed us around town. I would stay here again in a heart beat. The food was good and the prices were reasonable. Had a great room with a beautiful view. The air conditioning worked great. The free WiFi available in the restaurant was a little spotty and but you could pay for private WiFi in needed.
Had our last dinner in Port Vila there. Food was fresh and great tasting. Laplap was beautiful served and a very big potion. Others had fish of the day and was enjoyed. Big serving sizes Friendly staff.
This is a lovely hotel with everything you need on a short holiday. The rooms are small but well appointed. The bathroom is a decent size with a big shower. The pool is always sparkling clean but, in September, was a little too cool for swimming. We had a lovely patio that overlooked the harbour. The shops in Vila are only a short walk away but beware of the killer footpaths!
Some of the staff were grumpy particularly one older gent, he didn't like my grandson playing a board game with his grandmother and mother said children had to be supervised.. WTF, he was sitting on their knee, needless to say they had to stop, most staff were friendly, food was average
Unfortunately in the small print it stated that the pool was closed - so instead of this beautiful photo on the sales brochure - expect a construction site, small run down rooms - terrible food and poor service.
First time to Port Vila, no expectations in the south pacific, i've been to Fiji, New Caledonia an they don't rock my boat . But, its all in the But, this budget price hotel with harbour views was ok. Friendly staff, good bar staff, they went out of their way to keep a party of 15 happy. Breakfast was a quasi continental , island style, coffee was great, Tanna coffee, it rates, so it gets my tic of approval, easy walk in to town 15 minutes from the airport. I will go back in the future on the way to Epi isl. Scott Land Of Oz
The Moorings Hotel is overflowing with 'positives' so I will leave my one and only negative to the very end. Our pool side room 204 was quite small but still had ample space for a couple and it was very clean. The shower was awesome with fantastic water pressure and lots of hot water (unlike some fancy 5 star hotels I have stayed in). Our bar fridge was off Balance and tilted over slightly when you opened it which was a MINOR issue I forgot to mention to management. A previous reviewer mentioned they did not feel safe at this hotel which is ridiculous. The owner lives at the Hotel I believe, we saw a security guard several times and there is 24 hour reception. We felt 100% safe at all times. The FREE breakfast was fantastic and included cereals, tropical fruits, muffins, toast, coffee and juice in a beautiful open tropical restaurant. It was the perfect way to start the day. The evening meals in the restaurant were delicious. The reception desk staff friendly and helpful with tours. The hotel has beautiful tropical plants and YES they are doing some renovations which blocked Some of the ocean views but did not bother us at all and we were given a discounted price to compensate. Once the Renno is finished the hotel will have a lovely balcony. The hotel is an easy flat walk along the esplanade to shops and the Mama's markets or you can catch a bus outside the hotel for 150 Vatu. It is 2 minutes walk to a French bakery in the TANNA Russet shopping centre. One minute walk to the beautiful Reefers Bar. You can get FREE wifi in the hotel Community restaurant area and we had NO problems with connection but there is NO free wifi in your room. If you are desperate for WIFI in your hotel room then log on to the FREE.vanuatu wifi (I assume this is provided by the Vanuatu tourism office) and you can get 15 MINUTES of free wifi every 2 hours anywhere in Port Vila. My husband hired a SUP from the hotel for $5 an hour which is very reasonable (we have been to countries that charge $50 an hour). The swimming pool is not heated but we did not find it cold and once in it was very refreshing. My one and ONLY negative about this hotel Is I am a non smoker and quite a few guests sat around the pool area puffing on cigarettes so this meant our time in the pool was limited and we needed to leave. Perhaps management could look into this issue as I believe everyone should be able to use the pool and not subjected to passive smoking health risks or the revolting cigarette smell. Apart from the smoking issue at the swimming pool this little 2 star hotel is awesome and you will get so much more than you are expecting. We loved it.
Reviews from Trip Advisor
78% of guests recommend this hotelTotal of 152 reviews