- Liked: Amenities
- Disliked: Staff & service
I had a terrible stay at this hotel. It was very cold when I arrived and the staff told me they had just fixed the heat, first night was okay. The second night the heat broke again and no one was notified. My room was +12 and it was -40 outside and I'm now sick from the poor experience. When I checked out the lady working was pregnant and was wearing a winter coat and hat and shaking, a reflection on how staff are treated obviously. Staff were nice, underground parking was very tight, if you own anything bigger than a small car, it's a struggle. I emailed Hilton with my experience and they said because they apologized it was fine. I would never stay here again or recommend this hotel, there is a lot of selection in the area for the same price!