- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eco friendly packaging and cleanliness.................
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In the business district, Coast West Edmonton Hotel & Conference Centre is in an area with good shopping. West Edmonton Mall and Edmonton City Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Fort Edmonton Park. Check out an event or a game at Rogers Place, and consider making time for World Waterpark, a top attraction not to be missed.
The hotel staff at the front desk were very friendly however they were not knowledgeable about the area. You'd think knowledge of the area such as restaurants and things to do would be important for someone working front desk. The lounge/restaurant closed at 9 so there was no place close by to eat or have a beverage without having to drive. Yet the pool was open until 11. My room was clean but the bed was lacking proper bedding. The king bed had 3 pillows instead of 4, there was no duvet just 2 flat sheets with a thin very over washed blanket in between. The mattress had a mattress protector for a much smaller bed with a flat sheet on top so when i woke up in the morning I was sleeping directly on the mattress! I liked that there were no small single use toiletries but all they said was made in Canada no company information or ingredient list. Considering this hotel is a conference centre I was very disappointed with bedding and food and drink options.