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Quality Inn

2.5 out of 5.0

Recent guest reviews

At check in we provided credit card for roll away bed charges-card declined, provided another-card declined, again provided another-card declined. Accessed online banking while at front desk and it showed actual charges to the account for each charge that they showed as declined. G.M. did review account in morning and we were provided void slips for 2 of the 3 charges. Later found that we were charged again for the roll away along with $159.59 charge. According to the G.M. this was a charge for incidentals-we were told that our card would be used as a hold and that no fees are actually charged to the account. G.M. wasn't able to effectively explain the (2) different charge amounts she claims were for the roll away, however she said that a hotel can place a hold on a card for up to $500 and the $159.59 fee reflected a one night stay. This fee and this fee amount was not disclosed to us prior to the charge. On the other hand the room was alright-nothing special. We opted for the 1 queen with sofa bed and extra roll away due to brother and sister to sleep separately. **The sofa bed was nasty-when pulling it out candy pieces were falling out and the mattress had dirt on it. Needless to say our son just slept on the sofa-not the best.

Comfortable bed, clean room, and decent breakfast. Nice hotel. Will definitely stay again.

Needed a place to stay for one night in Eau Claire. There isn't much you can walk to, but we ended up taking a cab ($10) to go to some fun bars/restaurants. Nice staff, decent continental breakfast.

Overall this motel is exactly what one would expect. Nothing exceptionally good and nothing exceptionally bad. A good average hotel in the area.

Twice they were out of coffee and hot breakfast foods! Thank goodness there was a McDonald's nearby!

Clean and convenient. Friendly staff and decent breakfast.

Great stay. Clean. I just needed a clean, simple place to stay for the night.

I really just wanted a clean room for the night and the Comfort Inn fit the ticket. It was very clean and decorated both well and modernly. Hot tub was a bit small, but the rooms themselves were excellent.

We were just heading back to Missouri. The place is clean but we only had 2 towels in our room. Air conditioning was great and we felt comfortable walking in the area. The pool was just average and no cool drink or cookies like many Comfort Inns have.

The staff was very nice. I was able to change rooms so that I could get one with a refridgerator in it. Also, the cleaning staff was very professional. I would definetly recommend this location to others.

3117 Craig Rd Eau Claire WI

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located within a mile (2 km) of University of Wisconsin-Eau Claire, Quality Inn is within 2 miles (3 km) of Carson Park. This 56-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi. It's in central Eau Claire and also close to Chippewa Valley Museum and Grand Little Theater.


Dining

Free hot/cold buffet breakfast is included with your stay and awaits you each morning from 6 AM to 9 AM.


Rooms

Quality Inn's 56 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include free newspapers, free local calls, and ironing boards.


Property features

At Quality Inn, guests have access to an indoor pool, a spa tub, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, express check-out, and free newspapers.

Room options

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Queen 1 | Full 1 | Sleeps 4

Suite, 1 King Bed with Sofa bed, Non Smoking

King 1 | Full 1 | Sleeps 4

Guest reviews for Quality Inn

Everyone (2) Couples (3) Family (2) Other (3)
2

poor payment processing system/undisclosed charges

Everyone

At check in we provided credit card for roll away bed charges-card declined, provided another-card declined, again provided another-card declined. Accessed online banking while at front desk and it showed actual charges to the account for each charge that they showed as declined. G.M. did review account in morning and we were provided void slips for 2 of the 3 charges. Later found that we were charged again for the roll away along with $159.59 charge. According to the G.M. this was a charge for incidentals-we were told that our card would be used as a hold and that no fees are actually charged to the account. G.M. wasn't able to effectively explain the (2) different charge amounts she claims were for the roll away, however she said that a hotel can place a hold on a card for up to $500 and the $159.59 fee reflected a one night stay. This fee and this fee amount was not disclosed to us prior to the charge. On the other hand the room was alright-nothing special. We opted for the 1 queen with sofa bed and extra roll away due to brother and sister to sleep separately. **The sofa bed was nasty-when pulling it out candy pieces were falling out and the mattress had dirt on it. Needless to say our son just slept on the sofa-not the best.

By , from Athens, WI on Jan 18, 2017

4

nice place for the money.

Everyone

Comfortable bed, clean room, and decent breakfast. Nice hotel. Will definitely stay again.

By , from Wisconsin on Feb 29, 2016

3

average hotel

Couples

Needed a place to stay for one night in Eau Claire. There isn't much you can walk to, but we ended up taking a cab ($10) to go to some fun bars/restaurants. Nice staff, decent continental breakfast.

By on Jan 12, 2015

4

what would be expected

Families

Overall this motel is exactly what one would expect. Nothing exceptionally good and nothing exceptionally bad. A good average hotel in the area.

By on Oct 20, 2014

3

breakfast

Couples

Twice they were out of coffee and hot breakfast foods! Thank goodness there was a McDonald's nearby!

By on Oct 6, 2014

3

fantastic!

Singles

Clean and convenient. Friendly staff and decent breakfast.

By on Mar 27, 2013

3

fantastic

Singles

Great stay. Clean. I just needed a clean, simple place to stay for the night.

By on Mar 8, 2013

3

better than expected!

Singles

I really just wanted a clean room for the night and the Comfort Inn fit the ticket. It was very clean and decorated both well and modernly. Hot tub was a bit small, but the rooms themselves were excellent.

By on Mar 4, 2013

3

not amazed by this

Couples

We were just heading back to Missouri. The place is clean but we only had 2 towels in our room. Air conditioning was great and we felt comfortable walking in the area. The pool was just average and no cool drink or cookies like many Comfort Inns have.

By on Aug 4, 2012

4

comfort inn

Families

The staff was very nice. I was able to change rooms so that I could get one with a refridgerator in it. Also, the cleaning staff was very professional. I would definetly recommend this location to others.

By on Sep 14, 2009