Quality Hotel & Suites2.5 out of 5.0
Recent guest reviews
After reading previous reviews before booking, I was anxious when we arrived, as we have had some bad experiences with hotels wrongly classified and reviewed. For the past three years we have travelled the US and Canada extensively. 1. I do expect a new hotel to be constructed before I come to a town for one night. I don't expect gourmet food and my favorite coffee etc. What I do expect is clean and comfortable beds, clean floors , and clean bathrooms/towels. The room met these criteria. We had a great night's sleep, we felt safe, and the hotel was quiet. The front desk attendants were polite, friendly, and helpful. Having a breakfast included, consisting of whatever, is a bonus, and we take it in stride and adjust. The breakfast that was included in the restaurant next door (tip not included) was excelent and the server was very attentive and proficient. We were happy to tip her for her service, Overall,e got good value for our money. We are Choice Rewards members and get good rates.
This hotel is located at a major intersection and the traffic noise is constant; Upon check in, we could get no local info as the clerk stated that "she couldn't find her own place on a map"... The set up of this hotel is a bit strange with narrow winding hallways; the bed was quite comfortable but the room was in dire need of upgrade i.e. holes in the walls, worn out carpeting, small tv, etc. Tried the lobby computer to obtain local info but the computer was slow and required so many upgrades that we gave up. WI FI was OK at best. Restaurants are nearby and easy access to highway to Montreal and Quebec City. Did not stay for breakfast.
This hotel was one we drove into as very tired from the long drive from St johns. Lady who checked us in very friendly and helpful and told us we could get breakfast in the morning just come and get a ticket. Room clean and large. We were pleased! But in the morning we went to get our ticket and hubby grabbed a coffee will the person at the front desk in front of a staff member and another person said to me there is coffee in the restaurant! You would not bring your lunch to the restaurant why bring coffee! My husband did not hear this I told him when we sat down. He was not happy so as we left he gave the guy the 5.00 for the coffee and told him he was rude. The hotel is part of the restaurant they are joined together! But other then the rude man the hotel is good for the price 116.00 with tax.
We stayed here for 2 nights in february, we called directly at the hotel and they had one room left for us at 190$ + taxes a night, when our friends booked through trivago and paid 140$ + hst a night! If i would of known even on trip advisor the rate was 160$ a night! We asked them kindly if they would consider giving us a rebate and they wouldn't! But its ok we agreed to pay the highest rate. The rooms were very clean, the beds are only double beds, the sheets smelled fresh, staff is ok, the hotel needs some renovation its older and for the price we felt we overpaid for what we had. They have a wonderful breakfast restaurant with alot of seating great ambiance and our server Melanie was the most amazing staff person i encountered there during my stay!
good enough place to stay there is a grocery store about 10minutes walk from there and a few restaurants across the street, also a movie theater across the street, the rooms are clean however the decoration is quite old if you want to see a video look for the channel mlkjml on youtube cheers
We stayed at this hotel for two nights for my son's HOCKEY TOURNAMENTS. Staff was friendly. room was very clean. bathroom was spotless but dated, comfortable bed. I wish this hotel was a bit soundproofed. All night doors for the hallway were opening and shutting. that was pain in______
Yes, the pool is open, but no lifeguard.....MEANS NO... THE POOL IS CLOSED... Double beds.... MEANS 3/4 BEDS... VERY SMALL FOR TWO PEOPLE AIR conditioner : WAS OFF AND ON ALL NIGHT LONG. Bathroom: THE FAN WAS NOT WORKING. Cots available: Incorrect..... none were available.. Elevator: No elevator... so seniors have to walk up three flights of stairs. Ice Machine: Only on the ground level.
My family went to Sherbrooke for vacation and found this Quality Inn, BIG MISTAKE!!! The desk clerk was inappropriately dressed and appeared as if he worked in a homeless shelter. The hotel is old, out dated, with very old stained mattresses and disgusting old stained sheets and bed linens, but the old bathroom did appear clean with the white floor tile being black from dirt and ageing. All through the night doors were opening and banging shut as if there was illegal activity going on!! Most of the night we heard conversational noise going between guests from room to room and were constantly woke up spending sleepless hours most of the night. We were so concerned for our safety that I woke up my exhausted family and we left at 4 A.M. in the morning. This hotel was three quarters empty at the height of the tourist season, that should tell you something!!!! The clerk did recommend a fantastic restaurant (La Seigneurie) two blocks away, very crowded, with incredible food.
We stayed at this hotel for two nights while visiting relatives in the area. The staff were friendly and helpful. The room was very clean with a good shower and very comfortable bed. The hotel provides you with $4.00 per person coupons towards breakfast next door. The restaurant has great food and service with numerous choices for breakfast. We will definitely stay here again.
Strange. We checked in, got our room key, went to our room and someone else's belongings were in our room. Maids cleaning what appeared to be all the rooms at once. All room doors propped open. They gave us another room with a made bed but trash cans full of empty beer cans. We decided to pretend the sheets were clean no matter what the truth may have been. Rooms were small. Staff was all very pleasant, odd but friendly.
Quality Hotel & Suites is located within a few miles (5 km) of Jacques-Cartier Park and University of Sherbrooke. This 44-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking. It's in central Sherbrooke and also close to Sherbrooke Golf Club and Domaine-Howard Park.
Free full breakfast is served each morning from 6 AM to 1:00 PM. This hotel has a restaurant where you can enjoy a bite to eat.
The 44 rooms are air-conditioned and have an array of amenities, including coffee makers, free weekday newspapers, and free local calls. Guests can enjoy free WiFi and satellite TV. Other standard amenities include ceiling fans, hair dryers, and ironing boards.
Guests of Quality Hotel & Suites enjoy access to free WiFi in public areas, a meeting room, and a business center. You can take advantage of free parking, along with an area shuttle for a fee. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a computer station.
Reviews from Trip Advisor
35% of guests recommend this hotelTotal of 51 reviews