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Royal Victoria Hotel

3.0 out of 5.0

Recent guest reviews

My husband and I took 4 of our grandchildren away during half term to have some fun. We booked 2 family suites (2 bedrooms linked) as the children are still fairly young. On arrival, my husband struggled with all the luggage whilst we had parked outside through a small revolving doorway (very difficult) and then I travelled up to the fourth floor with the luggage. A lady got in the lift with a MacDonald's bag and said that she had just gone out to get some food for her and her husband as they had been let down by the hotel's restaurant, who had firstly changed the time of their lunchtime reservation and then cancelled it completely saying that the chef hadn't turned up! We were told by the receptionist that the bar was closed, no drinks other than soft ones were available, but we could bring our own in! The following night the piano room/lounge was littered with empty Chinese takeaway containers. The rooms were in a time warp, however they were clean. One bedroom had cushions on the bed and a cover draped over the end and the other room has none of these things and only one lamp for the double bed room. We had no hot water for showering the children. The place lacked any atmosphere other than one of being abandoned and sole less. If it hadn't been for the fact that there were 6 of us, we would not have stayed, we would have found somewhere else. It was almost like the hotel was on the verge of closing down and was just staying open because it had some bookings to fulfil.

A very old but up to date hotel with excellent staff and amenities. I chose a room with a view which was spacious and well laid out on the 4th floor, very good bathroom and a well set layout in the room

Was looking forward to our trip to Hastings! Firstly checked in to find bar license had lapsed! Man said there is a shop down the road...... so went for a walk till room ready at 2.00pm. Came back to get key at about 2.20pm man said all is ready, took all our stuff and our dog up to room, got nearly there and cleaner rudely said you can't go in there its not ready......enough said we left very quickly and demanded a refund! We then rang The Royal Hotel in Mundesley Norfolk, where we have been before many times and drove for over six hours and had a lovely weekend.

I've been coming to this hotel annually for three years now, two as a best western and then this year when no longer part of that company. To be honest I'm not surprised that best western have washed their hands of this hotel. I was disappointed that what was shabby chic was now just shabby. Location is perfect and the rooms large with wonderfully high ceilings but that's sadly where the positives stop. The bar was closed due to technical issues with their licence - (i.e. They clearly didn't have one) I pulled the bed out to access an electrical socket and wished I hadn't as clearly no one else had recently. The complimentary toiletries were scant and not replaced (I was there for a two night stay) and the tea and coffee facilities were similarly so. Dirty glasses were left in the room after it was serviced. Definitely gone downhill since left best western and I will not be returning next year. It's saving grace is the head waiter at breakfast who is a delight!!

Paid almost £120 for a room on a Friday evening, the room was way too hot, shabby (without the “sheek”), no bar in the hotel because of refurbishments (which we were not notified about when booking, and created a lot of noise in the hotel during the day), and breakfast was not even included in the rate. At £60 per night, I would have been happy, but it’s a rip off at much more than that. A real shame, as it’s a beautiful hotel from the outside and there is great potential to make this place a flagship destination on the sea front (as it once would have been).

Beautiful old hotel with fantastic sea view from bedroom and restaurant but a bit worn out. The hotel is definitely value for money but when we arrived we were told that the bar is shut and no alcohol could be served, this was very disappointing. On the second day we arrived back at hotel at 3:00 pm to sample the cream teas advertised throughout the hotel only to be told they were unavailable as there was no chef. Not quite sure why you need a chef to serve a scone and a cup of tea but this was a second major let down in two days. Come on Royal Victoria get your act together.

The Royal Victoria sits directly on the promenade at St Leonards and so offers a calmer location than the rather tacky town of Hastings barely a mile further along the coast. The entrance lobby is the only ground level space used with a grand staircase leading from here to the piano bar and restaurant on the first floor. This is where you get a good impression of the Royal Victoria (and thereby St Leonards) in its heyday. It’s a grand space befitting the various royal guests said to have stayed in the hotel in the past. For today’s guests, this first floor area still offers splendid views along the promenade and out to sea. But thereafter there are still signs of grandeur but they’re a little faded. The lift, upper stairs and corridors are well worn and dated. This was a single person stay so it was a delight to be allocated a very large double bedded suite with separate lounge. The bathroom was also dated but adequate. Breakfast offers adequate fare although provision for a lighter, continental style repast is meagre: tired looking slices of cheese and ham, a few croissants but no pastries. Service was helpful and efficient throughout. Overall this is a satisfactory place to stay with some grand features but also some dated and tired facilities.

Dad and I shared a very nice suite overlooking the sea.The hotel had a lovely nostalgic feeling.The service was excellent the staff printed maps ,helped us with our parking nothing was too much trouble .Afternoon tea was especially good !

Grand victorian hotel no longer a Best Western but no worse for this. Large comfortable rooms with all facilities, lovely restaurant with panoramic sea views. Hearty breakfast and good choice of bar or restaurant food Pheasant and helpful staff Would certainly book again. .

Beautiful, spacious room .Very clean. Excellent food and wonderful and attentive staff. We had breakfast lunch and dinner over our three night stay and nothing let us down. Staff could not be more helpful. Corridors in hotel a bit dark but overall a fantastic place to stay. We would certainly recommend it and go back ourselves

Marina St Leonards-On-Sea England

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Laundry facilities

Royal Victoria Hotel places you next to St Leonards Gardens and within a 10-minute walk of Warrior Square Gardens. This 3-star hotel has 52 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking. It's in central St Leonards-On-Sea and also close to Hastings Pier and White Rock Theatre.


This hotel serves as home to a piano bar, along with a restaurant that specializes in Modern European cuisine. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 7 AM to 10 AM.


Royal Victoria Hotel's 52 rooms provide coffee makers, phones, and ironing boards. Guests can enjoy free WiFi and TVs. Bathrooms have hair dryers and free toiletries. Desks are also included.

Property features

Royal Victoria Hotel features free WiFi in public areas, 7 meeting rooms, and laundry facilities. If you decide to drive, there's free parking. Front-desk staff are standing by 24/7 to assist with any requests. This beach hotel also has wedding services.

Room options

Standard Room, 1 Double Bed, Non Smoking, Sea View

Full 1 | Sleeps 2

Standard Twin Room, 2 Twin Beds

Twin 2 | Sleeps 2

Deluxe Suite, 1 Double Bed, Ocean View

Full 1 | Sleeps 2

Deluxe Suite, 1 Double Bed

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

60% of guests recommend this hotel

Total of 867 reviews