Hotel Haffner4.0 out of 5.0
Recent guest reviews
Dear Hotel Haffner, Your hotel is wonderfully appointed. Really beautiful rooms. But…why is the bed so uncomfortable? This is why I’ll probably choose another hotel on my next trip to Sopot. However, you have much more serious service issues – I mentioned the loads of trash on the terrace to your reception twice, but nothing happened. I even wrote to your Twitter account, but I later saw that the last time you had used this was in 2010. So, pardon me for using TripAdvisor to get through to you folks. Your spa area is lovely, but it doesn’t help to have a lifeguard if he lets children yell and scream and bash each other with Styrofoam toys while others are trying to swim laps. Your housekeeping is very shoddy. My room was quite clean when I arrived – and when I leave in the morning, I both tidy up and leave a tip – I was there for three nights. However, the first day, housekeeping took the used towels (which were hanging neatly on the rack), but neglected to replace them. They also just screwed the cap back on the empty bottle of shampoo. The next day, the instant coffee wasn’t renewed – which could be a simple oversight. But what was really odd was that the dirty cup wasn’t even removed. And no new towels. Down on your terrace in front of the hotel, bird poop and cigarette ashes lingered for several days on the tables. And in general, no one from your staff can seem to be bothered to replace chairs that have been moved to other tables or remove used glasses and trash – at 11 PM on Thursday, guests were partying on the terrace. At 8 AM the next morning, their glasses and trash were still on the ground and on table. The next night, Friday, there had been a party. Yet on Saturday at 8AM, the terrace was still strewn with popped balloons, streamers, glasses, cigarette butts, and other trash. Getting a mixed drink in your bar is…well…difficult. When I asked your bartender for a “Dry Vodka Martini Cocktail”, he proceeded to pour double shots of Dry Martini to a single shot of vodka. When I asked that he reverse the proportions, he curtly informed me that he had been a bartender for 25 years… It took some persuasion to keep him from putting a slice of Roquefort cheese in the drink. I have no clue what recipe book this fellow is going by, but it is very...alternative. Honestly, this is a classic cocktail and he should know better. Oh, and sometimes this cocktail cost PZN 20 and other times PZN 11. Haffner, you have a problem… Finally, when your breakfast guests start shouting from the restaurant to their friends hanging out of windows two floors up, you might consider that other guests could well be sleeping at 7:45 on a Sunday morning. Even though your breakfast buffet is wonderful, waking up to the sound of noisy guests does put a damper on things. Your staff did nothing to stop the noise. Sorry for the snarky review, but you do have a beautiful hotel, only 10 minutes to either the beach or downtown. But your staff training is truly dire. No one really seems to give a damn about living up to the four stars you display next to your entrance.
Great staff, excellent food, perfect room size. An old-fashioned well maintained hotel that offers everything you need.They have an excellent swimming pool with jacuzzi and nearby saunas. They also offer massage services. The hotel has a smaller meeting room, which can accommodate up to 40-50 people.I came pretty late and asked for a restaurant service to prepare me something quick for a dinner. It seemed to me that it was not a problem, they did everything superbly. Bravo for professionalism.
Very clean, friendly staff (almost all the hotel staff speak English which is a plus being from the USA) with an indoor heated pool, hot tub, dry and wet sauna. Off the beaten path so you are not overwhelmed in the evening with party goers out at the bars or clubs. Definitely a hotel worth staying at if you like serenity, peace, and relaxation. Only a 5 mi Utes walk to the main square, beach, and restaurants.
Stayed here for 3 nights. Hotel is clean and good quality. I slept in a extra bed in the room which was comfortable. Staff was helpful, nice pool. Would recommend this hotel to people wanting to live close to sopot. Not far from the beach!
Unfortunately only spent a night for a business trip. Staff polite, spacious room and comfortable bed. Good quality Wi-Fi. Excellent breakfast with lots of selection. Curiosity: had a bad headache and reception told me I could find pills in the minibar, very convenient in the middle of the night! Great idea!!
We were most impressed by the staff at this hotel, all very helpful and polite. It is reasonably priced and although not in the strict Sopot centre only a 10 minute stroll away. Beach is also close circa 5 minutes' walk. We stayed in recently renovated room and found it well laid out and functional with great, modern bathroom. Noise insulation from adjacent rooms still not great and we were woken up around 7.30am every day by other guests having breakfast in the outside area of the restaurant. We opted for continental breakfast as we thought 70PLN pp for a buffet a bit too steep. Continental is half the price and although very nice it's exactly the same selection every day. By day three we were totally fed up with cottage cheese. It wouldn't hurt if the hotel changed a couple of items every day to mix it up a bit. So either cough up for the buffet or eat outside - plenty of choice. Pool area isn't very big and occupied by kids, saunas were a bit quieter and a good experience. I booked a couple of massages but sadly the treatment rooms are close to the pool area so you can hear kids running and shouting which makes it difficult to relax. The massages also weren't the best quality, felt rushed and certainly didn't last as long as advertised. Perhaps due to the football that night. I would recommend the hotel but the spa was disappointing. Also for the first time ever I've encountered a fee for sun loungers for hotel guests on the part of the beach that was marked for this hotel. They also charge a fee to rent a beach towel.
I have decided to do booking in old fashioned way over the phone.verbal contact with Emilia priceless.everything went so smoothly.housekeeper Grazyna just make our stay remarkable doing beauty swans (Haffner logo) every day.spa and pool superb.great food.good value for the price.trully 5star experience
Very nice hotel located very close to the heart of the city. Short walk distance to the main attractions of Sopot. Perfect for the weekend stay for families. Good restaurant and very polite service. Comfortable rooms, spa, pool and kids area.
The hotel is located about 5 to 10 minute walk from the centre, and is a pleasant walk. It is a relatively new hotel, and everything was very clean. Check in was fast and friendly. We had an upgrade to one of the premium rooms which was superb. As good as any room in any 5 star hotel in Warsaw. The double room was exceptionally comfortable, with a wonderfully comfortable bed, and cost £43 per night (without breakfast) on a Sunday and Monday which was excellent value. The swimming pool and spa facilities were excellent, one of the best, if not the best I have seen on Poland. We did not have breakfast, but we tried the hotel restaurant for an evening meal which was good, but I think you might do better in the town center. I would without any hesitation, use this hotel again.
We've stayed in several hotels in Sopot (sheraton, mera etc.) but this was our first time in the Haffner. The staff are very friendly and helpful and the rooms are lovely. The hotel is 10 minutes walk from sopot center and for that reason I can't comment on the breakfast since we always just took a walk to the town center and ate there. A nice mixture of guests ranging from families to couples. The rooms seemed to have been renovated recently and were of a very high standard. Free entry to the spa area was nice and the pool, jacuzzi and the choice of steam or dry sauna was good. I asked for the use of an iron and room service delivered one to my room within 5 minutes. I think this hotel is rather better value for money than some of the other hotels in Sopot.
- Free WiFi in rooms and public areas
- Onsite dining
- Indoor pool
Hotel Haffner places you next to Archaeological Open-Air Museum Grodzisko and within a 10-minute walk of Atelier Theatre. This 4-star hotel has 105 rooms and welcomes guests with a restaurant, a full-service spa, and a private beach. Centrally located in Sopot, the hotel is also a short walk from Sopot Beach and Dom Zdrojowy.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.
All of Hotel Haffner's 105 rooms are recently renovated and have an array of amenities, including minibars, coffee makers, and free bottled water. Guests can expect 32-inch LCD TVs with satellite channels and pay movies, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Safes, phones, and desks are also available.
Guests of Hotel Haffner enjoy a full-service spa, an indoor pool, and a children's pool. If you drive, self parking is PLN 60 per day, or you can take advantage of the airport shuttle (available 24 hours) for PLN 90 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a health club, a spa tub, and a sauna.
Reviews from Trip Advisor
86% of guests recommend this hotelTotal of 336 reviews