Hotel Gravensteen3.0 out of 5.0
Recent guest reviews
Me and My partner spent a weekend in Ghent prior to Christmas. We chose the Gravensteen Hotel due to it's very reasonable price and location in the heart of Ghent's old town. Just a note to anyone visiting Ghent for the first time. The main train station (St Pieters) isn't close to the old town and is well over half an hour's walk away on foot. I would therefore strongly recommend you take a Tram or Taxi. On arrival at the hotel we were checked in promptly and the staff were very helpful especially Axel who was able to solve a problem we had with the TV in our room. The room itself was of an adequate size and we had a view of the castle from our window. We decided to get Breakfast included on our booking and it was well worth it. There was a good choice including some hot options, several different types of pastries, a number of cold meats, different breads and cereals. My only minor gripe was that we were told Breakfast was served until 11.00 am, therefore we arrived at the breakfast hall on Saturday morning at 10.30 thinking we would have adequate time to eat. However within a few minutes of sitting down we were informed breakfast would be finishing shortly and therefore we were made to feel just a little bit rushed. We found Ghent a little busier than we had anticipated and therefore we had problems trying to find somewhere to eat on Saturday night. We did eventually find a Pizzeria to eat at on the waterfront but prior to finding the Pizzeria, we had spent well over an hour looking for somewhere to eat and had been turned away from a number of places due to them all being fully booked, I would therefore strongly recommend that if you are in the City on a Saturday night you book a restaurant in advance.
Fairly good hotel in the centre of Gand, two steps from Gravensteen castle and the Korenmarkt square with a good value for money. We were not in the main building and the room was little, but clean and comfortable. Good breakfast.
Excellent location next to castle. But (a) no tv channels, kids were said to have broken the aerial, (b) wifi rather intermittent, (c) stairs and corridoors in complete darkness one of the nights, (d) no heating/hot water overnight or early in the morning on one of the days. They did fix the lighting and heating after we reported it but do not expect these very basic things to go wrong in the first place
The hotel is a 16 min tram ride (no.1 tram) from St Peters Station and is as central as it can be. All the main attractions are a 5 min walk from hotel. The 2 main art galleries are a 10 min tram ride from outside hotel. The staff are very good (but remember you will be asked to pay hotel tax at end of stay - 6 euro a night). The room and ensuite shower room were cleaned every day. Breakfast was above average continental.
The first thing to say is that this hotel in right in the centre of Ghent and getting there is a nightmare. They supply directions and we got within spitting distance, but were then faced with a 'No entry' sign, so tried to bypass it , unsuccessfully. When we phoned to ask for directions, it turns out we should have disregarded the sign. duh!! Lynn was VERY patient giving directions on our (hands free) phone. When we got the, parking was a doddle (charged €15 per night) and check in was easy. We were in the annex and the corridors are travel lodge style, nothing exceptional. We had room 91, right up in the loft, rather a nice, quaint room, the added bonus is it had a balcony, that was lovely. A good size bathroom, plenty of bath products, everything was clean and well looked after. Our friend were in room 75, a bigger room, no balcony but a spare single bed. It would have been nice if the hotel had put us closer together as it was one booking. In the morning, breakfast was in the annex and there was a good choice of cereals, cold cuts and cheese. there bread was a bit varied on the three days we were there. There were also boiled eggs, scrambled eggs, bacon and sausages. these tended to be warmish, rather than hot, a problem with the bain marie perhaps. The quality of the sausages and the was the scrambled egg was cooked was also a bit hit and miss. We had a whisky nightcap in the 'bar' - not really worthy of the name bar in my opinion. This came at a cost of €8 per glass - grossly overpriced!!! The staff were constantly changing, but all very helpful (see my note about Lynn earlier) and spoke good English, Axel checked us out and he was good as well. One thing for the hotel to note is that on the invoice it wished us all the best in 2017 - it was November 2017 when we visited.
Don't doubt about this hotel as a place of your stay in Gent for a short time. The location is romantic-it's quite opposite the ancient castle surrounded by the river. The tramstop is close the hotel but the noise of trams won't bother you if the room in the hotel overlooks the yard'.All the places of interest are within 5-10 minute walk. Breakfast is good and the room is clean. We'll stay in this hotel if we decide to visit Gent again.
We took a 2 day break in Ghent in October. The hotel was clean and fresh, staff were friendly and breakfast excellent. Just across from the castle the hotel makes an ideal base for exploring and socialising in Ghent.
I spent 3 nights at this hotel in conjunction with a medical conference in Ghent. The receptionists were not very service-minded, the room had a very unfresh carpet, stains on the wall and the bathroom smelled very strong of mold. It was all in all a very unpleasant experience and it did not help that the building looked very beautiful from the outside: the inside was really outdated.
Although finding the hotel was quite the challenge (new street labels that weren't yet updated on Google Maps, including having to drive into no car zones to arrive at the hotel) once we arrived and parked, we thoroughly enjoyed our stay there. We were given an upper floor, corner room in the front building with extra high ceilings, two very large windows that had a great view of the castle, and a large bathroom. The location couldn't have been better--just a short walk to the riverfront restaurants, cathedrals, and castle, making it convenient for everything we needed. While others have complained about noise in the front building, we didn't notice it at all and had a very nice stay.
The hotel is located in the heart of the old city next to the Gravensteen castle. Breakfast had a big variety of products and staff was polite. We were given a huge room although it didn't have the best of soundproofing.
- Free WiFi in rooms and public areas
- Onsite dining
- Fitness center
- Laundry facilities
Hotel Gravensteen places you next to Old Fish Market and Gravensteen Castle. This 3-star hotel has 49 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a fitness center. Centrally located in Ghent, the hotel is also a short walk from Arca Theatre and Design Museum Ghent.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with buffet breakfast, available for a fee from 7:00 AM to 10:00 AM.
The 49 rooms are air-conditioned and have an array of amenities, including minibars, safes, and phones. Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Rooms also include desks.
Hotel Gravensteen offers a fitness center, a sauna, and free WiFi in public areas. Self parking is offered for EUR 15 per night. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Additional amenities include conference space, a computer station, and express check-out.
Reviews from Trip Advisor
67% of guests recommend this hotelTotal of 587 reviews