Hotel Gravensteen3.0 out of 5.0
Recent guest reviews
My mother and I have just returned from a very enjoyable 4 night stay at the gravensteen hotel. The hotel is very easy to get to from st. Pieter's train station. Take Tram no.1, direction wondelgem or evergem and get off at gravensteen. The stop is more or less opposite the hotel. A 10 journey tram ticket costs 15 euros and you can buy them at the travel centre in the train station. On arrival we were bowled over by the location of the hotel, opposite the beautiful gravensteen castle at the end of a pretty cobbled street. Check in was very easy and Lynn on reception gave us a very friendly and warm welcome. The reception area is very nice, lots of marble and a sweeping staircase. Our room was in the older building at the front of the hotel and was accessible via the lift and a small flight of stairs. The room was a very good size with 2 single beds with bedside tables, a desk area with tea and coffee making facilities a large flat screen TV with lots of channels, even BBC and ITV which was a surprise! A wardrobe with plenty of space and a lovely modern bathroom which looked almost brand new! House keeping staff were very friendly and kept the room immaculate!The breakfast room is situated in the annexe building, just a walk across a small courtyard and then take the lift up to the first floor. The breakfast room itself is lovely, very tastefully decorated and very relaxed. we really enjoyed having our breakfast here every morning. The breakfast was fantastic!..... and included everything you could want, bacon,scrambled eggs, sausages, boiled eggs, cereal,fruit, pastries, bread ,cheese etc fresh orange juice and tea and coffee. The breakfast staff waizer and gerburt were extremely friendly and we enjoyed our chats with them every morning. We would also like to say thank-you to axel and the other gentleman on reception who were very friendly and courteous throughout our stay. Overall, we really enjoyed our stay here and would highly recommend this hotel to anyone planning a holiday in his beautiful city!
stayed for 3 nights,nice big room ,great shower,room was at the front off the hotel so a bit off early morn racket with bin men ,commercial deliveries etc,would request a rear room in future.car parking i thought a bit expensive at 15EU a night,next time i'll get the car into ramen 4 car park,cheap as chips and only a few mins walk from hotel. double bed we had was the usual continental style off two singles shoved together no worries there cept mine had a bit off a ridge in the middle so if i wasn't perfectly balanced i'd roll over to one side or the other.hopefully when we stay in future and we will a rear room wont have that issue. Staff are really friendly and full off local advice and what has been said already is its logicality to the castle ,1 min walk and to the main canal ,banks ,restaurants ,bars and shops.2nd time in ghent and will be back next year.
This is truly shameful! Room inaccessible with the lift. Uncomfortable and old mattresses with dirty linen. (Hairs in the bed, Pictures available!) Arrogant & pretentious receptionist. (male, 35 y.o.). Dirty terrace with empty glasses on the tables Broken safe, etc...
We arrived by car and was directed to the rear car park which was easier said than done. You have to drive round the block and go through 2 no entry signs then 'voila' car park. We had room 24 which was excellent with a partial view of the castle. The room was spacious and the bed very comfortable. Room service is good with toiletries and new towels every day. There's a safety deposit box in the room at no extra charge. It's a bit noisy at night but this is to be expected in view of the hotel location. Staff were friendly especially in the breakfast room in the annex building. Breakfast is adequate and what you would expect. The hotel bar is not worth the visit. No one was ever in there and it's not surprising considering the cost of a drink is 9euro. There are plenty of bars and restaurants in the vicinity. The tram stops outside but we chose to walk everywhere which was easy enough.
This is the best location for doing the historic areas and walking or boating the canals.the surrounding area has everything within walking distance.the standard rooms in the original hotel are a snug fit. Queen bed is comfy but not much room around it and no a.c..a desk and chair. Breakfast include hot scrambled eggs.bavonsusage ham lot of cheeses And pastrie joiuce.cereal yogurt.all fresh we moved to room in the annexwhuch we bigger and had 2 comfy chairs and yeah! A.c..made our stay much better.
Stayed at the Gravensteen for a long weekend. It's easy to find- next to the castle- and nicely sited for local sightseeing, boat trips, bars and restaurants, but the stairs from the landings to the rooms would make Chris Bonnington quake. They would definitely NOT pass Building Regulations over here and made going to and from the room a mini nightmare (we were room 51). The floors were bare boards and a bit creaky which made a quiet night visit for a Jack Dash impossible. The bed was excellent, the size of a garden and the bathroom new and roomy. There is a coffee machine in the room. Breakfast is available at an extra charge but we thought it too expensive and went elsewhere. Easy to get to by tram if you want the performance of buying a ticket from the machine (3 Euros each), save the aggravation & get a cab (about 10 Euros)- it's also 30 minutes quicker. Clean & comfortable but not remarkable. No easy access for the disabled.
Nice hotel in the city of Gent. Service at reception could be better. No double key and needed the switch room after unpacking. But room, bath room and breakfast were good. Near the castle, restaurants and shops.
What a wonderful old hotel situated across the road from the Castle! This hotel is in the old town and so not the easiest to get to but once there everything is within walking distance. Our room was rather dated in décor but the bathroom was new. The bed comfortable and the view of the Castle wonderful. Breakfast was lovely but we had to go out of the main building to the annex to get to it. The staff were very helpful and nothing was too much.
We visited Ghent and stayed at this hotel last week. It does have a fantastic position right by the castle and many other attractions of the area. I had asked if it was possible, to have a room in the main building which we got, on the top floor with a castle view. There was a fair bit of noise from outside (this is a university town!!) but ear plugs helped with that as it was no fault of the hotel. The room was clean, perhaps a little small but we appreciate that they gave us what we had asked for. Because of the annexe, depending on where your room is it can be a bit of a maze to get to breakfast, however I can't fault the food. I have to concur with another reviewer who described the male reception staff as 'aloof'. I couldn't think of a better word to describe the guy who checked us in, however the chap on Saturday morning was lovely. Overall, a pleasant hotel.
The location is perfect, that's why we choose this hotel. We had an 'executive' room on the front of the building. First disappointment: only wooden planks on the floor with nails sticking out... The bed and bathroom were fine, the central heating unit could be a lot cleaner. Because there is no AC, you have to open the windows to get some fresh air during the night. And that meant no sleep before 3:30 AM, because of load noises, shouting etc. from (drunk) people in the street. After 2 nights we were happy to return home.
- Free WiFi in rooms and public areas
- Fitness center
- Laundry facilities
Located in Ghent City Centre, Hotel Gravensteen is next to Old Fish Market and Gravensteen Castle. This 3-star hotel has 49 guestrooms and offers conveniences like a bar/lounge, free in-room WiFi, and a fitness center. Centrally located in Ghent, the hotel is also a short walk from Arca Theatre and Design Museum Ghent.
For your convenience, a buffet breakfast is served for a fee each morning from 7:00 AM to 10:00 AM. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.
The 49 rooms are air-conditioned and have an array of amenities, including minibars, safes, and phones. Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Rooms also include desks.
Hotel Gravensteen offers a fitness center, a sauna, and free WiFi in public areas. Self parking is offered for EUR 15 per night. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Additional amenities include conference space, a computer station, and express check-out.
Reviews from Trip Advisor
67% of guests recommend this hotelTotal of 543 reviews