Our first room smelled horrible, but in all fairness, they did get us another room. Even in the new room, the bathroom flooded whenever someone took a shower. Gross! The floors were visibly dirty. The pool area has pools of sitting water that is not part of the pool. Part of it was the group of guests staying there, but the staff didn't do anything about the number of boys running through the halls, even late into the evening, the glass beer bottles at the pool, and the barefoot children on the exercise equipment. Their complimentary breakfast consisted of dried up fruit, couple options for cereal, and ONE slice of white bread in their pastry case. They have a sign that states a fine will be assessed for smoking and pets, yet there was a large dog behind the counter at the front desk. You can see into the laundry area standing at the front desk. When I went to the front desk for shampoo (there were only two bottles of conditioner in our room), the employee sat eating and staring at me. Even when I called for her, she continued to eat and state, and another employee eventually came to help me. Overall, it was a very disappointing visit!