orbitz

Reviews

3.9 / 5Good
526 reviews

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    5 - Excellent
    140
    4 - Good
    242
    3 - Okay
    106
    2 - Mediocre
    28
    1 - Poor
    10
    4.1
    Cleanliness
    4.1
    Service and Staff
    3.7
    Amenities
    3.8
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Close to all we required. Friendly staff. Very good English spoken. Going back again next year.

    Stayed 2 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Fabulously funky hotel. Professional, helpful staff. Great location, an easy walk to most sights.

    Stayed 3 nights in Dec 2019

    3/5

    • Liked: Cleanliness, staff & service

    Could do better

    The “Double Comfort room“ we booked was so tiny that we could barely get through the door. We spent another €40 to get an upgrade. The next morning there was no hot water for the entire hotel. Staff pleasant. Sadly no attention to detail for customers. I don’t think any of the designers had stayed in a hotel before. Style over substance I’m afraid.

    Stayed 2 nights in Dec 2019

    3/5

      This traveler didn’t leave comments with their review
      Stayed 6 nights in Nov 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

      German hospitality in the Japanese quarters

      Cozy boutique hotel in the Japanese Quarters. The hotel staff are mostly friendly and eager to help. Special mention to the Moroccan guy. He was patient enough to explain how to get around. Although room was a bit small but the beddings were comfortable. Mattress firm. Interiors were modern. Electric water kettle was provided for tea making. Enjoyed the pool table in the lobby. Breakfast covered the basics and delicious. Hotel’s less than 500 meters from Ostrasse Station.

      Stayed 2 nights in Oct 2019

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