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Recent guest reviews

No Concierge.. however, everybody is helpful and check in was simple and well organised We recently had four nights renting two rooms numbers 504 and, 145. 504 This is a maisonette , the room has everything you can need from its own mini bar, the staircase is steep The wardrobe is situated at the top of the stairs and when opened doesn't leave too much of a space between you and the first step of the staircase. The bathroom is well equipped but is adjacent to the right hand side of the bed,with less than 500 mm between you and the bed.. The ground floor consists of table chairs and a two seat couch, very comfortable and well designed. BUT it has a step down to it after entering the room door.. 145. This is a spacious and well planned room with again everything you need but laid out as a TWIN although the beds a large Queen size ... this is a great room for two sharing The Communal are beautiful, with works of art and statues ceilings in the dining room and the lobby are straight from the 16th century .. The hotel is very well maintained and spotless throughout. Restaurant We never dined in the evening however we did use he hotel for breakfast ( not cheap at 22 Euros ) However, an abundance of choice and attentive staff Positioning You couldn't ask for a better position, its right on the Alt Stadt with just a few moments walk to the River and the multitude of bars and restaurants which serve the visitors, that said the Hotel does have its own restaurant

Your behaviour in managing our reservation is expected usually by an Hostel , not surely the kind of hotel that you claim to be .When we made the reservation (On March 2019...) we gave a guaranteeing credit card expiring in September . An accurate reservation dept should have noticed this details and be ready for ask new expiring credit card timely before any charge . We changed the credit card in our booking reservation , removing the expired one and adding the new one - on 5th of September 2019 , so widely timely .  On your reservation voucher it was written that , after the 17th of September , the credit card were charged for the full amount .  You tried to charge our credit card on 11th of September without checking the expiring date card you had .  Therefore the transaction were not approved (of course) .  Instead of asking our company or and check with them what wrong , you attempted 3 or 4 times to pay with expired credit card (once again , an accurate reservation department would have noticed this detail...) and then DELETED the reservation without noticing reason or giving excuses .  On last friday the 13th , I was on the phone the whole day , talking with your hotel reception and trying to solve the situation .  3 of my calling to your hotel was hang up by your receptionist because they didn't want to manage the situation . the 4th time one girl said that she was out of office and cannot manage the situation . Thanks ONLY to one assistant, I was able to take back the reservation details and have the connection with your hotel (via email....) I gave them the new credit card and they said , for 3 times , that the credit card was not working .  Very worried about the situation , we went immediately to our bank to check what's wrong with our Credit card . The Bank's DIRECTOR confirmed us that NO ONE tried to charge our credit card , there was NO attempting to charge from any company .  I was shocked by the behaviour of your hotel .  I will share my experience with anyone will go in Dusseldorf and with our customers in the fair , in order to warn honest people on your pretended not real quality of service . Thanks for your attention , Anita 

A lovely hotel situated in the old town. We stayed in room 105. The room was spotlessly clean, and plenty big enough, We didn't try the breakfast so cannot comment. In terms of location, it is close to the river, and also close to the bars and restaurants. Also a very short walk to the shopping centre. All in all a very pleasant short break, and definitely worth booking if Dusseldorf is on the agenda.

Such a good quality hotel in an equally good location in the old town area, close to bars and restaurants. I would highly recommend this hotel to anyone. The room I had was good size, and very tidy. Breakfast was very good and service was excellent from all staff I engaged with.

Where sophistication, art, good taste and a home for the traveler meet. This is a unique and special hotel property. Yes I know you well heeled roll-on luggage totters think you have seen the best of city hotel dwellings but check out the De Medici in lovely Dusseldorf. Check in was fast and easy, thank you Stephanos. The Hotel is centrally located next to museums, in the old town and is walkable everywhere. Before you reach your room you move through beautiful corridors lined with priceless art, mostly statues and altar pieces from the 14th -17th century that are delicately labeled as if you were in a boutique museum. The rooms are of good size and it is the thoughtfulness of the details that make these rooms of impeccable taste and functionality. Large floor to ceiling sheets of arched glass separating rooms, vaulted ceilings, lovely wood paneling details, simplistic digital A/C control that sets the perfect temperature every time, cool to the touch wood parquet flooring and even a small tiny hidden kitchen and an additional 1/2 bathroom. The main bathroom is sophisticated, ultra clean, double sink, wonderful oversized shower that is also beautifully designed, soothing rain shower, body nozzles, and handheld shower head, granite non slip shower floor and yes the rest of the bathroom floors have toasty radiant heating. The toilet is electronic touch flush just like using your iPad. The bed is comfortable with double down duvet covers and the night stands are super functional down to the placement of the electrical outlet. The rooms are quite. Excellent breakfast selection off the main lobby with copies of the NY Times. Book in to this magnificent hotel, you may never want to leave.

This hotel is amazing. There numbers of artworks in the hotel. The reception is nice and friendly. The room I stayed in was big enough. The bath room was really clean. I loved the antique style bed, desk and interior. The level of breakfast was well above the average. The subway statin is close, 5 min on foot. So can go to Hauptbahnhof easily.

For a surreal “living in a museum” feel this is the place to be - a bit OTT but got a mid-week bargain for this charming hotel. The setting is an old cloister dating back to 1620, that was once a Jesuit college, and later it served as a Gestapo headquarters for the National Socialists up until 1945. The whole complex was renovated quite recently and functions as an apartment hotel De Medici in the very centre of Dusseldorf. The location is ideal, just a few minutes’ walk from a wide choice of dining, entertainment, and shopping centres. Although it is located adjacent to a very busy bar and club area, the street noise in the hotel compound is minimal, especially in rooms not facing the street. One clever touch - the room wasn’t ready on arrival but a free phone charging point for all varieties was available in the very large lobby, crammed with replicate paintings of members of the de Medici family and scenes from their family dwellings. The room and bathroom were both quite small but very clean and there were free beer and water bottles in the minibar in the room. The internet was rapid and water instantly how (appreciated); toiletries were from Molton Brown's luxury beauty, bath and body collection – small volumes but very fragrant. The room had a touching framed print on canvas of a street scene from the 1600s, and De Medici headed notepaper. We had a drink at the Brasserie bar, but the restaurant seemed closed eat in the evening though room service was available. There was a sky tent in the inner courtyard but again there was nobody there in the afternoon, at least. However, returning to the garden courtyard, with its refreshing fountains and a few secluded chairs behind the hedges, suggested a return to the Manor!. Breakfast buffet was standard and ended at 10am, sharp - breakfast utensils were unceremoniously cleared from the table almost while in use – not sure what the intended message was, apart from encouraging a rapid exit. So in summary – an interesting way to give yourself up to art and design, in an elegant setting, but get to the dining room early. Recommended for its curiosity value and, indeed, a good night’s sleep.

Impressive court yard,smooth check in with a welcome glass of sherry, room was very clean and well equipped on the first floor looking over the court yard.Staff friendly and very professional. Hotel was in a prime location to all that Dusseldorf had to offer. Taxi from airport works out at around 25 euro...

Blown away by courtyard and reception area. Everyone at reception was very professional friendly and helpful. Stayed on the first floor in an executive suite overlooking the courtyard which we couldn't fault. Bed was comfortable bathroom has underfloor heating great shower and small kitchen although we didn't use it was well appointed. Everything was very clean. Bar staff were friendly, bit of an issue with a cocktail but this was resolved. Great location.

I have started to have some work trips to Dusseldorf, this is my favourite hotel of the ones I have tried and will now be my 'go to' place. Positives: Fantastic, very helpful staff. Every single one of them. Lovely building and rooms Water and a couple of free beers in the fridge Great location - can be a noisy area but the hotel is set back and I heard no noise Easy to get to from the airport (2,90 a ticket, quick change at Dus. Hbf, 5 minutes to the nearest hotel station Negatives: One very thin pillow per person, seems to be a thing in this part of Germany as I see it in many hotels. No problem here, just requested an extra pillow and quickly brought to my room Tips: 3 or 4 Irish bars around this area that are good for sports, but the more traditional Brauhaus places do better - and local beer. Lots of shopping. Wonderful long walking areas along the Rhein

Muhlenstr. 31 Düsseldorf NW

Hotel highlights

  • Walking distance to Duesseldorf City Hall and Rhine Promenade
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Düsseldorf Old Town, Living Hotel De Medici by Derag is next to popular attractions like Kunsthalle Duesseldorf and North Rhine-Westphalia Art Collection. This 170-room, 5-star hotel has a restaurant, free in-room WiFi, and a fitness center.


Sit down for a leisurely bite to eat at the onsite brasserie, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start each morning with buffet breakfast, available for a fee from 6 AM to 10 AM.


All 170 soundproofed accommodations feature sitting areas. Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and designer toiletries. Free minibar items, refrigerators, and laptop-compatible safes are other standard amenities.

Property features

At Living Hotel De Medici by Derag, guests have access to a fitness center, a sauna, and free WiFi in public areas. Parking is EUR 25 per day (EUR 20 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for EUR 50 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this luxury hotel include conference space, a computer station, and free newspapers.

Room options

Maisonette Suite

Full 1 | Sleeps 3

Superior Double Apartment

Queen 1 | Sleeps 3

Executive Apartment, 1 Bedroom

King 1 | Sleeps 3

Business Plus Single Room

King 1 | Queen 1 | Sleeps 1

Reviews from Trip Advisor

Trip Advisor aggregated rating

100.0% of guests recommend this hotel

Total of 528 reviews

Living Hotel De Medici by Derag

Muhlenstr. 31, Düsseldorf, NW 40213
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