TRYP Düsseldorf Airport Hotel4.0 out of 5.0
Recent guest reviews
Have used this hotel several times over the last 17 years. This was by far the worst. No hot water on one morning. No heating in the restaurant two days before that. Internet speed very slow. Service in the bar and restaurant very variable - poor to acceptable. Fridge not working and was not fixed when reported. Bedding very minimal. I had booked two more trips here over the next month but after a less than convincing conversation with the staff I think I will change hotel. One good thing remains, the location for the commercial estate in Ratingen.
As a business traveler not a hotel to recommend. There was no internet connection; lighting in the room was sparse, so not a good working environment. If it is marketed as an 'Airport Hotel' I would expect a complimentary shuttle to the airport.
Hotel was ok, stayed on the top floor of the hotel, roof tiles inside looked like they were going to fall out and could hit someone. one tile was removed already. Upon check-in the staff could not find our booking so this took about 20 minutes to resolve. Food was good not a great deal of choice. Staff were friendly but sometimes slow on service. Overall I had a comfortable stay and a good sleep along with a good shower. I would stay again.
Very nice hotel with excellent food. Don't except cheap fast food, but very good cooked to order dining. The rooms are big enough and very clean. Entrance is spacious with good atmosphere. It is a great place to stop for the airport
Shabby old rooms with dirty carpets. Horrible smell of food during meal time, restaurant is worse than Subway and staff knows 0 English! Breakfast is something you would have in a filthy eggs/Bacon bar in London, certainly not in a 4 star hotel! 4 Stars? They wish!!
We have an office in Ratingen just outside Dusseldorf and this is a decent hotel. The location is fine for us, and whilst Dusseldorf airport is only 15 minutes away, this is not by the airport. The rooms are of good quality with decent WiFi - there is an on-site restaurant which offers good food, and a very good breakfast. The location is not great if you dont have a car, or have something in the vicinity - its a short taxi ride into Ratingen, and about 15 minutes to Dusseldorf airport.
first make sure you hire a car form the airport alamo was £51 for 3 days which is about the same as it would cost you for a return taxi to and from the airport.personally i would say at one of the melia hotels in dusseldorf city 1the minibar soft drinks are free if you stay at the tryp be prepared to be charged for them "@euro a drink there free if you stay at a melia, 3 times i had to get my keycard changed had a meal in the restaurant and it was spoiled some spanish men who were very loud and rowdie i asked for my bill and a pair of earplugs but the waitress still didn't get the point, stayed 2 nights and on the second day the bath/shower gel dispenser ran out it was 3am prior to going to the airport so we were unable to have a bath prior to our flight home all in all i could not recommend this hotel
This Melia-Tryp Hotel close to Dusseldorf Flughafen will be for sure my one and only stay if I am in Dusseldorf. The reception staff are very nice. The hotel is clean. And in my opinion they deserve a 4**** rating. The breakfast is good. No complaints at all. Thanks guys!
Reception staff were polite and efficient. Hotel rooms are well maintained, and clean. The layout of the bathroom is different, and actually makes the room feel larger. Toilet is in a separated off the bathroom / bedroom area with a door. Free WIFI was ok for me Breakfast is fine, with good selection of food. The main dinner does need a review. Despite a menu displayed in the lift, for two of the three nights I stayed, we only had the choices of 3 the hot stone dishes or 3 wok dishes, or a salad. They themselves were very nice, it was the selection that let it down. The service needs a review, 1 waiter serving the bar, the tables and the till is too much, and he has adapted his customer service skills to allow him to serve the people, in his own way... which means he appears a little abrupt and un-caring. The result from the hot stones and open kitchen, is that the reception and restaurant smells (and feels) like you are walking into a deep fat fryer. You get used to it... but the first time you walk in it is off putting.
Day 1: June 2 … I was served salmon via the “Hot Stone.” I was not provided a plate on which to remove the cooked food. In the absence of my server, I retrieved a bowl from a serving station. Then, I waited excessively for the same missing server to reappear to pay my bill. Further, I found Tryp’s limited menu options in a geographic area having so few dining options to be a pathetic reflection of customer service. For my work, I made three visits to the front desk for assistance resolving internet connectivity issues before being afforded access complementary for 24 hours. During the evening, I opened the balcony door of my non-smoking room, #331. Shortly thereafter, I smelled cigarette smoke and reported the incident to the front desk. The matter was investigated with a hallway patrol. I was advised I was mistaken. Day 2: June 3 … I awaken to a spider in my bed which I killed. When reported to the front desk, I was advised my options to relocate were severly limited due to group bookings. Additionally, in the light of the morning I could clearly see more than thirty cigarette butts along the balcony wall. (See attached photo). I shared my discovery with the front desk and requested cleanup of the area inasmuch as such smells cause me respiratory arrest. Refusing to repeat my previous dining experience, I walked more than 1800 km in search of food options. I ate a muffin at Burger King. Later, I had a sandwich at Subway. Then, in the opposite direction, I found a grocery store serving prepared food for my dinner. When I returned to the hotel, I ordered a 6 am wakeup call and a taxi to take me to the airport the following day. Day 3: June 4 … I never received the requested wake up call. Collectively, each of these incidents combined to make for a miserable stay overall.
- Free WiFi in rooms and public areas
- Onsite dining
- Fitness center
- Laundry facilities
LVR-Industriemuseum Ratingen is within 2 miles (3 km) of TRYP Düsseldorf Airport Hotel while other popular attractions such as ISS Dome are within 3 miles (5 km). This 137-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a fitness center. Near the airport, the hotel is also close to Dusseldorfer Golfclub.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM.
The 137 rooms are soundproofed and have an array of amenities, including minibars, phones, and desks. Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Bathrooms offer hair dryers and free toiletries.
Guests staying at TRYP Düsseldorf Airport Hotel enjoy a fitness center, a sauna, and free WiFi in public areas. If you drive, self parking is EUR 9 per day, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include 3 meeting rooms, conference space, and express check-in.
Reviews from Trip Advisor
61% of guests recommend this hotelTotal of 330 reviews