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Radisson Blu Media Harbour Hotel, Düsseldorf

4.0 out of 5.0

Recent guest reviews

My girlfriend and I stayed there for a weekend in one of the premium rooms with rooftop views and we are frankly disappointed. • The check-in (around 8 pm) was very businesslike – no friendly greeting no explanation that the charge was to be booked on my card was a hold, the was a voucher for one welcome drink (with a couple of people on the reservation and at check-in) • The room was run down – there were scruff marks on the skirting boards and stains on the carpet, the AC did not run (Temperatures could be set but the fan to push the cold air was stuck in off). To keep the curtain (with holes) from slipping out of its guide rails a piece of toilet paper was wadded up in there. while spending part of Sunday in the room the automatic drapes • The TV provided the option of airplay – but the associated Apple TV was missing (the cables were simply dangling down the wall) • Housekeeping did a terrible job. On arriving the trash bin in the bathroom was filled, there were mold/dirt stains in the bathroom corners. On returning to the room the second day the bedsheets were “in position” but completely creased. During our stay a spider made its nest in one of the corners of the ceiling, one of the corners on the floor contained trash that was never picked up while we were there. • The open view bathroom is OK for a couple traveling there – unfortunately the toilet cubicle really “resonates” and lets the whole room listen to any noises going on in there. We definitely won’t be coming back.

Radisson Blu are my all time favourite brand of hotels as they stand out from the rest with their trendy 'design' ethos. And the Radisson Blu Media Harbour (Medien Hafen) is no exception to this rule. As the name suggests the hotel is in the 'Media Harbour' district of the city. A recently developed part of the harbour area which has been given a modern and updated feel from the usage of the original buildings and warehouses. There are bars, restaurants and shops within a few minutes of the hotel. The hotel isn't exactly centrally located, so you will need to get a taxi from Hauptbahnhof or a tram. Public transport runs frequently from outside. A taxi will cost approximately 12 Euros and will take around 15 minutes. The front entrance is completely flat and wheelchair-friendly with electronic doors.. Reception isn't in the main foyer, this is where the Lounge Bar is situated. The reception desk is to the right through a short corridor in front of the lifts. The desk is of standard height, but they will assist anyone who can't reach the top with something to lean on in order to check-in. However, it would be very helpful is there was a lowered section of the desk for someone in a wheelchair! Sometimes hotels make their accessible rooms a bit better than in other hotels, and they had done this. The accessible room has been upgraded from a Standard to a Business room so there were a few little luxuries such as a Nespresso coffee machine along with a bathrobe and slippers. There is also more space for someone in a wheelchair which is always a bonus! I had requested two connecting rooms and the doorway between them was wide enough for me to move through in my wheelchair which quite often isn't the case. Plug sockets were a bit tricky to reach and it would be helpful is there was one at the bedside. Supplies of tea weren't always replenished daily which for me personally is really important. However, when I asked for this to be done, it was quickly rectified. Pillows were too soft for my liking but I requested firmer ones which were in the room when I returned from Dinner on the second night' The shower room is a generous size and is almost perfect which is a rarity in accessible hotel shower rooms... it's the finer details which can become the bigger issues but there has obviously been a lot of thought put into this one. The sink is at a good level and is completely clear of obstructions underneath and the mirror has been placed at eye-level and not higher for someone who is able-bodied. It also has a separate shower chair and not only a small 'fixed' chair which you would flip down from the wall. A great idea as it means it is completely adaptable! The room door is very heavy and difficult to open for someone in a wheelchair. Perhaps the springs could be adjusted to make them a little lighter if this was possible? . There is a Lobby Bar with seating and tables in the corner outside the front entrance. Plus, a small courtyard to the rear of the hotel with a few tables and chair. This is a nice feature to enjoy a drink or a light meal al fresco! We arrived quite late and the restaurant had stopped serving, but they offered us some bar food which arrived soon afterwards! Staff were always friendly and accommodating and as you can see, if I brought something to their attention it was dealt with quickly.. This is a fabulous hotel and I would definitely stay again when I return to Dusseldorf.

Great hotel, nice and comfertable rooms, great location, very interesting outside of hotel - harbour area. Great staff very attantive and willing to help. Don't miss this hotel if you go to Dusseldorf

Nice hotel on good location of Media Harbour. Only 15 minutes by foot to the Alt Stad. Spacious business room with comfortable bed and large bathroom with great rainshower. Good breakfast as you may expect from the Radisson chain. Possibility to park your car underneath the hotel! Staff are friendly and helpfull.

Two days in Dusseldorf after a family wedding. A stop over before returning home to Australia.It was a long weekend but this hotel was great for the open bars and restaurants in the Altstadt. A lovely location for getting to the river. A clean tidy and excellent hotel and stay. Thank you

The hotel is located across river Rhine and about 25 minutes drive & Taxi ride from Airport to Hotel can cost around Euro 30 depending upon the time of the day/night. It is located about 2 kms from to Altstadt (the Old Town) or Königsallee (main shopping district) or about 9 kms from Messe Duesseldorf Arena for which Taxi’s charge about Euro 21 to 25 one way. It is not located on any U-Bahn (local train) line connecting to Hauptbahnhof (central train station) or any train # U78 & U79 lines for travel to Messe Duesseldorf Arena, hence is not at all convenient for travelling on public transport. Hotel location is perfect for anyone who wants to be nearer Old Town, Main Business Districts but not very convenient for someone planning to attend any exhibition at Messe Duesseldorf Arena daily that too on public transport. Staff in its restaurant is very mechanical with typical dry & half hearted smiles one experiences in this part of the world & mostly expressionless faces providing just satisfying service. Clear exceptions exist in the front office with great smiling faces & ready to always help attitude. The front facing rooms like mine room # 518 had view of the buildings around the area with open able window for fresh air. The air conditioning stops if window is open. My Business Class room had twin beds joined to form a king size but very comfortable bed. The lighting in the room was just about OK. It was a decent medium size room having modern elegant décor and was equipped with all required amenities and very comfortable. It had minibar, loaded refrigerator, flat TV, Tea/Coffee maker, safe, two comfortable slim lounge chairs, working table/chair, iron/board etc. with no designated stand for keeping luggage. It didn’t have any bedside clock. It had complementary mineral water bottle (sparkling water only) and one bottle per day, a very appreciable rare practice/gesture that too from a European hotel which is really an exception. It had few electric points for charging all at one location near the worktable only. None of the electrical points are located on bedside tables (hence very in-convenient) and one in the bathroom door hence in sufficient. I must mention that, Surprisingly the air conditioning in the room is possibly one of best I ever experienced in any German hotel in my past 3+ decades of travelling in Germany. This was tested to it best since during my stay Duesseldorf experienced a week of very hot conditions for which 99% of hotels in Germany are not equipment to handle, as experienced by me multiple times with multiple various hotels in past. In any other German Hotel I would have been forced to spend sleepless nights due to non-availability of even pedestal fans. The attached bathroom was quite sufficient in its size with shower area having a powerful Rain Shower & just about decent Hand shower water pressure, modern décor and with all required typically Radisson Blu basic toiletries available in it. The complementary Wi-Fi (for 3 devices to be used simultaneously per room) worked well at high speed and left nothing to complain. Breakfast buffet is priced at Euro 25 extra/person and we paid Euro 18/person/day since we opted for breakfast whole week (Monday to Friday). Breakfast buffet was the typical breakfast available across most hotels in Germany of similar category. It had the same choices of Fruits, Juices, Breads, scrambled eggs, bacon, Muffins, Cereals, Yogurt & coffee etc. each day. Most of the staff were extremely mechanical with zero smiling faces. In my past 17+ years of frequent travel to Duesseldorf during which I have experienced multiple hotels in the city center & elsewhere around the city, I conclude that at least for attending exhibitions at Messe Arena the Hotels around this area are not the most convenient location and given the exorbitant charges what one has to pay for taxi’s from this location due to distance – its quite a expensive preposition. Having said this - The hotels based around city center are priced almost similar or higher are no way comparable to any Radisson whatsoever for overall level of its standard or comfort or ambience etc. except the location possibly. I would stay in this hotel again without any hesitation only if my work requires me to be near Duesseldorf city center, but not for any work at Messe Duesseldorf Arena. All in all a no brainer as it’s a very good hotel situated in a new locality of Duesseldorf with just about decent service.

Clean hotel, room was a little small, but typical for a central city location. The staff were excellent, very welcoming, internet access was easy, reliable and fast. An enormous breakfast the next day with a chef to cook fresh eggs to order was very welcome. I will be staying here again.

The location is peaceful, and easily accessible. I was able to walk to many sights, and restaurants in the neighborhood. The hotel is clean, and the staff was so accommodating, and warm. Don't miss enjoying a cup of coffee in the front patio!

Has nice location if you want to stay in this area of Dusseldorf. A international modern hotel with a design touch but nothing special. Room has nice layout and size. Friendly and helpful service team. Room rate was ok too.

In the past I have stayed many times in this hotel, but recently I was again in Düsseldorf for business. This hotel is located between many nice restaurants, has nice and clean rooms (this time with a new and huge TV screen), offers parking in the basement and a very good breakfast. And above all: very friendly staff!

Hammer Strasse 23 - Medienhafen Duesseldorf NW

Hotel highlights

  • Walking distance to Neuer Zollhof and Rhine Tower
  • Free WiFi in public areas
  • Onsite dining
  • Fitness center

Located in Unterbilk, Radisson Blu Media Harbour Hotel, Düsseldorf is within a 5-minute walk of popular attractions such as Harbor Bridge and Gehry Buildings. This 135-room, 4-star hotel has a restaurant along with conveniences like a fitness center and a 24-hour business center. Centrally located in Duesseldorf, the hotel is also a short walk from Neuer Zollhof and Rhine Tower.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 10:30 AM.


Rooms

Radisson Blu Media Harbour Hotel, Düsseldorf's 135 rooms are air-conditioned and provide minibars, coffee makers, and free bottled water. Flat-screen TVs come with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include safes and desks.


Property features

Radisson Blu Media Harbour Hotel, Düsseldorf offers a fitness center, a sauna, and free WiFi in public areas. Self parking is offered for EUR 23.00 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 2 meeting rooms, a 24-hour business center, and express check-out.

Room options

Premium Room

King 1 | Sleeps 3

Premium Suite, 1 Bedroom

King 1 | Sleeps 3

Superior Room

King 1 | Sleeps 3

Premium Room, View

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

88.0% of guests recommend this hotel

Total of 731 reviews