Monopol Hotel3.0 out of 5.0
Recent guest reviews
Not great/not horrible, but the free breakfast made up for everything. We had a very small double room facing away from the street. It was quiet, and the bed was actually pretty comfortable. Don't look at the carpet though, it's horribly stained up. The decor isn't great either. However, the bed and bath were clean and the front desk was courteous. Easily walkable to the train station and old town. A cheap stay with free food in the morning, a budget travelers dream.
We were there for a weekend and had a wonderful stay. Hotel ist small Blut clean and has a very good location to the old Part of town and shopping district Staff was friendly and helpful Can really recommend this hotel for a trip to Dusseldorf
The hotel is cheap and nicely decorated, with quite decent breakfast. However, the room doesn't look very clean: the carpet was full of stains; moreover, sound insulation is very poor. I could crearly hear the neighboring guests speaking. It's ok for short stays.
Despite the no smoking signs, the hotel reeks of nicotine. 5 small lights in the room, but only the two near the door working, so no switching the lights off from the bed. Walls paper thin, could here every word spoken next door. No a/c ( or not working) so had to open the window despite all night noise from a very busy road. Decor weird, shabby and unclean, ensuite smelled of mould. Breakfast was okay. We paid £123 for a double and a single. Honestly, anywhere else would be better.
I'd booked the Monopol for an in-expensive overnight stay close to the Hauptbanhof - I didn't need luxuries but only a clean hotel, a good night's sleep and a decent breakfast. My single room plus breakfast cost me Euros 50. I was apprehensive after reading some of the recent reviews but they mostly couldn't have been farther from the truth (based on my experience). I arrived at 11:30am hoping to drop my bags. The receptionist was very friendly and said "no problem" - you can have your room right away (No.101). The reception area is small but does have some bright "arty" furniture that caught my eye. My bedroom was rather on the small side but had a comfortable bed, a very small shower room, toilet and basin (had to stick my rear end out of the door to wash my face in the basin and have a shave!) - but all clean and tidy with a few bits of soap and hair/body shampoo - not the greatest of towels but okay. The wardrobe in the room had a safe, plenty of space (shelves and hanging space) but did have the most odd-shaped "arty" door (triangular with little mirrors). Apart from that the cat might have banged its head a few times if I'd swung the proverbial! Still I had an excellent, undisturbed sleep (although when awake, I was aware of noises from other rooms - so I don't think the sound-proofing is the best it could be). Breakfast was great - lots of choice - taken in a very colourful "arty" dining room looking across the road at the "Savoy Hotel" ..... by Best Western! At Euros 50 I'd stay here again for the location and simplicity.
In town for a trade show and left it a bit late to book our accommodation. So the Hotel Monopol was our only option at over 200 Euro a night. They need to close the doors on this place for a month or two and get the builders in to renovate. It's tired, dated and the carpets are filthy. If the owners would invest in the place they would have a very good hotel as its in a decent location which is just a short walk to most of the sites in town. If you can find somewhere else to stay when in Düsseldorf then do.
The Monopol is a very small hotel located between the main station and the centre of town (convenient for both). As others have commentated the hotel is a bit worn and tired but the rooms are reasonably sized, the beds comfortable, the staff helpful, and the housekeeping good. The bathroom was small but acceptable and the shower (no bath) good. The "art-work" was interesting. Breakfast was included in the price and was the normal hot and cold buffet. It was certainly more than adequate. No rye sunflower rolls though :-( . There was no tea/coffee facilities in the room but free drinks could be made at reception and taken to your room. All-in-all good value for money and there are no real problems. Would I stay there again? Yes.
I can't go on enough about how terrible this hotel is. I had the most horrific stay there in the dirtiest, outdated and foul smelling room. Opening windows didn't eradicate the smell, neither did sleeping with my head at the foot of the bed to make the bed less uncomfortable. The place looks like it hasn't been updated since the 1980's, including a proper cleaning. The mold and black hairs in the shower were enough to make my skin crawl. The whole place had a smell of mildew (with my room stinking of cigarette smoke too) and kitchen. The dining room was in serious need of ventilation and food was practically inedible. I struggle to find anything positive about the place and shiver when I think back to staying there. The staff were completely unwilling to address our concerns and even had the nerve to say they had no interest to hear from us. For the price we paid, the hotel manager should be ashamed. I wouldn't let my worst enemy stay there, it was that bad.
Generally the hotel has seen much better days and is worn out. The rooms have a horrible musty smell, the mattresses rutted by use and the whole experience unpleasant. Breakfast is very poor, not just the buffet but also the set up and the breakfast room. The quality of the hotel lies below the basic level that i consider acceptable, unpleasant. Compounded by the fact that we paid over 400 euros per night to stay here in advance (during a trade show.
Having checked out of the hotel and paid the final invoice and I was given a copy of. Two days later they take another £185 out my account. When called to query it was told it was for lost key which was actually handed into them. I requested that the check the CCTV. SEVEN emails later and still no response. Disgusting behaviour
Reviews from Trip Advisor
63% of guests recommend this hotelTotal of 207 reviews