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Mercure Hotel Düsseldorf - Ratingen

3.5 out of 5.0

Recent guest reviews

I stayed at the hotel one night on a business trip. I arrived at Dusseldorf Airport and chose the hotel because it was outside the city centre but good access for where I wanted to go the next day. The hotel is modern but does not feel sterile. The reception was efficient and speedy. The bed was comfortable and room temperature was neither too hot or cold. The hotel was in a quiet spot and I was not woken by other guests.

It's just a normal ***hotel, parking place is good and enough places, the hotel is not so good sound proof, the breakfast is really good, comperable to a ****hotel. Just an avarage hotel not a hotel that your really would like to promote and recommend, but in general its ok.

I took a shower and the water was luke warm.... my pillow had a blood stain and then the staff to checkin and out were very very rude... One lady even raised her voice to me because I asked her to double check my company VAT was on the invoice. I thought it was just bad luck and the girl was having a bad day.. but then when I checked out the same thing super rude, big attitude and just not nice.... I have to say the restaurant staff were very nice and the food was not pretty good.

The room was without air conditioning and mini bar. I had to open the window to sleep because the wheater was very hot!! Wifi was not good and you needed minutes to open a hompage. The location was good.

Located half was between Dusseldorf and Essen. Easy access to Autobahn. Green surroundings perfect for an evening walk. Comfortable rooms, decent size. Friendly front desk, in specific. You can enjoy a good game of football screening over beer. Mcdonald's across the street to add to your calories and two Gyms also across the road to burn it out - free for hotel guests. Downside: Not many options for dinner outside the hotel in walking distance. But if you have a car, many nice joints in 5 Km radius.

Very courteous, professional staff throughout all departments. Especially the front desk as well as the breakfast personal was great. Complementary access to two gyms across the street - priceless! Very nice offerings at the breakfast buffet.

Hotel: The hotel has a good location next to the highway and close to the airport. It looks nice and has free parking next to it. The free wifi is also good. Price: Low price for what you get if you look around a bit. It feels like avarage until you check the prices close to the airport. Room: The room is big enough, it feels a bit outdated to be honest. The most important part is that it has a good bed and a nice desk for doing some work. bathroom: The bathroom is good with a nice shower in it. It also has a heat lamp which is nice. Services: Didn't use any to be honest since i arived late and left early. neighborhood: It's close to the airport (15 min), close to Essen (15 min) and next to the highway. Overall a good location to stay. Parking: I Parked in front of the hotel at the last spot and it's free. It feels a bit like if it's crowded that the parkingspace will be full. NOTE: Do not park at the McDonalds location since they have a tow away policy. Overall: Would recommend this location when flying thru disseldorf. A good hotel, with a good bed and a MC Donalds in front.

Nice room, friendly people. Breakfast way to expensive by bad service. During breakfast time just 2 friendly ladies running around but couldn't handle all tables. Ending up in tables packed with dishes etc. Good location, easy to find.

Clean hotel, just as we expected. No unpleasant surprises. Perfect hotel for a visit to Movie Park WB. There is a McDonald's across the street. Free parking. Good Wifi. We went there with the family. There's plenty of space for the kids to run around.

We stayed here overnight before an early flight to Vienna. The room was ok - Tv did not work though (reported to staff) and the heating was a little temperamental. We had dinner before arriving so just had a nightcap before turning in. It seemed as if half the flies in North Rhine Westphalia were in the bar too - rather an umpleasant experience. It is some way from the airport and they charge 4€ for 24 hours - we were there for six so it seemed rather unnecessary....would not stay again.

An der Pont 50 Ratingen NW

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • 24-hour business center

Mercure Hotel Düsseldorf - Ratingen is located within a 15-minute drive of LVR-Industriemuseum Ratingen and Hosel Golfclub. This 3.5-star hotel welcomes guests with 118 rooms and conveniences like free in-room WiFi, free self parking, and a 24-hour business center. It's near the airport and also within a 30-minute drive of Museum Kunstpalast and Duesseldorf City Hall.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in international cuisine. Satisfy your hunger from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

Mercure Hotel Düsseldorf - Ratingen's 118 soundproofed rooms provide coffee makers, phones, and desks. 26-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries.


Property features

Guests of Mercure Hotel Düsseldorf - Ratingen enjoy access to free WiFi in public areas, 7 meeting rooms, and conference space. You can take advantage of free parking, along with a shuttle from the hotel to the airport (available on request) for EUR 19.00 per vehicle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a 24-hour business center, a computer station, and a library.

Room options

Standard Room, 2 Twin Beds

Twin 2 | Sleeps 3

Privilege, Room, 2 Twin Beds

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

63% of guests recommend this hotel

Total of 260 reviews