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Mercure Hotel Düsseldorf Neuss

4.0 out of 5.0

Recent guest reviews

The Hotel was ok. The location was quiet. The personnel was friendly. The rooms were a good size, the bathroom was clean and beautiful. The beds were great. Please get better pillows for the beds. Please organise your TV with Dutch RTL. A little more parking space would be nice in front of the Hotel. At approximately 75 meters before the entrance of the Hotel cars were parked at a wet sandy bit beside the road. This sandy bit could be improved by asphalt or street stones.

Had a quiet night, bed was good, pillow too soft. Parking-rate was good for 3,00 euro. At checking out we were 'charged' for breakfast we did not had, but that was kindly set straight. (first asking would be the nicer way) Also only 1 pack of coffee and no teaspoons in the room. But as I think that is not a big issue still 5-stars.

The rooms need an update. The lighting, the bed, the flooring, pillows are all old and outdated. Some are dirty. There is no air conditioning, so the window had to be open most of the night. Very dark room.

Rooms are very clean and smells nice. Not that fancy, but generally feels comfortable. Room is big enough with two tables. Bathroom could be bigger, but is ok. Restaurant is pretty decent. Very nice dinner and spacey

Average in all respects. Location ok though not optimal. Equipment correct without any outstanding feature. Expensive extras (the bottle of water in the room should be free, not charged 4 euros, and the parking space should also be included, especially considering the fact that the hotel is not at all located in a city centre. Kind and helpful personnel.

Hopefully the above sums up my feelings about this dreary hotel located miles from anywhere. Having recently stayed in the excellent Mercure Wiesbaden I was hoping for something similar. But it wasn't to be. Dull room with spartan, cramped accommodation (e,g,. one has to walk sideways down one side of the bed it's so close to the bathroom wall). Gets the two stars for the politeness of the staff and as the quality of the food was good. Other than that, little to recommend.

Great hotel to stay. Clean and tidy. Bed was very comfy Great shower. Friendly and helpful staff. Very good value for money. Easy to check in and also check out. Parking was convenient, and plenty of spaces.

Carpets in hotel needs to be replaced and some places floor instead of carpet. Its smelly. The glass doors to go to the rooms are very tight to handle. Stricter rules to swim in the swimming pool. One day a moslima swim with all her clothes on. Not very hygienic !!! Never croissants at the breakfast.

Arrived for one night.Room clean and large. Breakfast verry good.Consisting of various bread,,meat-products ,eggs baked bacon,tea milk,coffee, lemon. fruits and honey. Yes,i can say this is a place to be.

Rooms were good but hallways were old and you needed force to open hallway doors. No shower curtains so all the water fell on the floor when washing. Pool is too cold for anyone. Walls were dirty and so on.

Am Goldberg - Am Derikumer Hof 1 Neuss NW

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • Fitness center

Mercure Hotel Düsseldorf Neuss is located within a few miles (5 km) of Uedesheimer Rheinbogen and St. Quirinus Neuss. This 4-star hotel welcomes guests with 115 rooms and conveniences like an outdoor pool, free in-room WiFi, and a fitness center. Freizeitpark Ulenbergstrasse is also nearby.


Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a buffet breakfast is available for a fee.


Mercure Hotel Düsseldorf Neuss's 115 rooms provide safes, phones, and desks. Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries.

Property features

Guests staying at Mercure Hotel Düsseldorf Neuss enjoy an outdoor pool, a fitness center, and free WiFi in public areas. There's free offsite parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include 6 meeting rooms, conference space, and a business center.

Room options

Standard Room

Twin 1 | Twin 2 | Sleeps 4

Superior Room, Multiple Beds

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

52% of guests recommend this hotel

Total of 648 reviews