Featured Image
1/42 Featured Image Featured image 1 of 42

Located in Bilk within a short walk of Rhine Tower, Mercure Hotel Düsseldorf Hafen is within a mile (2 km) of other popular sights such as Neuer Zollhof. This 160-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi. It's in central Duesseldorf and also close to Duesseldorf City Hall and Museum Kunstpalast.


This hotel serves as home to a bar, along with a brasserie that specializes in international cuisine. Savor a meal from the comfort of your room with room service. Start each morning with breakfast, served for a fee from 6:30 AM to 10:30 AM.


All of Mercure Hotel Düsseldorf Hafen's 160 individually furnished rooms provide refrigerators, coffee makers, and safes. 26-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Phones, ironing boards, and desks are also available.

Property features

Mercure Hotel Düsseldorf Hafen features free WiFi in public areas, 3 meeting rooms, and conference space. Self parking is offered for EUR 14 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and a computer station.


  • Walking distance to Rhine Tower
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Business center

Mercure Hotel Düsseldorf Hafen

Volmerswerther Str. 35 Duesseldorf NW 40221

Hotel Amenities

Hotel Amenities

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

A computer station is located on site and high-speed wired and wireless Internet access is complimentary. Event facilities measuring 2691 square feet (250 square meters) include conference space. This business-friendly hotel also offers tour/ticket assistance, multilingual staff, and a garden. Parking is available onsite for a surcharge. The property may provide extended parking privileges to guests after check-out (surcharge).

Mercure Hotel Düsseldorf Hafen is a smoke-free property.

  • 24-hour front desk 
  • Restaurant 
  • Bar/lounge 
  • Conference space 
  • Total number of rooms - 160 
  • Safe-deposit box at front desk 
  • Multilingual staff 
  • Number of floors - 4 
  • Dry cleaning/laundry service 
  • Breakfast available (surcharge) 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Concierge services 
  • Express check-out 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Computer station 
  • Luggage storage 
  • Elevator/lift 
  • Tours/ticket assistance 
  • Business center 
  • Laundry facilities 
  • Meeting rooms 3 
  • Garden 
  • Snack bar/deli 
  • Conference space size (meters) - 250 
  • Number of meeting rooms - 3 
  • Year Built 1993 
  • Conference space size (feet) - 2691 
  • Self parking (surcharge) 
  • Smoke-free property 
  • Number of buildings/towers - 3 
  • Free use of nearby fitness center 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Snack bar/deli  
  • Laundry facilities  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet


Self parking (surcharge)

Room Amenities

Mercure Hotel Düsseldorf Hafen offers 160 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. 26-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Duesseldorf hotel provides complimentary wired and wireless high-speed Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Free cribs/infant beds 
  • Room service (limited hours) 
  • Premium TV channels 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Coffee/tea maker 
  • Pay movies 
  • Hair dryer 
  • Iron/ironing board 
  • In-room safe 
  • Satellite TV service 
  • Rollaway/extra beds available 
  • Premium bedding 
  • Hypo-allergenic bedding available 
  • Refrigerator 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Shower only 
  • Pillow menu 
  • Desk 
  • Blackout drapes/curtains 
  • LCD TV 
  • Individually furnished 

Where to Eat

Breakfast is available for a surcharge and served each morning between 6:30 AM and 10:30 AM.

Brasserie La Vie - This brasserie specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Onsite venue #2 - This bar serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Free bicycles nearby 
  • Segway rental/tour nearby 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies


Check-in time starts at 3 PM

Minimum check-in age is 18


Check-out time is noon

Payment types


  • Pets allowed for an extra charge of EUR 12 per pet, per night (maximum EUR 12 per stay)
  • 1 per room

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: EUR 17 per person (approximately)
  • Self parking fee: EUR 14 per day
  • Pet fee: EUR 12 per pet, per night (maximum EUR 12 per stay)
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Düsseldorf Hafen
  • Düsseldorf Mercure Hotel Hafen
  • Hafen Düsseldorf
  • Mercure Düsseldorf Hafen
  • Mercure Düsseldorf Hafen Duesseldorf
  • Mercure Hotel Düsseldorf Hafen Duesseldorf
  • Mercure Hotel Düsseldorf Hafen
  • Mercure Hotel Hafen
  • Mercure Hotel Hafen Düsseldorf

We should mention

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Sorry, we seem to have had an issue loading our review content. Try again?