Hotel Nikko Düsseldorf5.0 out of 5.0
Recent guest reviews
You better stay somewhere else. - reception mostly not friendly (with a few exceptions). they cancelled my booking for no reason and when I argued they were not helpful at all. it took them hours to realize I was right and they had messed up. - rooms are very old school - no air conditioning (only fan stilled aircon) - free internet VERY VERY bad (or you can pay 9,9€/day for a better internet - seriously in 2017 charging for internet??) -spa costs 15€/day (you better buy a week pass at Holmes Place which is better and even cheaper) - tv in the room is very very small (even motel 1 has bigger tvs - if you are not offering good internet at least be nice and have a decent tv) locations is great, but I am definitely not staying here again. .
The hotel is located in a very nice location. It is in the Japanese street if the city. Staff very nice and helpful. However their wifi sucks. It did not work on both of my devices. That was my issue with the hotel. Breakfast was fantastic, spread was very nice.
The hotel is well suited near the city Centre with nice walking distance. The 40m size room is good for two adults two kids with extra bed, however room service is very bad, I don't know how my kids managed to eat the pizza/pasta on two days in raw, I thought the pasta might do as dinner, a big portion with the ugliest test ever!! Towels looks like mobbing pieces and the minute it touch the water upon drying it certainly smells that mobbing smell!!! Take your brand new towel before thinking of a shower over there. My kid fell off bed and when I asked the hotel to provide me with ice to cool under his eye, I was informed I have to come down to collect the ice or pay 2.5Euros if I wanted it up, another lady from room service and upon bringing the food helped me by rushing for first aid! I couldn't believe that at this hotel I was requested to leave my kids and go to collect first aid items otherwise their help offered was to charge me, I don't care about 2.5Euros for ice, yet I never faced a rude situation like that. I was so disappointed as I expected something far better than what I got. On the other side, the hotel is located within Asian community, you will feel Asia surrounding you with of course no offense, however if you are a first time visitor to DUS then I won't recommend this location.
We often stay in the Nikko when we visit Dusseldorf as its a good standard hotel in a central location. On this occasion the hotel met our expectations. A clean room with a friendly welcome on reception, we had no issues during our stay. In room kettle and fridge were provided and the Wi-Fi worked perfectly. There seems to be some work going on to the exterior but this caused no problems either. Would stay again.
Hotel is full of arab people and they eat at room , everywhere is smelling food. Rooms are old and noisy but location is good, generally hotel atmosphere is cold and not much friendly people around you and decoration is also coldy
Good price for Night , huge variety on breakfest buffet , unfriandly staff at the reception ,i have asked for airon 5 times And i did not received it 😏good location , hotel is situated In chines part of dusseldorf .
We stayed at the Nikko for 6 nights in July. The rooms were spacious, with good en-suite facilities, including a powerful shower. The staff in the hotel were extremely helpful and polite, and nothing was too much trouble. Despite being on the Immermannstrasse, the rooms were so well insulated that you could not hear the traffic. We slept soundly every night. The hotel is 5 mins walk from the main railway station, so provided you have wheeled luggage, a taxi is not necessary. In the other direction it takes only 10 mins to walk to the Aldstate, the old town. We thoroughly enjoyed our stay in this hotel, the bed being one of the most comfortable we've ever had in a hotel.
We were there for the Dusseldorf Boat Show. We have spent 10 days in the hotel. The hotel has ideal location to access the public transport. The "Uban" is very close to the hotel. The hotel has fitness and wellness facilities. These facilities are not the best but better than nothing. The room is good and the breakfast was more than enough. It is in the JAPANESE district. There are some good Japanese restaurants as well close to the hotel.
For our first time together in Dusseldorf, me and my wife decided to book a 5stars Hotel and booked Nikko Hotel on Hotels.com, well it is far from being a 5 stars accommodation. Very big, and quite big room, not exactly clean and without the facilities of an Hotel with five stars. We were supposed to stay 2 nights, but decided to check out one night earlier. If you are looking for Luxury Hotel, that is NOT the place to be.
When i saw the pictures, i thought that this hotel is a good hotel and good sized room but i found the opposite. the location of the hotel is good , it is near the Königsallee street. The breakfast was plenty and delicious.
- Close to Duesseldorf City Hall and Museum Kunstpalast
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
Located in Stadtmitte, Hotel Nikko Düsseldorf is within a mile (2 km) of popular sights such as Duesseldorf City Hall and Museum Kunstpalast. This 5-star hotel welcomes guests with 386 rooms and conveniences like a full-service spa, an indoor pool, and free in-room WiFi. It's in central Duesseldorf and also close to Rhine Tower and Neuer Zollhof.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.
Hotel Nikko Düsseldorf's 386 rooms are recently renovated and provide refrigerators, phones, and desks. Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and designer toiletries.
Hotel Nikko Düsseldorf features a full-service spa, an indoor pool, and a fitness center. If you drive, self parking is EUR 25.00 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and 8 meeting rooms.
Reviews from Trip Advisor
59% of guests recommend this hotelTotal of 1279 reviews