Hotel Nikko Düsseldorf5.0 out of 5.0
Recent guest reviews
We had stayed at this hotel a couple of times before; last approximately 3 years ago. Still has the usual amenities of four star hotel but some renovation / refurbishment might be warranted. Especially the furniture shows some wear and tear (see fotos). Our room however, was spacious and comfortable with two almost queen size beds, a comfortable chair and a functional desk with am office chair. The room was equipped with a coffee maker (individual cups ). The bathroom was large and neat. This time we skipped breakfast but noticed in passing that the buffet seems to be as good as ever.
Checked in Friday the 3rd. The room never got warmer than 18.5 C. So called the reception and have just been told that the heating is central and that ‘winter 18.5 Celcius is standart.’ Told us they will send an ‘extra heater’ up. Has been more than half an hour and still no extra heat. Same thing applies to water temperature. Water is not hot lyke warm. Not happy with the service and reply provided by the staff.
Hotel is convenient to access ; from airport took around 10min by Taxi (Euro$25). Metro station is just 5-10min walk . Surrounding many Asian restaurants ; walking distance to the old town (full of Bars & Restaurant). Just take note U need to bring yr own toiletries such as toothpaste ,toothbrush,comb etc. (u can also buy it from the lobby). Room is nice & well kept . BF is marvelous ; l love the yogurt .
The location of the hotel is brilliant for those, who are ready to use public transport. You can easily walk from central station (20min from airport to CS), to the downtown or underground metro. There are plenty of pubs, bars, cafes around the hotel. The staff of the hotel is very friendly, check-in/out very easy and fast. The equipment of the hotel is older aged, bathroom is smaller ... and becase there were probably some fair trade it the city (but I am not sure), the hotel was TERRIBLE overpriced ..... so for such money (450EURúnight without breakfest) I would expect different quality.
Our trip was built around the Nagaya retaurant and this hotel is very close to the restaurant. We booked a few weeks ago through Expedia , only to find the last minute hotel web rates a lot cheaper which was a small downer. Our room 213 was facing the main road and tram lines. Even with the windows closed the road and tram were noisy. So if you decide to stay here you may want to request a quieter room not facing the main road. The AC is the room failed to cool the room , so we were left with the choice, open the window to cool the room and put up with the extra street noise or sleep in a too hot room. The only other problem was the state and quality of the bathroom towels. They all needed binning or said another way were washed once too often. The highlight of the hotel is their breakfast and the staff in the breakfast room. The two women who made contact with us were outstanding, friendly , helpful and went out of their way to make the whole breakfast experience very positive. At €28 each the cost was high, they offered alot and included some Japanese food along with a strong range of western European products. We were travelling with our car and needed overnight parking. We found a park house called Parkhaus Bendemannstrasse , this overnight parking costs at €5,00 must go down in history as the cheapest very safe parking house worldwide.
Newer hotel, very modern. Entering the lobby I noticed this is definitely a hotel preferred by Japanese families and business people. The front desk staff was very friendly and helpful. One thing I always look for is acknowledgment in the form of eye contact, a nod, or verbal “be right with you.” Later in the evening I noticed the same friendly service at the bar when asked for some dishes to take to my room. I was on the second floor, toward the back of the hotel. Daytime noise from outside could be a problem for someone needing to sleep during the day. The room was much larger than most European hotels, reminded me more of the size you would likely find in a nice Vegas hotel. There was a couch and coffee table in addition to the stuffed chair, desk, desk chair, and bed. If you prefer bathing as opposed to taking a shower, you may have to ask for a room with a tub; mine had a shower only, with good pressure and temperature control. There are plenty of restaurants and food establishments within walking distance. I like to grocery shop so I located a Rewe grocery store approximately .3 mi. from the hotel, about a block from the Stresemann Platz. I noticed the closer I got to that area, the more middle eastern influence; restaurants and bars, one where there were several customers sitting outside smoking Hookah pipes. The Asian population in the area clearly enjoy patronizing the establishments in this area. I only had a couple of days in the Nikko, so I did not explore too much of the area. I definitely look forward to my next Stay there.
The worst hotel I’ve ever been ! 700 € was stolen from my room by stuff!!!!!! I called police. So bad cleaning, hair of previous guests is everywhere!!! Highly no recommend!!!! Zero points. Keep your money and safety
Stayed here for 5 night for the exhibition. Room is small, the wifi is so slow, nothing special. One night, the fire alarm ring and everyone have to evacuated in middle of the night but they don't even tell what was going on. The breakfast was also so so.
Stayed here for several nights while attending a business event. Service was pleasant at check in and check out. Staff were always helpful. We had the breakfast buffet every morning and the selections were very good ranging from standard German fare to Japanese breakfast items along with English fry up style. The rooms are comfortable and pretty nice size. The AC system struggles with getting the temperature below about 73 f. If you're not used to Japanese style tubs and showers it might take some getting used to. They are designed to be sat in not really stood in. There are a lot of restaurant choices near by that are very good. Also, Altstadt is within easy walking distance as well as the river walk along the Reine.
Stayed here for 1 night and the service was ok but not that great. Check in / check out was standard without asking if everything went ok. We booked a business hotelroom (8th floor) and spa was included. Spa was wel organized, nice view at swimming pool overlooking the city. Haven't taken breakfast (€ 28 / pp)... but took some breakfast close to the hotel. Would come back yes, but would look for hotels closer to the Altstadt (Altstadt => hotel is 15 minutes walk)
- Close to Duesseldorf City Hall and Museum Kunstpalast
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
Located in Stadtmitte, Hotel Nikko Düsseldorf is within a mile (2 km) of popular sights such as Duesseldorf City Hall and Museum Kunstpalast. This 5-star hotel welcomes guests with 386 rooms and conveniences like a full-service spa, an indoor pool, and free in-room WiFi. It's in central Duesseldorf and also close to Rhine Tower and Neuer Zollhof.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.
Hotel Nikko Düsseldorf's 386 rooms are recently renovated and provide refrigerators, coffee makers, and safes. Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and designer toiletries. Phones and desks are also standard.
Hotel Nikko Düsseldorf features a full-service spa, an indoor pool, and a fitness center. If you drive, self parking is EUR 25.00 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and 8 meeting rooms.
Reviews from Trip Advisor
59% of guests recommend this hotelTotal of 1320 reviews