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Holiday Inn Düsseldorf Airport Ratingen

4.0 out of 5.0

Recent guest reviews

very nice hotel for the money, close to airport. Friendly stuff and convenient bus shuttle Recommended for overnight connection to US

Staff is very nice. But this hotel is just the worst. Needs some money spent on it. HVAC systems are very old an in operative in some cases.

Good clean rooms, good breakfast and very helpful staff. If it wasn't priced so high, it would be a perfect place. Also great underground parking.

A very good place to stay with free shuttle service to and from the Airport. Didn't like paying for the internet service but everything else was great!

Clean roomy comfortable hotel perfect for families Delicious buffet for bee fast Happy faces to serve u

Grate service,grate shuttle service nice room good breakfast.

It's as if the shuttle Airport/Hotel was purposely hidden - we couldn't find it and took a taxi. The hotel clerk says it's hard to find. We booked a double - the room was equipped with a blanket and bath towels etc for a single but it was so late and we so tired that we just took it. Shuttle bus Htl/Apt was available. We were unhappy with overall experience.

Expensive parking, not enough parking - have to park in a grass lot a long ways from the hotel and walk on a muddy goat path back to the hotel, can only go in and out the front door making the walk llllloooonnnngggg. Internet is outrageously expensive - often a no-charge ammenity. Airport shuttle frequency is a joke. Might as well not have it.

excellent for my husband and son; free shuttle and breakfast; pool nice and room comfortable

Staff is great, nice facility, but parking could be a big problem: numerous concrete blocks in middle of parking lot. Blocks are very short, less than meter tall, so you can barely see them when driving in dark or when backing up. There are also random concrete flower pots in lot. Parking gets so packed that cars are parked down middle of lot. It took me 5 minutes to back out of parking spot with someone's help to tell me when I was about to hit something. The night before, I hit one of the blocks, big scratch and slight dent, am amazed my rental car drop-off guy didn't comment about it.

We need it a good hotel, for our last night near the airport, good location, but they charge everything parking, internet BE careful what room U are assigned, and the SIZE of your lugage, the second floor doesnt have elevator, we have to carry our lugage for about 10 steps up. Breakfast really expensive 18 euros / person, we had a car so we went near by to get breakfast.

I had an early flight out of Dusseldorf so I chose this hotel because of the free airport shuttle. The shuttle is in a weird place outside Terminal C but I called the hotel and they gave me directions. There's also a grocery store in that terminal so I stocked up on food and drink because I knew there was nothing good near the hotel. When you check in make sure you sign up for a shuttle time slot the next day. The room was comfortable and clean. Overall, perfect place to crash after long travels on my way home.

Hotel, room, and amenities were fine; night desk clerk, excellent; disappointed by the charge for the Internet.

Went to trade show at Dusseldorf Messe. No reasonable access to public transit was inconvenient. Internet access was very expensive.

the staff was very friendly and since we arrived without our luggage, they were accommodating in giving us what we needed. Also we liked the shuttle service to and from the hotel to the airport.

Flawless service with the complementary shuttle. Very clean, comfortable and quiet room - close to nature and away from noisy highway. Beautiful grounds around hotel. Great place for rest. Receptionists - polite, expedient and helpful. I would use the service of the hotel without hesitation.

After an 11 hour parking lot on the highway, we were needless to say exhausted. We found that our rooms were upstairs,and my husband told her that we were to tired to walk up the stairs with all our luggage. She said that she had some rooms in the very back of the hotel(rooms 140 & 141),we did not know they were that far in the back. The cover on the bed was the size for one person,we requested an additional, and we had another one when we returned. Our biggest complaint was - we were told to order a shuttle to the airport 1 hour before we needed it. We did and at 7:10 AM no shuttle. My husband asked the front desk and she said the other person had left her nothing about us needing a shuttle. A shuttle had come at 10 to 7, but it was for someone else. We were sittling in the lobby and saw no shuttle drive up. The front desk person said she would call for a big taxiand theywould pay for it. We waited and waited. There was one cab already at the hotel, so we checked with him and a large taxi was ordered. Finally after waiting, the cab driver went to the front desk and told the clerk that no big taxi would come and he asked her to call another cab. The other cab came quickly. In total, 45 minutes or more had we waited and had to hurry to catch the flight. All of this could have avoided if the front desk had communicated with each other. The hotel was not worth the price we paid.

Broichhofstr. 3 Ratingen NW

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Indoor pool
  • Business center

Located within 2 miles (3 km) of ISS Dome, Holiday Inn Düsseldorf Airport Ratingen places you within a few miles (5 km) of LVR-Industriemuseum Ratingen. This 4-star hotel has 199 guestrooms and offers conveniences like a restaurant, an indoor pool, and free in-room WiFi. It's near the airport and also close to Palace Park Kalkum.


Dining

In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a pub. Savor a meal from the comfort of your room with room service. Start your day off with breakfast, available for a fee.


Rooms

The 199 rooms are air-conditioned and have an array of amenities, including refrigerators, minibars, and coffee makers. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with satellite channels and pay movies. Beds sport pillow menus and bathrooms offer hair dryers. Other standard amenities include phones and desks.


Property features

Guests staying at Holiday Inn Düsseldorf Airport Ratingen enjoy an indoor pool, a sauna, and free WiFi in public areas. If you drive, self parking is EUR 10 per night, or you can take advantage of the airport shuttle (available on request) for EUR 5.00 per person one-way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 7 meeting rooms, conference space, and a business center.

Room options

Executive Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Superior Room

Full 1 | Sleeps 2

Superior Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Room, Non Smoking

Full 1 | Sleeps 2

Guest reviews for Holiday Inn Düsseldorf Airport Ratingen

Everyone (2) Business (4) Couples (3) Family (4) Friends (1) Other (3)
5

very good hotel close to airport

BusinessTravelers

very nice hotel for the money, close to airport. Friendly stuff and convenient bus shuttle Recommended for overnight connection to US

By , from Sarasota Florida on Jun 26, 2017

3

this place needs a renovation in a big way.

Everyone

Staff is very nice. But this hotel is just the worst. Needs some money spent on it. HVAC systems are very old an in operative in some cases.

By on Dec 26, 2016

4

great hotel but priced a bit high.

Everyone

Good clean rooms, good breakfast and very helpful staff. If it wasn't priced so high, it would be a perfect place. Also great underground parking.

By , from Austin on Sep 30, 2016

Review comment responded on Oct 7, 2016

Dear Martin Thank you very much for your feedback. We are pleased to hear that you enjoyed your stay with us. All the best and kind regards Your Holiday Inn Düsseldorf Airport - Ratingen - Team

4

inexpensive for europe and good

GetawayWithFriends

A very good place to stay with free shuttle service to and from the Airport. Didn't like paying for the internet service but everything else was great!

By on Nov 10, 2014

4

fantastic convenient hotel for everyone

Families

Clean roomy comfortable hotel perfect for families Delicious buffet for bee fast Happy faces to serve u

By on Aug 26, 2014

4

fantastic for stay a nite close to airport

Singles

Grate service,grate shuttle service nice room good breakfast.

By on Aug 25, 2014

2

not satisfied

Couples

It's as if the shuttle Airport/Hotel was purposely hidden - we couldn't find it and took a taxi. The hotel clerk says it's hard to find. We booked a double - the room was equipped with a blanket and bath towels etc for a single but it was so late and we so tired that we just took it. Shuttle bus Htl/Apt was available. We were unhappy with overall experience.

By on Dec 17, 2013

1

unnecessarily uncomfortable

BusinessTravelers

Expensive parking, not enough parking - have to park in a grass lot a long ways from the hotel and walk on a muddy goat path back to the hotel, can only go in and out the front door making the walk llllloooonnnngggg. Internet is outrageously expensive - often a no-charge ammenity. Airport shuttle frequency is a joke. Might as well not have it.

By on Oct 6, 2013

5

family travel

Families

excellent for my husband and son; free shuttle and breakfast; pool nice and room comfortable

By on Aug 30, 2013

4

be careful of parking obstacles

Families

Staff is great, nice facility, but parking could be a big problem: numerous concrete blocks in middle of parking lot. Blocks are very short, less than meter tall, so you can barely see them when driving in dark or when backing up. There are also random concrete flower pots in lot. Parking gets so packed that cars are parked down middle of lot. It took me 5 minutes to back out of parking spot with someone's help to tell me when I was about to hit something. The night before, I hit one of the blocks, big scratch and slight dent, am amazed my rental car drop-off guy didn't comment about it.

By on Jul 14, 2013