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HK-Hotel Düsseldorf City

3.5 out of 5.0

Recent guest reviews

If your looking for a hotel to sleep in without any service standard then this is the place to stay. Both receptionist were everything but friendly. Cold and reserved would be the right term. As the rooms had been paid for by the company we did not have to pay anything. The receptionist did not bother asking if we had a good stay with them as it seemed to be under her to communicate in any way or form with us. The rooms were okay apart from the bathroom, when the room next door used the sink it started to bubble in my rooms sink. As mentioned in your looking for a one night stay and are not week in for any service standard and want to be greeted with a patronizing look then this is the place to stay.

Location: The hotel is located in a extremely calm place. It is almost far from the down town and very far from the airport. There are some train stations near the hotel. Building: Very old. All decorations are old-fashioned as well. They will give you a big key instead of an access card! Room and services: Rooms are clean. Daily make up is done. Nothing is available more than a bed. No tea pot, no safe box, .... If you need a cup of tea, you should go to the reception and order it, not for free. Meal: Only breakfast, average. Cost: Expensive. More than 300 Euro for some nights!

This review covers a few days at HK-Hotel Dusseldorf City (henceforth referred to simply as HK) before the big EuroShop show that brought me to Dusseldorf, a city I visit often. I generally break my reviews into the GREAT, GOOD, BAD, and UGLY but since there was nothing at either extreme, I'll just leave it at good and bad. I will also offer some bottom-line type comments and recommendations. Ready? Here goes . . . GOOD * Fruhstuck: The breakfast is a pay-to-play, so be ready for that but . . . I thought it was an okay buy. It had hot items and went a little beyond some of the breakfasts I've had that were included with the room in other hotels. And, there are not many options in the immediate area so I decided to buy the breakfast and was pleased with it. * Location / Convenience: the HK is well-located in Dusseldorf for either a business or tourist stay. It is minutes from the #701 street tram which provides easy access to the city's most visited sites (and even some of the less visited that I prefer). You must see my caution about the #701 tram below though to avoid confusion. * Staff / Service: In limited interactions, I found the staff here to be pleasant. The person at the desk allowed me to check-in a little early and the breakfast servers were very pleasant and always on standby to offer more coffee, etc. * Quiet: The HK is located in a quiet area (neighborhood, really) that is conducive to sleep. * WIFI: the in-house wifi is free and excellent. I left this hotel for another with a weak signal and really appreciated it even more. BAD * Location: while this location is convenient, be ready to have to have your fun and do your entertaining elsewhere because there are not many dining, drinking, etc. options nearby. Most of the visitors here seem to come for the university or hospital more so than for vacation or the fairgrounds. * Slipping / Fall Hazard: The bathroom, while nice, features a strange set-up when it comes to the shower / tub. First, the only divider between the shower and rest of the room is a partial glass divider, so A LOT of shower water will pool on the marble tiled floor regardless of how careful you are. Then, get ready for the highest tub ever. When standing in the shower, the TOP of the sink was about level with my KNEES. You really have to step up into and then down out of the tub to shower. And, you'll do so on the wet slick floor below. I am a spry, competitive athlete and even I kind of slipped and conked the inside of a knee when stepping from the tub to grab something on the sink while showering. I could only imagine an extremely overweight, and / or perhaps much older person trying to navigate this. They have probably had many wet, naked spills in these bathrooms! (which paints quite a mental image!). Anyway, be careful here. BOTTOM LINE / RECOMMENDATIONS * I have zero regrets about staying at the HK. But, while most of my trips to Dusseldorf are memorable, this hotel will not be part of the lasting memory. It is as convenient and efficient as it is ' vanilla'. It got the job done without being memorable. * The #701 Tram: it will serve you well but you have to know that you will have to use separate stops when coming and going. You exit the #701 at Am Steinberg BUT catch it from this hotel at Moorenstrasse. The line ends at Am Steinberg and begins at Moorenstasse. Both are close and convenient but you must use these different stops. Feel free to let me know if you have Q's.

We booked at short notice and delighted we did, underground parking , decent rooms , helpful and friendly staff, nice breakfast .A no brainer for the price . The location is fine as a quick taxi ride had us in the heart of the city.

~ A REAL GOOD PLACE TO STAY. Quiet, tidy, and only 10min by metro to the schadowstrasse. (The shopping area) ~SUPER FRIENDLY staff! 😁👏🏼 You can ask them anything! Actually, my wife forgot her badge from work. We emailed them if there's a possibility to send the badge back to us and they directly sent it after receiving our info. What a service! Hotel is highly recommended! Thank you very much Hk hotel Düsseldorf City! We had such a pleasant stay! If we are ever going back, we would definitely choose your hotel again. Justin D, Belgium

2 nights stay- Rooms were basics but comfortable - Staff spoke English - Will surely come back - Location was just perfect for me as was visiting in hospital - Great selection for breakfast - God value for money

I had booked this hotel trough HotelSpecials because of the cheap price. Only after reading a few comments I wasnt too keen on going. When booking I had stated that we wanted a baby bed for our son of 1.5yrs, when we checked in they assured the bed was placed. NOT. The bed sheets were quite dirty and the bed wasn't even made properly! Also, it was quite hot in the room even with the windows open. Secondly, the staff who do the breakfast weren't particularly friendly nor helping. Seeing we had a child we needed a highchair for our son to sit in, well lets just say that they kept giving us dirty looks as if they wanted us gone! Certainly NOT child friendly! Thirdly, if your planning to go by car please do yourself a favour and dont park in their garage! I dont know how to describe it and didn't take a picture. Its quite small and you have to go trough a sharp bend downwards to get to the underground garage. The parking spot is like where you put your car on when you go to the mechanics, you have to give full gas to get up to there ( like this: car..../), it didnt do any good for our car. Also it has like 10 or 12 parking spaces so if your coming back late, you'll most likely have to drive around the neighbourhood to find a spot!

Got 2 rooms & stayed overnight as it had secure underground parking & had reasonable TA reviews and was not far from downtown. Hotel was clean, affordable, rooms were basic but comfortable for a short stay, did not sample breakfast. Basically you pay for what you get & this was cheap & value for money, this is predominantly a business stay hotel & the surrounding area is quite drab. Staff spoke English without issue.

2 nights stay Quiet - nice rooms - nice beds - bathroom ..all with tubs Everything you need for overnight'ers Nice friendly & helpful staff Breakfast - good & pleanty Very good value for money Will surely come back

Not the greatest of areas surrounding hotel, very run down, hotel was pretty good, not great position to city centre, staff were helpful, breakfast was ok, room was a fair size, very clean, breakfast very average, would consider staying here again was value for money

Varnhagenstr. 37 Duesseldorf NW

Hotel highlights

  • Free WiFi in rooms and public areas
  • Bar/lounge
  • 24-hour business center
  • Laundry facilities

Located in Bilk, HK-Hotel Düsseldorf City is within a few miles (5 km) of popular sights such as Rhine Tower and Neuer Zollhof. This 3.5-star hotel has 70 rooms and welcomes guests with a bar/lounge, free in-room WiFi, and a 24-hour business center. It's also close to Duesseldorf City Hall and Museum Kunstpalast.


For your convenience, breakfast is available for a fee. Quench your thirst with a drink at the bar/lounge.


The 70 rooms are air-conditioned and have free newspapers and desks. Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Hair dryers are also included.

Property features

Guests of HK-Hotel Düsseldorf City enjoy a sauna, free WiFi in public areas, and a meeting room. Limited parking is available. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and free newspapers.

Room options

Comfort Single Room

Twin 1 | Sleeps 1

Reviews from Trip Advisor

Trip Advisor aggregated rating

50% of guests recommend this hotel

Total of 72 reviews