Remisens Hotel Albatros4.0 out of 5.0
Recent guest reviews
I walked there from Cavtat to see if it would be worth booking a long stay for the family. It is frankly dated and not the cleanest. Ok to be honest it was the dirtiest I have found in Croatia. The staff were ignorant and couldn't be bothered to be polite or friendly. Maybe they don't want customers? Certainly none of the people I spoke to would do more than grunt. This was totally unlike my experience anywhere else in Croatia. So I didn't see a room and couldn't even buy a coffee. It's a mile outside Cavtat. This was at the end of April. I won't be back and will tell anyone that will listen.
We stayed in this hotel 9 April-16 April and had glorious weather. We were lucky as we heard it does rain in April. We had a room on the corner overlooking the sea and the scenery was lovely. I cannot fault this hotel, it was always clean, the food was good and we felt the restaurant was run very well. The only disappointment was there were no cocktails on the all inclusive menu. We went on a boat trip across from the hotel to Dubrovnik and also went on the cable car which is worth doing. From the hotel it is only a short stroll into the pretty town of Cavtat. I would recommend this hotel and would return. It is in an ideal spot for walking into Cavtat and the views from the hotel are amazing. Also my son was happy with the Wi-Fi connection, he said it was the quickest he had used in a hotel !
I dont understand why most of the reviews always comment and say that the hotel is outdated, for us it was normal hotel, the room was a decent size, very clean bed's and pillow very comfy. Facilities of the hotel good, we liked the fact that you have the beach right outside the hotel, it's not the best beach but you're close to the sea, the reason why i dont give this hotel 5 stars was because of the breakfast, we went at 7 am and by that time, a lot of trays were already empty, and although you have a great selection and variety of foods, it feels like it was more quantity than quality, thats the only bad thing i have to say about it, the location is lovely, it's full of restaurants nearby and so many breathtaking views to enjoy. Recommend.
Ok so the hotel is ok, a bit in the middle of nowhere and a little dated but that i can live with. The food was mediocre to good but buffet food with large choice if that's your thing. What really annoyed me about this hotel failed to have ANY customer service. They do not budge...on anything! And it's meant to be a well rated hotel. So they refused to let us check in early even though i requested it in advance so we had to wait four hours in the lobby. They refused to let us upgrade Our room. The biggest thing is The rooms were FREEZING. They only were prepared to give sheets and not quilts and there was no additional heating even though i kept requesting it. Sheets upon sheets were given. I don't want sheets. I want heat. I want to leave my bed and not freeze to death?!!!! The heating was refused to be put on to save costs and there were thunderstorms all week. REALLY REALLY poor customer service. It's a real shame. Also there is no room service and no shops around. So if you don't want barfood or can't eat it like me you'll probably starve. Anyway....buy some radiatiors or fan heaters! (Theyre not heat devices). You can't freeze your guests to death.
Room was ok but walls thin and doesnt help when you have loud person next door so not very peaceful if you like peaceful nights sleep. Enjoyed breakfast but too much fish for me on main buffet meal and not great choice if you like meat instead but time of dinner is great 18.30-21.00 Good selection of salad and cold food if you like it or pizza. Bar really lacks cozy feeling or atmospere and found it very cold and bar staff not pleasant at all( seriously just smile. It makes a difference) and was strange to receive different size drink and different price each time when i asked for glass of wine. No price list for drinks but list of drinks. (Strange) Pool is nice but would be very cramped at busy time of year. Reception staff are nice and pleasant and helpful and cleaning staff seemed pleasant. Rooms were cleaned fine. Hotel is about 8-20mins walk away to marina and roads are dark if its late in the evening. Alot of building of roads going on around hotel and area so not picture perfect at present but thats not hotels fault. Supermarket is near marina so 10mins walk away if you carrying any heavy items of shopping(water perhaps) as bar is pricy for drinks. Theres fridge in room so its great. They dont allow you to use your own iron( so silly) so they should provide one without charging for it. Seriously. All money gimmock. There are few resturants out the pool gate if you going from may onwards but really quiet as present so town/marina is your option but be careful walking as theres no footpaths but its really nice there and worrh the walk. Everyone seems casualy dressed but nice so no need to go crazy dressing up. Trips can be booked from hotel area and worth the money. I used Adria for Montenegro. Kiddies disco and hotel organised some things at night but not very cozy. Just area is very dull and puts you off staying there. I enjoyed my break but would choose another hotel for location perhaps next time nearer Marina.
We arrived at the Albatros after a short drive from the airport. It's located on the outskirts of Cavtat and about a 25 minute drive from Dubrovnik. There was a fair bit of parking at the front of the hotel although I suspect in high season this may be in demand, although there was a chained/gated off area to the side of the hotel which seemed to be used by staff. Our check in was early, but we got up to our room before 2pm as the cleaners had readied it with no problems. In places, the hotel is quite dated, (the room being no exception) as other people have pointed out, however it is kept clean and tidy by the hard working staff and it doesn't really detract from your stay, unless you want a modern 'plastic' experience. The free WiFi was fine and an unexpected bonus. We found the bed comfy, the shower hot at all hours of the day, although the splash screens were rather fiddly and made getting washed feel slightly claustrophobic. There was plenty of storage space and the air con worked fine. We had a sea view from the balcony which was great, although it was a bit small for two people to sit out on, however there seemed to be 'family' type rooms elsewhere in the complex. Most other guests were German and French, although there seemed to be a lot of Croatian people holidaying here too- Cavtat is lovely so I can see why. On getting our first lunch we were impressed at the fresh foods on offer- fish, meats and salads, although as our week wore on there didn't seem to be a lot of diversity in the cooking- a sweet and sour, or mild curry would have been welcome. Breakfasts- well, don't expect an English fry up in Croatia- think more along Continental lines. Puddings were largely cakes and ice cream. The food was generally of good quality although the layout of cups to drinks machines and cutlery and their availability was a bit random and confusing at times. Waiter service seemed to focus more on non all inclusive guests (Beers were around £3 a throw if you're thinking). This led to the first real negative- being rather brusquely told to 'move....please' in the dining hall by a waiter who shall remain nameless, as a section had obviously been set aside for other diners but not cordoned off or left with 'reserved' cards on the table. On trying the snack bar again, my wife received brusque (shall we say rude?) service on ordering a burger - one being cooked in front of her- only to be told there were only toasties available..when other foods were advertised as available and being eaten by other guests! I don't know if this is due to a lack of language skills, training or just a bad day or what, but other people remarked on the poor customer service skills of a minority of staff, who were otherwise studiously polite and helpful. A minor gripe really and a sign later appeared asking guests to order from the pool bar! Drinks wise (all inc) - beer and local spirits were quite reasonable and served in generous measures- the red house wine was better than the white (seems to be an acknowledged thing with Croatian wine!) but again there was inconsistency in serving drinks- paying guests seemed to be ordering 'grobe bier' and all inc'ers seemed to be getting thimble fulls on occasion, however the regular pool barman soon rectified this. Soft drinks were help yourself by the pool bar, along with ice cream and cake. The indoor pool was fine- though the sauna was broken and the changing facilities were far from private. Outdoors there were plenty of loungers and toilets- the outdoor pool was obviously unheated so we didn't sample along with the entertainment - again the animation team were very hardworking and politely asked if you wanted to join in darts/bowls etc. We didn't bother with a boat trip to Dubrovnik (£12-15 return or so pp) although my wife took advantage of a massage at £48 on site. Overall, I enjoyed my time at the Albatross despite the minor gripes. Croatia has a unique feel to it, although it isn't cheap particularly, it was a quiet relaxing break. To be fair I think it's more a good 3* than a 4*, but if you want something less run of the mill, it's near the airport and has great views.
Booked this as an early season sunshine break for my wife, daughter, son-in-law, and daughter'so bump (due in July). It was low season so we weren't expecting too much in the way of facilities etc. The rooms were very clean, and we're cleaned everyday. I think a lot of the staff were probably training, as it was early season, but they were efficient and very friendly, with ability to speak several languages; their English was very good. I have noted other comments about the food. It is always difficult when catering buffet-style for several hundred guests for everyone to like everything, but there was plenty of choice. Indeed, my daughter us gluten and dairy intolerant and still managed to eat her fill. She just had to ask for gluten-free bread and it was brought to the table. There was free wifi connection, which was even available in the bedrooms. This was my first visit to Croatia, and I would certainly go back, and would have no hesitation in staying at the Albatros again.
Stayed a week in this hotel in April. Rooms are nice but the hotel is old. Breakfast is great. In general the facilities are a little worn but value for money is great. The reception staff are a little disconnected. We asked if they could order a taxi for us one night and that was apparently to much trouble, i have never experienced this before and this alone makes me give the hotel a 3 and not a 4.
Just returned from a weeks stay at the Albatros. The food was lovely and plenty of choice.This is a lovely tranquil setting with glorious views over the Adriatic. The room was a good size with a large comfortable bed and plenty of storage. All the staff are hard working friendly and polite. Please do not let the negative reviews put you off. We have nothing but praise for the whole experience. A big thank you (hvala) to everyone for making our holday so relaxing and enjoyable. Would definitely return,
Large 70's style hotel on a small cove. would probably be nicer in the summer when bars and restaurants are open - which the magority are not pre - Easter. Large building site behind the hotel provides background noise all day. 2 of the advertised 12 boats can take you to Dubrovnik old town from outside the hotel and worth the trip. Hotel very clean and rooms large and warm - sea facing. good for small children as kids club staff very enthusiastic and friendly. Tennis club not part of the hotel and worth noting ! Large indoor pool great for swimming and daily aqua class. Large outdoor pool out of use due to weather as too cool to swim outside. Our teenage kids played on basket ball court. A new climbing frame for younger kids in nice setting behind the hotel. Breakfast buffet abundant and good choice of european food. Best suited to younger families who chose all inclusive.
Located in Cavtat, Remisens Hotel Albatros is within a mile (2 km) of sights such as Cavtat Harbor and Bukovac House and Gallery. This 305-room, 4-star hotel has 2 restaurants, an outdoor pool, and an indoor pool. It's in central Konavle and also close to St. Nicholas Church and Rector's Palace.
Free hot/cold buffet breakfast is served each morning from 6 AM to 10 AM. This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café.
The 305 air-conditioned accommodations feature balconies and afford space to spread out with separate bedrooms. Guests can enjoy free WiFi and satellite TV. Other standard amenities include minibars, safes, and phones.
Remisens Hotel Albatros features an indoor pool, an outdoor pool, and a children's pool. Self parking is available for EUR 52.5 per night. The 24-hour front desk has multilingual staff ready to help with tours or tickets, and answer any questions about the area. Other amenities at this beach hotel include a health club, a sauna, and outdoor tennis courts.
Reviews from Trip Advisor
74% of guests recommend this hotelTotal of 1158 reviews