Remisens Hotel Albatros4.0 out of 5.0
Recent guest reviews
My husband and I stayed here for 11 nights in October 2017. The hotel was very basic, spacious, clean and airy. Bedroom was clean and spacious with a nice bathroom. The bedding left a lot to be desired and the room was hot at night as the hotel ha switched the heating on. Breakfast was fine. Lots of fruit and yoghurts etc as well as a cooked option.. Dinner was hit and miss, sometimes good, sometimes not. Not enough vegetables in my opinion.. Hotel staff on the whole pleasant. Cavtat is beautiful, quiet and scenic.The hotel is in a lovely spot. Yes we would return. See you in October.
This is a great hotel in a great location on a nice beach we were all inclusive great food lots of choices all hot the staff were lovely very friendly and helpful always the rooms very large clean no balconies pay extra
Went to Hotel Albatros in October had a good time the weather was fantastic, the hotel was good clean towels every day, the food was ok could have been warmer though overall a lovely holiday, cavtat is a really quiet place beautifull views on the way down to town from the hotel.
From the outside the hotel looked fine. We were allocated a room on the 4th floor, there was no lift on reception area so had to carry suitcases up a flight of stairs to get to the lift.!! The room was nice and tidy. Mealtimes were mad, waiting round in a circle to get the food, which invariably was lukewarm . One day we complained at reception about some breakfast food expecting the manager to reply. No one seemed to be interested. (think manager on his holiday`s). Would not return or reccommend
We were really looking forward to our holiday in Croatia, booked this hotel as it was supposed to be a 4 star, when we arrived all looked good, nice entrance, check in was smooth, great we thought. Went to our room and again all was great, little disappointed that there were no tea/coffee facilities in the room, but not really an issue. After unpacking, started to explore the hotel, out side pool was very nice, spa good but that is where the good points end. The indoor pool was in very poor condition, tiles falling from the cealing, debris in the pool, broken tiles in the pool. We went all inclusive and were so disappointed in this, the restaurant opened and everyone flocked there, not enough tables for everyone. It was like feeding time at a prison with people shuffling and pushing for food. The food was warm at best ans very repetitive. When we stayed, there were two tours in the hotel, and despite them not eating, the hotel still reserved half the restaurant for them, so space was even more at a premium. Only one or two bar staff on for a full hotel, so often were queuing for 30 minutes for a drink. If you missed breakfast, there was no food until lunch as the snack bar was only open 4pm to 6pm (hardly what I would call all inclusive) The bar and restaurant were not cleaned properly and often ran out of glasses. Very short staffed for the customers they had, and the majority of the staff seemed miserable and unhappy to be there and a bit unapproachable. All in all would not stay again.
Despite having a perfect location in the beautiful town of Cavtat, this hotel needs refurbishing badly. Not a 4 star, more of a 3 star, with the occasional 4 star touch.Dining room in the evening is hectic even chaotic, so much so we swapped to lunch to avoid the masses and ate out in Cavtat in the evening, which is indeed the perfect location. Finding cutlery at meal times difficult especially for dessert; plates pilling up whilst you change courses, not enough staff to keep on top of clearing tables. Balconies awful just did not bother to go out there; indoor pool and sauna area awful. Bathrooms are ok; nice touch with soap, comb, liquid soap etc, but saying that grab rail in shower hanging off the wall virtually. Towel radiators not working in hotel at all' reception staff advised. Staff favourite word is "no". Cleaners rude beyond belief. On a plus the shower was powerful and nice to use. Rooms very 3 star but acceptable for a cheap holiday. Pool area the best part of this hotel as it faces the fabulous views of the bay, however this area needs refurbishing too. The Albatros lets Cavtat down. However its a fabulous location for a holiday. Dont let it put you off Cavtat, just stay eleswhere.
Two families, with teenagers spent 7 nights half board over the October half term. Setting: Perfect in our opinion. Situated alongside a slim pebbled beach. Fabulous views and on the outskirts of Cavtat, about 10-15 minutes walk from the centre. Fab walk along the coastal path/road where there are a number of bars/restaurants on route. Hotel: Large and rather ugly/old fashioned looking from the outside. The interior is also rather outdated and will benefit from the refurb due to take place from November we believe. Generally the hotel was clean and very comfortable.We feel that we "got what we paid for". Outside Pool: Large area and very pleasant with lots of sunbeds. Food: Unfortunately the Croatians did not manage to get many food dishes quite right. We are not fussy eaters but there were times when it was a struggle to find food to our taste. Breakfast was ok, as was lunch, however in the evenings we did eat out 3 out of 7 nights and that is something we have never done before when we have booked half board. Rooms; good size, comfortable, clean with free safe. Ace shower, so powerful. Just need updating. Cavtat: Beautiful place, very scenic. Staff: Most were very friendly/helpful. Note to Management: Your staff work very hard and are too stretched. You need to employ more staff to cope with the number of guests in restaurant/bar. Tip: Use UBER to get around, they are very cheap. Don't use Hotel transport because they quoted more than double for a journey to Dubrovnik. Weather: For the last week in October we were quite fortunate. During most days the sun was out and it resembled a very pleasant Summers day in England. We came back with some colour in our cheeks. Take care in the evenings; it is nippy/windy. You will need warm clothes if you are walking into Cavtat. Would we stay again at the Albatros? Probably yes after renovations have taken place and the hotel has a more modern feel. Summary: All in all you get what you pay for. This was a cheap week away for us and was enjoyed by all of our group age range; teenagers to 40s and 50s.
We spent five days/four nights at the Remisens Hotel Albatros. We were welcomed with an upgrade to our room, to a side sea view, apparently because there were enough available rooms. Regarding the room, it was a good size, north facing, with a small balcony and views of the mountains and the sea. The decor is outdating but it was clean. The bed is big but the bedding was definitely strange, as it had 2 single slim duvets, instead of a double one. The room, as well as the whole hotel, felt cold, probably with no more than 20/21 degrees centigrade of temperature and the room temperature could not be controlled by us (only for the AC - less). We could hear everyone sound from other rooms around ours. The bed linen was never changed during our stay. The bathroom was a big size and the water flow was very good, but the tub would let the water come out under the splash protector and would become completely flooded. Regarding the hotel, it shows signs of age: the decoration is mediocre, with old fashion sofas; the outside spaces are quite poor and the pools, which they claim are heated, were not. The staff is neither friendly or unfriendly, as they don't show many emotions towards the customers. The staff in the restaurant is very effective to charge you without presenting prices of the drinks at dinner (we were on half board), so the following days we just asked for a jar of water (free of charge). The last night we've asked for one, which we never got. We were answered twice, "Just a minute." by the staff. The food was not good, with not much variety, taste or seasoning. The hotel is in a great place, near the airport, with a good beach in front and with a small gorgeous town 500 metres away (Cavtat). It also has a boat service to Dubrovnik which will cost you 100 Kunas (around £12) for a return ticket. The boat takes around an hour to the city.
Cavtat is a short distance from the airport - which is handy if you travel with bored children. Location of the hotel is perfect - just a few mtrs from the beach (stones, not sand). Hotel probably due an update but still pretty decent and always immaculate. We'd previously been to Croatia in 2015 in August which was 40 degrees and too hot to do much. This time, end of October was mixed but we got to walk around and also enjoy a boat trip to Dubrovnik without melting. We love Croatia and will return. We were All Inclusive so didn't need any other facilities, however there are plenty bars, restaurants and gift shops with walking distance. Hotel staff very helpful, good range of food choices, good varied entertainment if you want it. Great heated indoor pool and full gym.
Having read previous reviews I was expecting the worst. However on arrival I was pleasantly surprised. Yes, the hotel is very dated but somehow that didn't seem to matter, I thought that the hotel was very clean and in a enviable position on the sea front. We were given a spacious room with a sea view. I had stayed in much worse hotels than this for the same price, therefore couldn't really complain. However that was soon to change due to the shambolic, chaotic mess that's described as a 'restaurant'. It was like musical chairs! Walking round and round to find a table, when we did eventually find one we had no cutlery. Having found forks and spoons we had to embark on a 10 minute knife hunt, think the knives must have all been in the dishwasher as we couldn't find any! The waiting staff do not help with this or help you to locate a table. Most of them look fed up with it all and have definitely not had any training in customer service. Anyway, having spent time finding a table, time finding cutlery (knives finally out of the dishwasher) we then experienced the joy of getting the food. This was a confusing thoroughfare where everyone was going in different directions aimlessly searching for the crackers which should go with their cheese or that evasive pat of butter. It was so badly laid out, hot (I use the term loosely) food in a big circle in the middle, salads to the left, soup in another direction, bread nowhere near the soup. Although there was a choice of food the variety was lacking, the food was mediocre and tasteless, some of it seemed to have been 'recycled' from the previous day, I really struggled to find something appealing. One evening they served beef which was so pink it was practically mooing, ok if you like your meat rare but I don't and there wasn't an option to have a well done version. We were half board and found that the drinks were overpriced, there was only one bar at which you had to spend ages in a queue for drinks. But having said that I'm so glad that we didn't go all inclusive as we found that lunch and drinks in Cavtat were reasonably priced and this proved to be a much pleasanter experience. The hotel is over rated as a four star, it's more like a good three star. Hopefully the refurbishment planned for next year will make a significant improvement but personally I wouldn't want to stay in this hotel again, purely because of the terrible restaurant experience and miserable staff.
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Onsite dining
- Outdoor pool and indoor pool
Remisens Hotel Albatros places you within a mile (2 km) of Cavtat Harbor and Bukovac House and Gallery. This 305-room, 4-star hotel has 2 restaurants, an outdoor pool, and an indoor pool. It's in central Cavtat and also close to St. Nicholas Church and Rector's Palace.
Free hot/cold buffet breakfast is included with your stay and awaits you each morning from 6 AM to 10 AM. This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café.
The 305 rooms are air-conditioned and have an array of amenities, including minibars, safes, and phones. Guests can enjoy free WiFi and satellite TV. Hair dryers and desks are also standard.
Remisens Hotel Albatros features an indoor pool, an outdoor pool, and a children's pool. Self parking is available for EUR 7 per night. The 24-hour front desk has multilingual staff ready to help with tours or tickets, and answer any questions about the area. Other amenities at this beach hotel include a health club, a sauna, and outdoor tennis courts.
Reviews from Trip Advisor
74% of guests recommend this hotelTotal of 1429 reviews