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The Canvas Hotel Dubai - MGallery

5.0 out of 5.0

Recent guest reviews

The room were old, the mattresses were horrible, the staff that would call us cabs took forever to get a cab. The hotel was advertised as easy acess to the city but was in middle of no where. Definitely one of the worst hotels I have stayed at.

Staff was friendly and quick to respond to requests. Would definitely visit again.

I stayed for 2 days & it is not that far from major tourist attractions. Taxis can take you to these sites within 15 minutes, if no traffic. Also probably 15 to 20 dirhams. Roof top bar is awesome & also the night life in Russian bar in first level is very interesting. People in reception are really good. Shout out goes to Mr Zain. Lobby does have a counter for night desert safari trips. Don’t miss it ! One setback was the smell in the room & people in reception did change me into another room.

Premises are stunning but not well maintained. Room is very comfortable and services superb.

The Melia hotel is a nice, updated hotel in a pretty good location with plenty of stores & restaurants within walking distance. Our room was spacious with a comfortable bed. The staff was fantastic, everyone we dealt with was friendly and helpful during our entire stay. The rooftop pool is a bit small, but has a great city view and plenty of lounging space. We didn't eat at the hotel so can't comment on food, but there are several restaurants onsite. A few things that could be improved. The internet in our room was slow all the time and the front desk had no real solutions. The TV in the rooms are inside the mirror and very difficult to watch. We didn't spend much time in the room watching TV so it wasn't a big deal, but is a really strange set-up. The hotel shuttle from the airport was overpriced.....more than double the price of a taxi. With the ease of taking taxis in Dubai, this seems extreme. Overall a great hotel!

I had a very good experience in the hotel Melia, Dubai. The staff was very helpful and friendly. Service was great and the hotel was very clean. The Buffett breakfast was well worth the money and they had a wide variety of stuff to choose from. I would most definitely stay there again. I was impressed.

The experience was great overall except there is a night club on the first floor. We had a room on the 2nd floor and we could hear the music until 3am.

I was welcomed in my room with a macaroon, a chocolate an a chocolate covered strawberry. the bed was big and the bathroom lovely. the room was surprisingly large as well. the location seemed slightly out of the way but it was 20 minutes from the airport. the staff were eager and fantastic. will definitly consider staying here - and taking advantage of the spa and rooftop bar, next time.

This hotel was simply amazing, it was sooooo much for an awesome price.

great experience, will definitely plan to stay at the same hotel next time!

I love this hotel but the amount of rules a paying customer has to adhere to is a bit much. Coming to Dubai to visit friends, I was not "allowed" to bring my friends to my room which was very frustrating.

I've stayed in a number of Melia Hotels worldwide. The rooms and the restaurants were absolutely up to Melia standards. The only drawback for me was the location. You not far from the airport, but rather far from the city center. The drive to the city is riddled with traffic lights and lots of them. Rooms were superb. I stayed on the top level. There's a rooftop pool.

I had one of the most saprise in my life. When I entered my room, I found my name displaying on the television, being welcomed to the hotel

Nice, good hotel, nice people and good facilities, is central

This hotel does a lot of things well. The highlight is certainly a fantastic rooftop pool with amazing views of downtown Dubai. The lobby is stylish, and the room amenities are generally of fine quality. Internet was fast and easy to connect. The price is fair. And I experienced a welcoming, friendly staff. Unfortunately, though, this hotel cannot decide what it wants to be. The hotel is more of an art gallery and nightclub than a hotel. In fact, I think the hotel has four nightclubs, and even the pool deck doubles as a nightclub (with blaring techno music at 8:00 pm, this all but ruined what would otherwise have been a pleasant pool visit). The rooms, too, are so over the top as to become non-functional. The TV, stupidly located behind a mirror, can barely be seen during daylight hours, and you have to point the remote directly at the mirror to change channels or adjust volume. The hotel has no walk-in entrance - it's designed only for visitors driving in and out. This is a major annoyance for someone like me, who relishes the experience of walking. The hotel is about 15-minutes (walking) from the Dubai Heritage museums, Old Souk, and Dubai Creek - and about a 15-minute walk from the metro - so location is average. Overall, this hotel felt more like a chic nightclub than a hotel, trying too hard to be "cool" and with more style than substance. Definitely quality amenities and good value, but not my scene.

Nice hotel but no good staff and bad location. Very hare to get a taxi have to use private taxi and they over charge.

It was great and comfortable thanks a lot for that fabulous place

An amazing hotel with an amazing staff that goes beyond to be there for its guests. Impeccable restaurants. The Indian rest is an experience. Although some find the location not good, remember that Taxis in Dubai are really cheap.

23, Kuwait Street Dubai Dubai

Hotel highlights

  • Close to Grand Mosque and The Dubai Heritage Village
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Bur Dubai within a mile (2 km) of Dubai Museum, The Canvas Hotel Dubai - MGallery is within 2 miles (3 km) of other popular sights such as BurJuman Mall. This 164-room, 5-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free valet parking.


Dining

Enjoy dining at Azalya Restaurant, one of 2 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with continental breakfast, available for a fee from 6:30 AM to 10:30 AM.


Rooms

Guests can enjoy satellite TV and stay connected with free WiFi. Beds sport premium bedding and the bathroom offers a rainfall showerhead, a hair dryer, and free toiletries. Other standard amenities include free bottled water, a safe, and a phone.


Property features

The Canvas Hotel Dubai - MGallery features a nightclub, an outdoor pool, and a health club. Free valet and self parking are available, and there's also a free beach shuttle. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a business center.

Room options

Classic Room

Twin 2 | Sleeps 2

Executive Room (High Floor)

King 1 | Sleeps 3

Superior Room

Twin 2 | Sleeps 3

Classic Room

King 1 | Sleeps 2

Guest reviews for The Canvas Hotel Dubai - MGallery

Everyone (9) Couples (1) Business (5) Family (2) Other (3)
1
Partner Couples

The room were old, the mattresses were horrible, the staff that would call us cabs took forever to get a cab. The hotel was advertised as easy acess to the city but was in middle of no where. Definitely one of the worst hotels I have stayed at.

By on Feb 19, 2019

Review comment responded on Feb 19, 2019

Dear KP, Thank you for sharing your feedback after your stay with us at The Canvas Hotel MGallery by Sofitel. However, please accept our sincere apologies for the inconvenience caused during your stay. We would like you to rest assured that your kind remark will be taken into consideration. We hope that this will not deter your decision of coming back to us again as we look forward to your next visit in the hotel. Trusting that we would be able to serve you better as we continually provide the best services and personalized care at all times. Best Regards, Mirco Iada General Manager

5
Everyone

By on Dec 22, 2018

Review comment responded on Dec 23, 2018

Dear Valued Guest, Thank you for sharing your feedback after your stay with us at The Canvas Hotel MGallery by Sofitel. We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. It is our goal to achieve the highest standards of service we could offer to our guests and it is always rewarding for my team to learn that we have met your satisfactions. We hope you have the opportunity of staying with us in the near future, trusting that we would continually provide you with the best services and personalized care at all times. With best regards, Mirco Iada General Manager

5
Everyone

By on Nov 5, 2018

Review comment responded on Nov 7, 2018

Dear Valued Guest, Thank you for sharing your feedback after your stay with us at The Canvas Hotel MGallery by Sofitel. We hope you have the opportunity of staying with us in the near future, trusting that we would continually provide you with the best services and personalized care at all times. With best regards, Mirco Iada General Manager

5

great hotel

Business Travelers

Staff was friendly and quick to respond to requests. Would definitely visit again.

By on Jul 2, 2018

Review comment responded on Jul 4, 2018

Dear Guest, Thank you for choosing Melia Dubai and for sharing you kind review on Expedia! Positive comments like yours is the best reward to our daily work! We look forward to welcoming you back soon. Kind regards, Guest Experience

5

good for the price

Everyone

I stayed for 2 days & it is not that far from major tourist attractions. Taxis can take you to these sites within 15 minutes, if no traffic. Also probably 15 to 20 dirhams. Roof top bar is awesome & also the night life in Russian bar in first level is very interesting. People in reception are really good. Shout out goes to Mr Zain. Lobby does have a counter for night desert safari trips. Don’t miss it ! One setback was the smell in the room & people in reception did change me into another room.

By , from NC on Nov 29, 2017

Review comment responded on Dec 6, 2017

Dear Mr.Raj, Thank you for your comments and recognition of services from our associates! We look forward to seeing you soon again! Best Regards, Irfan

4

premises are stunn

Everyone

Premises are stunning but not well maintained. Room is very comfortable and services superb.

By , from USA on Feb 6, 2017

4

nice comfortable hotel

Everyone

The Melia hotel is a nice, updated hotel in a pretty good location with plenty of stores & restaurants within walking distance. Our room was spacious with a comfortable bed. The staff was fantastic, everyone we dealt with was friendly and helpful during our entire stay. The rooftop pool is a bit small, but has a great city view and plenty of lounging space. We didn't eat at the hotel so can't comment on food, but there are several restaurants onsite. A few things that could be improved. The internet in our room was slow all the time and the front desk had no real solutions. The TV in the rooms are inside the mirror and very difficult to watch. We didn't spend much time in the room watching TV so it wasn't a big deal, but is a really strange set-up. The hotel shuttle from the airport was overpriced.....more than double the price of a taxi. With the ease of taking taxis in Dubai, this seems extreme. Overall a great hotel!

By on Jan 31, 2017

5

very nice hotel and very accommodating. very clea

Everyone

I had a very good experience in the hotel Melia, Dubai. The staff was very helpful and friendly. Service was great and the hotel was very clean. The Buffett breakfast was well worth the money and they had a wide variety of stuff to choose from. I would most definitely stay there again. I was impressed.

By , from Boston on Dec 12, 2016

3

nice hotel but has a club on the first floor

Everyone

The experience was great overall except there is a night club on the first floor. We had a room on the 2nd floor and we could hear the music until 3am.

By on Dec 6, 2016

5

nice stay

Everyone

I was welcomed in my room with a macaroon, a chocolate an a chocolate covered strawberry. the bed was big and the bathroom lovely. the room was surprisingly large as well. the location seemed slightly out of the way but it was 20 minutes from the airport. the staff were eager and fantastic. will definitly consider staying here - and taking advantage of the spa and rooftop bar, next time.

By on Aug 14, 2016

The Canvas Hotel Dubai - MGallery

23, Kuwait Street, Dubai, Dubai 116656
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.