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Recent guest reviews

Staff was very friendly and there are a few bars and restaurants inside the hotel which were all amazing.

The property was clean, some of the staff were attentive. I did not like the bath tub. I like the fact they have free valet, since we had a rental. The property seems family oriented. I saw many families with children.

Everything was excellent. Service was awesome. Very friendly staff.

The service was excellent but we had to change rooms dues to a mild smell. They were very kind to upgrade up to a suite. In the suite the living area still had a mild smell when the AC was on but the bedroom was fine. Also there was no clothing storage beside a small clset with 5 hangers. We stayed for 7 days with two ppl so there were constantly clothes everywhere. Also do Ni g at the hotel was way to expensive.

Cleaness and hospitality, but even much more. Close to Burj Khalifa and Dubai Mall, this Hotel has all you need: great food, amazing staff and beautiful design. Details make the difference! Very suggested.

my suite view is canal so nice I like it, but there is a bit bad smell comes from shower area when we just arrvied and open the toilet door!

Very good location when intending to go to Burj Khalifa or Dubai Mall. Some rooms offer partly Burj view. However the Bar located at the pool deck may be loud if you have a room on a lower level. Very friendly and helpful hotel staff.

Great staff, good food, centrally located. Would definitely stay there again!

Booked an Executive non smoking room with lounge access, on arrival was offered a smoking room which we declined. After a wait at check in they got us a non smoking room as booked, went to the lounge and found it has been changed into a meeting room, so paid for a lounge access room but now there is no lounge. Stay was for 4 nights and after several requests at the front desk to have the mini bar replenished with no action I had to speak to the duty manager to get any response. Four night stay with mini bar only replenished the once after speaking to the manager. Would not stay at this hotel again. Orbitz sent what appeared to be an automated email response saying that the hotel would contact me to deal with the issues we had but no response from the hotel or Orbitz regarding not getting the room and facilities we paid for. Disappointed to say the least.

Staff very accommodating , rooms clean and spacious and situated near sites. Overall a great hotel

The person who checked us in was very hospitably, courteous and helpful.

Al Abraj Street with Marasi Drive Dubai

Hotel highlights

  • Walking distance to Dubai Fountain
  • Free WiFi and wired Internet in rooms and public areas
  • Free covered valet and covered self parking
  • Onsite dining

Located in Downtown Dubai within a short walk of Dubai Fountain, Pullman Dubai Downtown is within 2 miles (3 km) of other popular sights such as Dubai Mall. This 340-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, get a quick energy boost at the coffee shop/cafe, and chat with other guests at the free daily manager's reception. Buffet breakfast is offered for a fee each morning from 6:30 AM to 11:00 AM.


Rooms

40-inch LED TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Other standard amenities include free minibar items, espresso makers, and laptop-compatible safes. Housekeeping is available on request.


Property features

Built in 2014, the brand new Pullman Dubai Downtown features a full-service spa, an outdoor pool, and a gym. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for AED 250 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.

Room options

Deluxe Twin Room, 2 Twin Beds

2 Twin Beds | Sleeps 3

Superior Suite

1 Double Bed | Sleeps 4

Executive Room, 1 King Bed (Burj Khalifa View)

1 King Bed | Sleeps 3

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for Pullman Dubai Downtown

Everyone (10) Couples (4) Family (2)
5
Everyone

By on Mar 8, 2024

Review comment responded on Mar 28, 2024

Dear Black Jennifer Aber Okolonji,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

5
Friends

Staff was very friendly and there are a few bars and restaurants inside the hotel which were all amazing.

By on Sep 20, 2023

Review comment responded on Sep 30, 2023

Dear Jenny,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

3
Partner Couples Friends

The property was clean, some of the staff were attentive. I did not like the bath tub. I like the fact they have free valet, since we had a rental. The property seems family oriented. I saw many families with children.

By on Jun 29, 2023

Review comment responded on Jul 7, 2023

Dear Lorna,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown.We are pleased to note that you had a pleasant experience and were impressed with the hospitality and service. We sincerely appreciate your kind words, and have shared your feedback with the entire team.We are delighted to know that you enjoyed your stay and hope to see you again very soon.Sincerely,

3
Everyone

By on May 21, 2023

Review comment responded on Jun 12, 2023

Thank you for rating us on Expedia!

5
Everyone

By on Apr 7, 2022

5
Family

Everything was excellent. Service was awesome. Very friendly staff.

By , from Plano on Nov 30, 2021

Review comment responded on Dec 8, 2021

Thank you for sharing your feedback with us. We hope to welcome back again very soon. Regards Pullman Downtown Team

5
Everyone

By on Jan 24, 2020

Review comment responded on Jan 28, 2020

Dear Guest , Thank you for taking the time to share your experience during your stay with us. We looking forward welcoming you back soon. Kind regards Ahmed Yakout Front office manager

4
Partner Couples

The service was excellent but we had to change rooms dues to a mild smell. They were very kind to upgrade up to a suite. In the suite the living area still had a mild smell when the AC was on but the bedroom was fine. Also there was no clothing storage beside a small clset with 5 hangers. We stayed for 7 days with two ppl so there were constantly clothes everywhere. Also do Ni g at the hotel was way to expensive.

By on Nov 29, 2019

Review comment responded on Dec 1, 2019

Dear Guest , Thank you for taking the time to share your experience during your stay with us. We looking forward welcoming you back soon. Kind regards Ahmed Yakout Front office manager

5
Everyone

By on May 17, 2019

Review comment responded on May 19, 2019

Dear Guest, Thank you for taking the time to rate your stay with us . We looking forward welcoming you back soon. Kind regards

5
Partner Couples

Cleaness and hospitality, but even much more. Close to Burj Khalifa and Dubai Mall, this Hotel has all you need: great food, amazing staff and beautiful design. Details make the difference! Very suggested.

By , from Rome on Apr 28, 2019

Review comment responded on May 1, 2019

Dear Fabio, Thank you for taking the time to rate your stay with us . We looking forward welcoming you back soon. Kind regards

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