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Star Metro Deira Hotel

4.0 out of 5.0

Recent guest reviews

a nice hotel to stay with family. pool was not ready for two days. the sofa seats were old and dirty. LED need replacement. channels are very small. the telephone extension was not working. overall a good hotel in the heart of Dubai for shopping and leisure time

I guess the title gave it all away... yup, this hotel offers spacious rooms that will give you a sigh of relief from the first look and feel of it. What makes it even greater is the value for its attainable price range for ordinary joes and the location. Metro station is just a few steps away and the place itself is surrounded by delectable restaurants which foodies can truly appreciate. The only thing that bothered me though is how they are very strict with visitors. But other than that, this is a good find in the heart of the city.

الفندق جميل جداً مقابل سعره وموقعه جداً رائع. يقدم فطور مجاني وموظفي الاستقبال في قمة اللطف واخص بالذكر الاخ صابر Great place with perfect price, location is very nice in central of variety locations. They provide free breakfast, Staff was really kind especially Mr. Sabir thank to him

..we booked in advance, but unfortunately, our rooms was not ready upon our arrival, but the hotel made wise actions to rectify it..they gave us room, which made us decided to try again the hotel..the entire rooms was entirely clean, except i am not contented on the cleanliness of the bath room, and it is very obvious that they rash the room, because their was no tissue box on its holder..but, some 'lil mistake is not a big deal, as long as they knew how to rectify their short-coming.. ..i can say that its a good value for your money.. ..i just do hope, that it would be better, if not the best, on our next visit..in sha Allah..

Upon arrival only one personnel in reception and 3 guests waiting for various queries; it took 15 minutes for me to be checked in,,, The room was a surprise though, they gave me a 1 bedroom apt with kitchen, I was really impressed,,, I arrived at 9pm and I mentioned that my friend will arrive before 1am coming from work,,,by 1230am the receptionist called my room and asked if I have my visitor already arrived and I said no, so I went down to check and he mentioned that the housekeeper reported this,,, I got upset,,, how could the housekeeper know who are guests or not in the first place and since I just arrived 3 hrs earlier??? The booking were for 2 nights,,, and we requested a second towel on the second night because when they cleaned only 1 towel was left,,, the second towel never arrived even after calling both housekeeping and reminding the reception twice,,,, if checking in and issues with guests arriving even none and the towel incident did not happen a five star rating was easily granted,,,,

we're so extremely pissed off, embarrassed and totally felt discomfort since we check-in they NEVER FIX THE AC and NOT EVEN FIND SOLUTION or ALTERNATIVE. imagining no AC inside the room for whole day? If we really know that there's no AC will never book in this hotel. 1st time I encountered a hotel like this in the whole world..and we feel like the management doesn't care with their guest even we're following up..really worst and very bad experience in the whole world hotel service.

I stay for second time for two nights and feel like at home..room so huge for family..location near shopping center, airport..easy to go anywhere and they have own car parking. Everyday cleaning service come to make up our room.. We recommend all the friend to come, its reliable with the price GREAT JOB

After having stayed at various 4 star properties, we decided to check in to Star Metro Deira Hotel Apartments. Situated a stones throw from Salah Al Din metro station the property is ideally situated. With Reef Mall across the street and Al Ghurair Shopping Center 5 minutes down the street, one couldn't ask for more. The airport is within 10 minutes. Location, location, location!!! What impresses me the most is the size of the rooms! Our studio apartment is 52 sq.m. I can imagine the 1 bedroom. With all the amenities like fridge, washing machine and all the required cooking utensils, etc..., my wife and I felt at home. Housekeeping was very friendly and thorough. I really enjoy the way they make you feel at home. The pool is great. We've been here 2.weeks now and enjoying our nightly swim,not to mention steam room an sauna. Their gym is quite impressive as well. Now we've been coming to Intramuros Restaurant for years, enjoying their buffet dinners. But the à la carte menu is also quite enjoyable. Last but not least the rate for this property is beyond compare. Money for value it is the best place I've ever stayed. Room size, location, service, excellent!!! I think we'll stay for a while.

the room is not good smell, the bathroom in very poor, bad housekeeping, the location is good but anything else is too bad. the photos of the hotel is totally different than the fact and is not recommended for someone to visit.

I booked this hotel depending on the photos shown on Booking.com which turned out that they are nothing like reality!!!!! I noticed that I have messed up with my choice the minute I was approaching the area and was certain when I first entered the lobby of the hotel!!! Knowing that I had no choice other than to stay there because I have already booked for a month and it was a non-refundable option and not cheap at all, so I had to ask the receptionist to show me the room before staying! So they showed me three rooms before I could choose the best out of the worst hotel rooms I have ever seen!!! OMG how dirty and filthy! I couldn't even imagine myself staying there. Without going into details which I'm sure nobody would want to know, but I literally had to go to the supermarket before even opening my luggage to buy all kinds of disinfectant products and clean the room and the toilet myself. The towels are overused and dirty and even ruined! The water for some reason is sticky! The floor was really dirty that I had to wipe it 3 times! The furniture is really really dirty! The bed and the sheets are as well, which I had to buy new ones and put them over the mattress! I had to place all pillows, towels, kitchen stuff and other hotel property in the closet and used my stuff instead. I had to keep the do not disturb thing on the door for a whole month to keep the housekeeping staff away from my room! Acceptable things: A/C, good free WIFI, free Parking, friendly staff, very hot water, big room space. I have to admit that if the hotel was clean and the service was better and they took good care of it, it would have been a good hotel.

Room options

Deluxe Studio

King 1 | Twin 1 | Sleeps 4

Deluxe Apartment, 1 Bedroom

King 1 | Twin 2 | Sleeps 4

Family Suite

King 1 | Twin 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

62% of guests recommend this hotel

Total of 242 reviews