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Sheraton Dubai Mall of the Emirates Hotel

5.0 out of 5.0

Recent guest reviews

great hotel to stay in, I like it very nice....................................................................................

This is the worst I have ever had in my life. I checked in to the hotel at around 12 30 am and by the time I got ready to sleep, it was past 1 30 am. At 6 am I woke up on a very loud fire alarm notification. I was not sure whether it is a dream or reality so I tried to call reception, but no one answered. By the time I hang up the alarm started again, so I wore my cloths and took the stair case 20 floors down. All of a sudden a man by the 5th floor comes out to tell us it was a false alarm and that we could up again but walking because the elevators do not work in such cases for safety purposes. Although I was frustrated, I was fine with what had happened because this means this is a safe hotel. 30 minutes later we were told we could go up because the elevators are working and so I did. I looked at my watch and I had another hour to sleep before I had to wake up to get to a meeting, so I rushed into my PJs and wanted to sleep, but then woke up on the same alarm! The alarm was followed by an announcement that everything is under control, then the same message kept on repeating but by different people. It was clear that staff were enjoying trying the system at the expense of the guests comfort. Very bad experience especially that I called requesting that they stop but they would not.

Nice Idea for the bathroom, but not what everyone would like, the worst part was taking a shower, the bathroom would get soaked, you be steeping out of the tub into a swimming pool..... other than that the hotel was good.

Sheikh Zayed Road - Al Barsha Dubai

Hotel highlights

  • Walking distance to Mall of the Emirates and Ski Dubai
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Al Barsha, Sheraton Dubai Mall of the Emirates Hotel is within a 5-minute walk of popular attractions such as Mall of the Emirates and Ski Dubai. This 481-room, 5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 3 restaurants. In central Dubai, the hotel is also close to Wild Wadi Water Park and Souk Madinat Jumeirah.


This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 11 AM.


All 481 air-conditioned rooms feature iPod docks, minibars, and coffee makers. LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Free newspapers, free bottled water, and safes are also standard.

Property features

Guests of Sheraton Dubai Mall of the Emirates Hotel have access to a full-service spa, 2 outdoor pools, and a children's pool. Free valet and self parking are available, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a fitness center, a spa tub, and a sauna.

Room options

Club Room

King 1 | Twin 2 | Sleeps 3

Deluxe Suite

King 1 | Sleeps 3

Executive Suite

King 1 | Sleeps 3

Junior Suite

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

90% of guests recommend this hotel

Total of 2117 reviews