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Sheraton Dubai Mall of the Emirates Hotel

5.0 out of 5.0

Recent guest reviews

I have twice now stayed at the Sheraton at the Mall of the Emirates and both times been impressed with the service, quality, comfort and overall quality of the experience. I can certainly recommend the hotel, it is a great place to stay as well as being in a great location.

excellent location directly to acces to emirates mall big advantage. perfect rooms great stuff using the elevator little bit can be confusing :) good view direct acces to metro station i will choose again this place..

Directly linked to one of the biggest shopping center Mall of Emirates, with the ski arena indoor. Quality hotel from all aspect, nice breakfast with local specialties. I had room on first floor, had no view on the city, but was OK. Hotel has open terrace as well where during the evening guests can have a nice rest when temperature is going lower. Best for business or shopping travelers.

very warm reception and friendly staff felt at home for the service provided. I stayed there for 2 days and had to cut short my trip due to emergency. staff was very cooperative in getting me through this. Rooms had nice view and accessibility to mall was best part.

Brilliant hotel giving the absolute best service from concierge to reception. Wonderful staff willing to halp at every turn. Nothong too much trouble. Great location sitting on top of the Mall and attached to the station. Excellent rooms with well appointed bathrooms and very comfortable beds. Great stay. Thanks to Inge on reception and manager Mohammed.

I stayed here 6/7-12. I enjoyed everything about this hotel. They are attached to the Mall of Emirates which was awesome. All of my needs were met during ny stay. Although it was Ramadan I could still get things to eat in my room. Rooftop pool was great also.

Good room with nice view, Great location with internal accessibility to Mall of Emirates and Dubai Mall, so it was easy from and to the Airport. Food are also great, as I had experience with room service. using Metro from and to the Airport that took about 25 - 30 minutes.

Sheraton Dubai Mall of the Emirates is another favorite SPG property to spend the hot days of the summer months. The location of the hotel and the access to the Mall of the Emirates makes it a great place to relax after a long day of shopping. Upon my arrival, at the front desk, Inge greeted me with a friendly face and assisted me with a smooth transition to my room. As a platinum member, she provided me with an upgrade to the striking suite. I’ve been at this hotel twice now, and the rooms are incredible. This Sheraton is more luxurious than many other SPG hotels I’ve been to in the past including Westin properties. The room included more than enough space as well as a comfortable yet elegant feel. The fitness gym and pool areas on the rooftop provided a great view of the city. The gym included more than enough cardio machinery, free weights and weight lifting equipment - everything one would need to get a quick workout in before shopping the day away. The pool area included a lounge pool as well as a lap pool to cool off from the hot sun. Upon arrival, I received a coupon, which allowed me to enjoy a refreshing beer on the house at the Vantage bar located across from the check in desk. The executive lounge never disappoints with the great food choices fit for any palate. Multiple salads, fresh vegetables and fruits, shrimp curry with jasmine rice, chicken quesadillas, vegetable spring rolls, and savory cheeses could not be piled high enough on my plate. The lounge had a delicious Shiraz and Sauvignon Blanc which I could not resist sampling. The breakfast at Besh, provided a great start to the day. Roma, my waitress, provided me a great seat with a view of the beautifully remodeled restaurant space and the city. Her service was prompt and included a smile. The chef prepared eggs to order for the many guests in the restaurant with ease. The chef also delivered my favorite condiment (Sriracha sauce) personally to my table. Mohammad helped me with my check out and insisted on my return. I will definitely return to this property for the location to the Emirates Mall, but moreover the friendliness and graciousness of the staff on every level at this property.

Despite being Ramadan and the faith Dubai in general practices, the hotel crew is poised and determined to ensure guests from other faiths are pampered without making them realize of the different provisions made in the hotel. The true hospitality experience commenced right from engagement with guest relations. A must for every traveller to experience the true Arabian hospitality at Sheraton Dubai Mall.

Stayed in the hotel for a period of 2 weeks while processing my visa. It's a great hotel with all facilities you need... Turkish restaurant in particular good for dinner. Gym with a quite nice view while workouts and a nice small but fine swimming pool area. Breakfast is recommended as well and the place is excellent for travelers who want to visit some malls as direct connection to the mal of the emirates and metro link. From here you can visit all must see attractions!

Sheikh Zayed Road - Al Barsha Dubai

Hotel highlights

  • Walking distance to Mall of the Emirates and Ski Dubai
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Al Barsha, Sheraton Dubai Mall of the Emirates Hotel is within a 5-minute walk of popular attractions such as Mall of the Emirates and Ski Dubai. This 481-room, 5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 3 restaurants. In central Dubai, the hotel is also close to Wild Wadi Water Park and Souk Madinat Jumeirah.


This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 11 AM.


All 481 air-conditioned rooms feature iPod docks, minibars, and coffee makers. LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Free newspapers, free bottled water, and safes are also standard.

Property features

Guests of Sheraton Dubai Mall of the Emirates Hotel have access to a full-service spa, 2 outdoor pools, and a children's pool. Free valet and self parking are available, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a fitness center, a spa tub, and a sauna.

Room options

Club Room

King 1 | Twin 2 | Sleeps 3

Deluxe Suite

King 1 | Sleeps 3

Executive Suite

King 1 | Sleeps 3

Junior Suite

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

90% of guests recommend this hotel

Total of 2099 reviews