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Located in Downtown Dubai within a mile (2 km) of Dubai Mall, The Palace Downtown Dubai is within 2 miles (3 km) of other popular sights such as Burj Khalifa. This 5-star hotel has 242 guestrooms and offers conveniences like 7 restaurants, a full-service spa, and an outdoor pool. Located centrally in Dubai, it's also close to Dubai International Convention and Exhibition Centre and Jumeira Beach and Park.


This hotel is home to 7 onsite restaurants, perfect for a quick bite to eat. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, breakfast is available for a fee.


All of The Palace Downtown Dubai's 242 soundproofed rooms provide balconies, minibars, and coffee makers. Guests can expect to find free WiFi and wired Internet, plus LCD TVs with satellite channels and DVD players. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other amenities include free newspapers, free bottled water, and safes.

Property features

Guests of The Palace Downtown Dubai enjoy a full-service spa, an outdoor pool, and a health club. There's free valet parking and limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a sauna, a rooftop terrace, and free WiFi in public areas.


  • Close to Dubai Mall
  • Free WiFi and wired Internet in rooms and public areas
  • Free valet parking
  • Onsite dining

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, The Palace Downtown Dubai features an outdoor pool and a health club. The hotel offers a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary high-speed wired and wireless Internet access.

Business amenities at this 5-star property consist of a business center, limo/town car service, and a meeting room. Event facilities measure 18299 square feet (1700 square meters). This luxury hotel also offers a sauna, a steam room, and a rooftop terrace. For a surcharge, the property provides an area shuttle and a shopping center shuttle. Onsite valet parking is complimentary.

The Palace Downtown Dubai has designated areas for smoking.

  • 24-hour front desk 
  • Total number of rooms - 242 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee/tea in common areas 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Full-service spa 
  • Shopping center shuttle (surcharge) 
  • Health club 
  • Library 
  • Turkish bath/Hammam 
  • Express check-in 
  • Gift shops or newsstand 
  • Rooftop terrace 
  • Luggage storage 
  • One meeting room 
  • Laundry facilities 
  • Limo or Town Car service available 
  • ATM/banking 
  • Free valet parking 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Area shuttle (surcharge) 
  • Number of restaurants - 7 
  • Conference space size (feet) - 18299 
  • Sauna 
  • Steam room 
  • Hair salon 
  • Designated smoking areas 
  • Pool umbrellas 
  • Tours/ticket assistance 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Spa treatment room(s) 
  • Multilingual staff 
  • Poolside bar 
  • Year Built 2007 
  • Conference space size (meters) - 1700 
  • Shopping on site 
  • Garden 
  • Spa services on site 
  • Outdoor pool 
  • Wedding services 


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet


Free valet parking

Room Amenities

The Palace Downtown Dubai offers 242 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies. LCD televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless high-speed Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Balcony 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Free newspaper 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Pay movies 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Hair dryer 
  • Slippers 
  • Separate bathtub and shower 
  • Bidet 
  • In-room childcare (surcharge) 
  • LCD TV 
  • Satellite TV service 
  • DVD player 
  • In-room safe 
  • Desk 
  • Soundproofed rooms 
  • Free toiletries 
  • Room service (24 hours) 
  • Iron/ironing board 
  • Blackout drapes/curtains 
  • Free WiFi 
  • Free wired high-speed Internet 

Where to Eat

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool, a health club, a sauna, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Snorkeling nearby 
  • Personal motorized watercraft on site 
  • Scuba diving nearby 
  • Water skiing nearby 
  • Parasailing nearby 
  • Sailing nearby 
  • Skydiving nearby 
  • Golf lessons available nearby 

Spa Services

The onsite spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage 
  • Deep tissue massage 
  • Steam room in spa 
  • Reflexology 
  • Detoxification wrap 
  • Spa tub in spa 
  • Massages 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Body treatments 
  • Facial treatments 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies


Check-in time ends at 11:30 PM

Check-in time starts at 3 PM

Minimum check-in age is 21

Special check-in instructions:

A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom. For further details, please contact the property using the information contained in your confirmation email.


Check-out time is noon

Payment types


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No cribs (infant beds) available


You'll be asked to pay the following charges at the property:
  • Deposit: AED 500 per night
  • Tourism fee: AED 20 per accommodation, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: AED 150 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Dubai Downtown Palace
  • Palace Downtown Dubai
  • Palace Dubai Downtown
  • Palace Hotel Dubai Downtown
  • Palace The Old Town Dubai
  • The Palace Old Town
  • The Palace The Old Town Hotel Dubai
  • Palace Downtown Dubai Hotel

We should mention

One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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