Staff was very respectful. I was treated with dignity and respect
Expect to be treated like a daily asset not as a guest. USLESS front desk manager. Rooms need a major renovation especially the bathrooms. Employees need to use the service elevator or be more polite when guest around in an enclosed area as such, and please someone allow them to shower and wash the uniforms in the hotel. The BO was unbearable….
Loved it.
I like the place and will come back
SHAKER and MR. JOHNSON the security officer was always so supportive, friendly, and very respectful not to forget attentive. My birthday trip began very horrifically with the room and receptionist but these men went above and beyond to make my stay comfortable. I would also want to thank Shaker for arranging the birthday cake from the manager. It caught me by surprise. I usually return from my tours on my birthday with my bed decorated with flowers, but this was beyond my expectations. Thank you for the kind gesture.
Assigned a room that had not been cleaned. I was immediately moved to an upgraded room
Extremely slow customer service. The temperature is always set to freezing level even at the restaurant and I am saying thermostat literally set at 17 deg every time and you can’t change it cause it doesn’t work. Also, breakfast staff is slow and they have no egg- station- you can order them but it takes them Ages to make them- extremely poor kitchen staff.
No privacy. When I came back to my room I noticed my stuff in the luggage was touched.
It was to cold. Thats the only thing I didnt like.
The bed is terrible, it actually sunk in the middle once you lay down. The carpet is dirty.
Lovely property. The staff is extremely helpful. I will definitely recommend.
I loved the treatment at the lemon pepper food area. Food and staff was delightful and will highly recommend this hotel
Liked it was close to mall within walking distance of. Staff very very friendly willing and able to find solutions to room issues. Rooms definitely need some more updating and better cleaning supplies. Need more shuttle options and Hours.
A standard hotel. It has the basics that you would need as a traveler. There is no wow factor or something that would impress you. It is clean and basic. Not a memorable hotel experience, but it serves the purpose of being close to Downtown Dubai with affordable price.
Located in Downtown Dubai within a mile (2 km) of Dubai Mall, Millennium Central Downtown is within 2 miles (3 km) of other popular sights such as Burj Khalifa. This 4-star hotel has 242 guestrooms and offers conveniences like a restaurant, a full-service spa, and an outdoor pool.
Enjoy a leisurely bite to eat at Lemon Pepper, the hotel's onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:00 AM.
Guests can expect 32-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers, designer toiletries, bidets, and slippers. Sitting areas, minibars, and free newspapers are also available.
Guests of Millennium Central Downtown enjoy a full-service spa, a nightclub, and an outdoor pool. Free valet and self parking are available, and there's also a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and concierge services. Other amenities at this spa hotel include a children's pool, a gym, and a sauna.
Staff was very respectful. I was treated with dignity and respect
Expect to be treated like a daily asset not as a guest. USLESS front desk manager. Rooms need a major renovation especially the bathrooms. Employees need to use the service elevator or be more polite when guest around in an enclosed area as such, and please someone allow them to shower and wash the uniforms in the hotel. The BO was unbearable….
Loved it.
Dear Guest,Greeting from Millennium Central Downtown!I am glad that you had a wonderful stay with us in our hotel and we are able to meet your expectations. Providing our gest with amazing experience and ensuring that they are happy is always our top priority. Our whole team works very hard to keep our guests happy I have shared your feedback with all our team members, I’m looking forward to welcome you back soon to continue exceeding your expectations!Warm Regards,
I like the place and will come back
Dear Mr.Eudes, Greeting from Millennium Central Downtown,Thank you very much for your positive feedback following your previous stay at the hotel. We are excited to know that you had an excellent stay with us and that we’ve met your expectations. Here at Millennium Central Downtown, we strive hard in providing the best quality of service and are more than happy to assist you efficiently. We hope to see you again and we look forward to having you back in the future.Best Regards,
SHAKER and MR. JOHNSON the security officer was always so supportive, friendly, and very respectful not to forget attentive. My birthday trip began very horrifically with the room and receptionist but these men went above and beyond to make my stay comfortable. I would also want to thank Shaker for arranging the birthday cake from the manager. It caught me by surprise. I usually return from my tours on my birthday with my bed decorated with flowers, but this was beyond my expectations. Thank you for the kind gesture.
Dear Mr.Alimatu, Greeting from Millennium Central Downtown, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our staff Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Dubai! Best Regards,
Assigned a room that had not been cleaned. I was immediately moved to an upgraded room
Dear Evan Greeting from Millennium Central Downtown, Please accept our apologies for any difficulties you encountered, rest assured that everything brought to our attention is treated with importance. Still, thank you for your positive review and we hope to have you back in the future.
Extremely slow customer service. The temperature is always set to freezing level even at the restaurant and I am saying thermostat literally set at 17 deg every time and you can’t change it cause it doesn’t work. Also, breakfast staff is slow and they have no egg- station- you can order them but it takes them Ages to make them- extremely poor kitchen staff.
Dear Mr.Hussain Greeting from Millennium Central Downtown, We would like to sincerely apologize for any difficulties you have experienced during your stay, especially with the room temperature, breakfast staff, and kitchen staff. Your comment is noted, and the concerned department has been informed already to address these issues accordingly. , thank you and we hope to welcome you back in the future.
No privacy. When I came back to my room I noticed my stuff in the luggage was touched.
Dear guest,Greetings from Millennium Central Downtown!Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. Our deepest apologies that you didn’t had a great experience with us. Our mission is to provide excellent guest experience, so we have taken your feedback onboard and will strive to make improvements. We hope to have an opportunity to serve you again in the future. Warm Regards,Team Millennium