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Four Points by Sheraton Downtown Dubai

4.0 out of 5.0

Recent guest reviews

Was told told I couldn't have females in my room but my co-worker was able to bring two to his room at two different times. Was told in a 2 separate phones before I arrived that it would be no problem as long as they have an ID.

I have stayed here few time before always enjoyed, great rate this time was a bounce

The hotel room is very clean and the staff are very friendly and professional. The rooms are cleaned everyday and beddings are well kept. There was only one thing that was a little bit problematic. The sink drain does not drain very well (Room 422, otherwise I had a very uneventful experience! I had a great time with my brother and his wife and it was an amazing vacation!

Convenient centralized location to for both business and and leisure. I've stayed at this hotel several time and the service has always been great. Pricing also affordable with the exception of when there's an event taking place.

This is a nice hotel in downtown Dubai. 2 things I did not like about the hotel management. 1) The house keeping open the door without giving a knock at the door. 2) I requested a non smoking room and got one, however maintenance and painting work was carried out in the hallway just outside the rooms without even notifying the customers. The paint fumes caused health problems all night to me. Sorry will not stay at this location again.

The experience at this hotel was wonderful. The staffs were fantastic and courteous. We had a great time

Great service out of a comfortable location. Would recommend this to others in need of a convenient place to stay.

Well cared for and well managed 4 star hotel. Hotel are uniformly cheerful, helpful and know their jobs well which is not the case at several other 4 and 5 star hotels I've stayed at. The food at the buffets morning, noon and night was above average quality and had a good spread in ethnic variety - since this trip was mid- summer, the very bottom of the tourist season, the food service was a pleasant surprise. Services such as gymn/fitness center, pool and message center are well fitted out and cared for. My only minus relates to location, limited nearby shopping for minor things you may have forgotten to pack, or would like to buy as a treat. Subway connect is a relatively short walk, although in mid summer it's a hot stroll. Location relative to the airport is fine, a short inexpensive taxi ride. Summary: Best overall 4 star of several I've stayed at in Dubai and I will reserve there on future trips. Well run, nice rooms good staff.

It was a little far from burj khalifa and far from the marina but the best part it was relaxing and quite at night.

The room was spacious and comfortable. Standard of cleaning was always very high. Staff was helpful and attentive. Initial dispute with free internet was sorted out some argument with the Duty Manager. Overall experience was very favorable.

This hotel is in the old part of Dubai so it is not close to the Downtown Dubai and its attractions. However, getting around Dubai by taxi is affordable. I was very disappointed that there was no WiFi access in the rooms and I thought the internet fees were pricey.

Staff was polite and professional. Location was not within walking distance of anything, but it was too hot to walk very far anyway (June). Room was clean and pleasant. As we arrived early in the morning, the hotel was able to have our room ready by 9 am, which is unusually early, but very helpful! I would recommend this hotel.

The hotel is not close to anything. It's a 15-20 walk to get anywhere. You have to take a taxi to get around. The hotel is decent. The rooms are clean and comfortable. The staff was friendly and helpful. You do have to pay a lot for the internet and any local calls. It should be free for the price but that's normal for Sheraton.

I stayed one night. Big and very clean room. Good bed. Not far from metro and plenty of options in Bur Dubai and Deira as well.

Great rooms, okay location. The hotel restaurants aren't great, definitely skip them to eat out.

I liked this hotel. It is a nice hotel and helpful staff.

hotel was clean and nice, just a little out of place and not many convenient features or place near by. No wireless internet in the suites, no payphones in the hotel lobby etc. The cafe in the lobby had limited items available. The rooms were a great size and very clean. walking to fast food was easy no real fine dining or modern shopping near by. however if you dont mine the surroundings the hotel is a nice hotel which is classier then the others near by.

Just an outstanding experience.......

it is not really a 4 star hotel. the house keeping didnot care to clean my room or either change my shower towels for the 3 nights that i stay there. the shower wall felt down with the light and all wires were hanging on the roof of shower and i alomst got electricuted and they call their staff to fix it but nobody cared. so it never got fixed. i recommend another better hotel to every one . it really should be 1 star hotel.

Drinks both alcohol and milkshakes were extremely expensive. Otherwise no complaints.

Mankhool Road, 4c Street Dubai

Located in Bur Dubai, Four Points by Sheraton Downtown Dubai is within a mile (2 km) of popular sights such as BurJuman Mall and Dubai Museum. This 4-star hotel has 250 guestrooms and offers an outdoor pool, free in-room WiFi, and free valet parking. Near the airport, it's also near Grand Mosque and The Dubai Heritage Village.


Dining

Enjoy dining at Eatery, one of 3 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. For your convenience, a continental breakfast is served for a fee each morning from 6:30 AM to 11:30 AM.


Rooms

All of Four Points by Sheraton Downtown Dubai's 250 rooms are air-conditioned and have an array of amenities, including refrigerators, minibars, and coffee makers. Guests can enjoy free WiFi and satellite TV. Bathrooms offer hair dryers, free toiletries, and bidets. Other amenities include free bottled water, safes, and phones.


Property features

Four Points by Sheraton Downtown Dubai features an outdoor pool, a children's pool, and a fitness center. There's free valet parking, and an airport shuttle (available 24 hours) for AED 110 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a sauna, free WiFi in public areas, and a business center.

Room options

Suite, 1 Bedroom

King 1 | Sleeps 4

Room (Preferred)

King 1 | Twin 2 | Sleeps 3

Studio

King 1 | Sleeps 3

Guest reviews for Four Points by Sheraton Downtown Dubai

Everyone (2) Business (11) Couples (5) Family (5) Other (8) Friends (2)
1

would not recommend to my friends

Everyone

Was told told I couldn't have females in my room but my co-worker was able to bring two to his room at two different times. Was told in a 2 separate phones before I arrived that it would be no problem as long as they have an ID.

By on Jul 10, 2016

4

nice hotel, closer to were i needed to be

Everyone

I have stayed here few time before always enjoyed, great rate this time was a bounce

By , from chicago on Feb 18, 2016

5

family visit

Singles

The hotel room is very clean and the staff are very friendly and professional. The rooms are cleaned everyday and beddings are well kept. There was only one thing that was a little bit problematic. The sink drain does not drain very well (Room 422, otherwise I had a very uneventful experience! I had a great time with my brother and his wife and it was an amazing vacation!

By on May 19, 2015

4

convenient location

BusinessTravelers

Convenient centralized location to for both business and and leisure. I've stayed at this hotel several time and the service has always been great. Pricing also affordable with the exception of when there's an event taking place.

By on Mar 19, 2015

3

good hotel but have complains

BusinessTravelers

This is a nice hotel in downtown Dubai. 2 things I did not like about the hotel management. 1) The house keeping open the door without giving a knock at the door. 2) I requested a non smoking room and got one, however maintenance and painting work was carried out in the hallway just outside the rooms without even notifying the customers. The paint fumes caused health problems all night to me. Sorry will not stay at this location again.

By on Aug 10, 2014

4

fantastic vacation

Couples

The experience at this hotel was wonderful. The staffs were fantastic and courteous. We had a great time

By on Mar 5, 2014

4

feels like home

BusinessTravelers

Great service out of a comfortable location. Would recommend this to others in need of a convenient place to stay.

By on Jul 24, 2013

4

overall best run hotel of many i've stayed at in dubai

BusinessTravelers

Well cared for and well managed 4 star hotel. Hotel are uniformly cheerful, helpful and know their jobs well which is not the case at several other 4 and 5 star hotels I've stayed at. The food at the buffets morning, noon and night was above average quality and had a good spread in ethnic variety - since this trip was mid- summer, the very bottom of the tourist season, the food service was a pleasant surprise. Services such as gymn/fitness center, pool and message center are well fitted out and cared for. My only minus relates to location, limited nearby shopping for minor things you may have forgotten to pack, or would like to buy as a treat. Subway connect is a relatively short walk, although in mid summer it's a hot stroll. Location relative to the airport is fine, a short inexpensive taxi ride. Summary: Best overall 4 star of several I've stayed at in Dubai and I will reserve there on future trips. Well run, nice rooms good staff.

By on Jul 12, 2013

4

calm stay

Couples

It was a little far from burj khalifa and far from the marina but the best part it was relaxing and quite at night.

By on Jul 8, 2013

4

decent, comfortable accomodation

BusinessTravelers

The room was spacious and comfortable. Standard of cleaning was always very high. Staff was helpful and attentive. Initial dispute with free internet was sorted out some argument with the Duty Manager. Overall experience was very favorable.

By on Feb 12, 2013