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Located in Deira within a mile (2 km) of Gold Souk, Carlton Palace Hotel is within 2 miles (3 km) of other popular sights such as Deira City Centre. This 212-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi. Near the airport, it's also near BurJuman Mall and Dubai Creek.

Dining

This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Start each morning off right with buffet breakfast served for a fee.

Rooms

The 212 rooms are air-conditioned and have an array of amenities, including minibars, free newspapers, and safes. TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, designer toiletries, bathrobes, and slippers. In-room massages are available, and other amenities include phones and desks.

Property features

Carlton Palace Hotel features a full-service spa, an outdoor pool, and a health club. There's free valet parking, and an airport shuttle (available on request) for AED 80 per vehicle roundtrip. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and WiFi in public areas.

Highlights

  • Close to Gold Souk
  • Free in-room WiFi
  • Free valet parking
  • Onsite dining

Renovations & Closures

The hotel will be renovating from 07 June 2016 to 03 July 2016 (completion date subject to change). The following areas are affected:
  • Swimming pool
Alternate facilities will be available offsite during the renovation.
During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

Located just a 10-minutes drive from Dubai International Airport and a 8-minutes walk from Union & Al Rigga Metro Station. Guests can admire city views while sunbathing on the terraces, and cool off with a dip in the open-air rooftop pool. The Carlton Palace Hotel 's health and fitness center incorporates a gym, massage room, sauna, steam room, and hot tub.

Guests can browse the onsite shopping arcade, with gift shop and hair salon, while those with business needs can make use of the meeting rooms and business services.

Wireless Internet access is available throughout the property and valet parking is complimentary. Live music is performed nightly in the hotel's Sketch Bar.

  • Airport transportation (surcharge) 
  • Outdoor pool 
  • Poolside bar 
  • Full-service spa 
  • Spa treatment room(s) 
  • Steam room 
  • Sauna 
  • Free newspapers in lobby 
  • Babysitting or childcare (surcharge) 
  • Coffee shop or café 
  • Breakfast available (surcharge) 
  • Limo or Town Car service available 
  • Business center 
  • Porter/bellhop 
  • Multilingual staff 
  • 24-hour front desk 
  • Gift shops or newsstand 
  • Shopping on site 
  • Hair salon 
  • Laundry facilities 
  • Dry cleaning/laundry service 
  • Barbecue grill(s) 
  • Bar/lounge 
  • Elevator/lift 
  • Wedding services 
  • Express check-out 
  • Express check-in 
  • Total number of rooms - 212 
  • Luggage storage 
  • One meeting room 
  • Number of floors - 11 
  • ATM/banking 
  • Number of restaurants - 3 
  • Conference center 
  • Coffee/tea in common areas 
  • Free shopping center shuttle 
  • Health club 
  • WiFi (surcharge) 
  • Free valet parking 
  • Snack bar/deli 
  • Year Built 1997 
  • Number of buildings/towers - 1 
  • Spa tub 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Snack bar/deli  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Wireless internet access ( AED 40 )

Parking

Free valet parking

Room Amenities

  • Room service (24 hours) 
  • In-room climate control (air conditioning) 
  • Free newspaper 
  • Air conditioning 
  • Blackout drapes/curtains 
  • Phone 
  • Minibar 
  • Daily housekeeping 
  • Private bathroom 
  • Designer toiletries 
  • Bidet 
  • Bathrobes 
  • Hair dryer 
  • Slippers 
  • Bathtub only 
  • In-room childcare (surcharge) 
  • In-room safe 
  • Television 
  • Iron/ironing board (on request) 
  • Desk 
  • Satellite TV service 
  • Free WiFi 
  • In-room massage available 

Where to Eat

Al Shindagah - International Cuisine - An all-day dining restaurant offering a high standard of 24-hour service that starts the day with a huge breakfast buffet featuring both continental and international morning favorites, while lunch is an impressive buffet that features a large selection of mezzeh and salads, a tempting mixture of grills, Indian fare and local recipes, and a wide selection of desserts. Alternatively, a full à la carte menu is also available throughout the day. An ideal place for a quick bite or a lingering meal. Located in the hotel lobby.

Al Diwan - Lebanese Restaurant - A true taste of Arabian and Lebanese hospitality. Enjoy the generous, friendly service and the menu's rich variety, featuring many traditional dishes as well as a great selection of hot and cold mezzeh. You can also experience a variety of shisha flavours, which are offered along with an exciting daily entertainment programme (Arabic singer, Lebanese band and belly dancer).

Sketch - Mediterranean Cuisine - The new and trendy restaurant and bar is redefining an evening out in Deira with style and relaxation. Sketch, the contemporary restaurant and bar, provides the ideal setup for unwinding into deep comfortable sofas, armchairs and designer bar stools as you sip on your favorite drink from the extensive bar list. Executive Chef Dirk Friebel has extensively explored the taste of the Mediterranean and brings with him a unique and innovative approach to the style of food and promises a delectable culinary journey.

Al Shark - Iraq Restaurant - A true taste of Arabian and Iraqi hospitality.

Pool Bar - Snacks and Beverages - Offers a stunning view of Dubai's skyline. Swim-up bar and poolside sun deck area, serving coffees, alcoholic beverages and soft drinks together with a wide selection of light snacks. Open daily 9 AM to 6 PM.

Breakfast

You can order up room service around the clock.

Nearby Things to Do

Private beach offers a range of activities including water-skiing and volleyball. The hotel can also arrange desert safaris, four wheel drive excursions, camel racing, and boat trips on the Dubai Creek.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby 
  • Personal motorized watercraft on site 
  • Parasailing nearby 
  • Golf lessons available nearby 

Spa Services

Metropolitan Palace Dubai is home to one of the largest gymnasiums in Dubai, Dimension Health Club. The facility includes a rooftop swimming pool along with a spa tub, sauna, and steam room. Massage service are available.

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at noon

Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.
A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom. For further details, please contact the property using the information contained in your confirmation email.

Check-out

Check-out time is noon

Payment types

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No cribs (infant beds) available

Fees

You'll be asked to pay the following charges at the hotel:
  • Tourism fee: AED 20 per accommodation, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: AED 75.00 per person (approximately)
  • Fee for wireless Internet in public areas: AED 40 (rates may vary)
  • Airport shuttle fee: AED 80 per vehicle (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Dubai Metropolitan
  • Dubai Metropolitan Palace
  • Metropolitan Dubai
  • Metropolitan Dubai Palace
  • Metropolitan Palace
  • Metropolitan Palace Dubai
  • Metropolitan Palace Hotel
  • Metropolitan Palace Hotel Dubai
  • Palace Dubai
  • Hotel Metropolitan Palace
  • Metropolitan Palace Dubai Hotel
  • Carlton Palace Hotel Dubai
  • Carlton Palace Hotel
  • Carlton Palace Dubai
  • Carlton Palace

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms.


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