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Holiday Inn York

3.0 out of 5.0

Recent guest reviews

Good hotel within walking distance of York City centre. Hotel is a bit dated in places but that is surpassed by the friendly and helpful staff on hand. The Junction restaurant within offers two 10oz Ribeye or two 8oz Sirloin steaks + b Bottle of house wine for £39, which is a good deal. Leaving the hotel, turn right (off Cherry Land) and you have a 15 minute walk to the city walls passing many bus stops en route. Parking spaces are a plenty, so best drive here, check in, leave the car and enjoy the city’s many restaurants and traditional pubs.

Ideal location if you are going to the races, nice size rooms, comfy bed, breakfast at extra cost but worth it. Easy to find with ample free parking. Nice size bar/lounge and not too expensive prices.

We stayed here for 4 nights in October for some sightseeing and to attend the Yorkshire Marathon. 2 hours train journey from Kings Cross London and then an easy bus ride of less than 10 mins from York train station (look for buses to Tadcaster and get off at St Edwards Church, 2 mins from the hotel). Upon arrival the receptionist was deep in conversation on the phone and we were kept waiting for 10 mins or so and then offered no apology when she finally finished; not the best of starts. Our room was on the first floor overlooking the back car park and was very clean and very quiet, we slept so well here! The room was a good size but the bathroom was ridiculously tiny though well equipped. The room was cleaned well each day though the sheets were not changed in the 4 nights we were there. Breakfast on day one was a shambles! We were not directed to a table so had to find one ourselves and because all the mugs are set upright on the tables it is confusing as you think they are in use. Putting them upside down would look a lot better too. At the hot buffet large plates had run out and we had to ask for them. Then bowls run out and we had to again ask for them. The milk ran out and guests were having to stand around before a staff member realised there was a problem. Teaspoons also ran out and long cafe style spoons were offered instead. We had to ask twice for a coffee top-up. Hot food items ran out as did the orange juice so although the food was good the whole experience wasnt good at all. Thankfully on the following days they redeemed themselves and all went well with good service. It was obviously a shortage of staff that caused the initial problem and an apology or explanation would have been nice. We didnt eat other meals here and only had one drink in the bar on our last night. Good service but over priced. Go to the pub over the road!! It was a good 30 mins walk into the city centre but we were fine with that and helped burn off the excess calories we consumed whilst in York! Regular buses also run along the straight route into the city. Check out was a much better experience than check in. Very friendly and happy to chat about our time in York. Overall a good stay though and much preferred staying out of town than being in the centre.

To be honest this hotel doesn't look anything special from outside, but when you get inside your impression changes immediately. Modern light and airy reception with lovely friendly, welcoming staff on reception. Our room was quite compact but perfectly workable for a couple; because we didn't arrive til late evening it pretty much was just 'a bed for the night' rather than needing any space to relax and chill out so it wasn't a problem. Very impressed at the modern feel of both the bedroom and bathroom - you can tell it's been refurbed and, importantly, well maintained. The bathroom is again quite compact but with a great modern feel - well lit and oh that shower! Could've stayed in there for ages :) The late checkout time of noon was very handy - I arrived suffering from a stinking cold so it was good to leave the alarm clock off, have a lie in and leisurely shower. My husband noticed that the sink water was very slow to drain and wasn't sure that the bathroom fan was working - but we mentioned it at reception and the staff couldn't have been more helpful, making a note to ensure it got checked. Holiday Inn York is in a great location - not far from the main A64 from the A1M, only 2 minutes drive to the Park and Ride, and not much further to York Designer Outlet. The only one thing that let this hotel down is the state of the car park - uneven with some dreadful potholes! Will definitely stay again.

We stayed at York Holiday Inn for a couple of nights at the end of September. Our stay was great and the staff were really helpful. we asked for a quiet party of the hotel as we had a baby with us, and we were put in Room 14 just behind reception. Overall we didn't hear much in the way of noise from the hotel and our little one slept well both nights. The room was well presented and had plenty of space, with the exception of the bathroom, which was a little pokey, but how much time are you going to spend in the bathroom anyway? Breakfast was a standard buffet, but everything was well cooked and hot, with more than enough choice for two nights. We originally didn't book breakfast on the first morning, but we slept in and ended up paying for it there and then. reception offered us two breakfasts for £15 which we though was really good value. There was plenty of parking to the side and rear of the hotel, although as some other reviews have said, the car park is a bit potholey, but it wasn't a huge problem, even with a sleeping baby in the back of the car! The location is great, just a mile or two down the Tadcaster Road outside the city centre. Coming from the south is easy enough, just along the A64 and head towards the city centre. There's a few pubs and amenities nearby in case you want to eat out close to the hotel. The main road into town was really busy on the Saturday lunchtime, so I'd recommend you either walk, or head into town early! One added bonus, was that the start line for York parkrun was literally at the end of the road, so Saturday morning, I was up bright and early, walked down the road and within two minutes, I was ready for my usual Saturday parkrun. If that's your thing, I can't think of a better place to stay in York!

I’ve stayed at this hotel a number of times over the the years as it is a favourite for the wife. I had a meeting there a week last Friday and a follow up meeting last Friday. The staff are generally friendly and the food is ok. Handy for a trip to York centre as the bus stop is just down the road. The car park is an absolute disaster with pot holes so deep it looks like the RAF have used it for bombing practice. I wrecked an alloy a week last Friday so was ultra cautious this week. God knows what it would be like arriving in the dark! Also the bins were full in the car park on both visits so little management attention paid to detail or upkeep. The amount this place charges for rooms I’d expect better!

We recently stayed at the Holiday Inn York for 4 nights. The hotel was nice and all the staff were very friendly. Our problem was we were in room 30 on the ground floor and on our second night we were wakened just after midnight with noises outside our door that went on for over an hour and a half. We only realised what the noise was when we looked out the peep hole and discovered if was the staff setting up the conference room right opposite our room. We mentioned it the next day to member of staff that just happened to ask us if we had had a good night's sleep! He said he would get it noted. On our last night we had to set our alarm for 6.30 as had to get early train home. Again about 12 midnight the same noise started! When we looked out it was a member of staff taken the tables and chairs down! I went out and asked how long this noise would continue for and said it's ridiculous at that time of night. She apologised and said she wouldn't do anymore. When we checked out the receptionist asked if we had enjoyed our stay so we told her about our 2 sleepless nights and asked why do they do that at that time of night when they have guests sleeping right opposite and she said that's just when they always set up and take down the conference room table and chairs. She said she would pass on our comments to hotel manager and get him to phone us. We have been back home a week and not heard a word from hotel. Surely this should be done during the day and not when paying guests are sleeping at 12- 1.3oam!

Booked a couple of nights at this hotel through an online booking agency. Reviews were pretty decent and came in at a decent price. The hotel itself is on the outskirts of York and easy to access if coming in from the A1. Reception staff very helpful and provided us with a local booklet with map and pointed out the location of attractions in the City. The hotel does seem to be undergoing some renovation and the room we had on the 2nd floor was comfortable and what you might expect for the price range. The bathroom had clearly been modernised but, is very tight for space. Everything worked though and it is a decent shower. Bed was comfortable and a good nights sleep was had. A real bonus was free high speed wifi right across the hotel. Left the car at the hotel and took the bus into the City. Bus stop is just 2-300 yards from the hotel on Tadcaster Road. No 4 bus (thanks again to the receptionist for telling us which bus) takes you right into the city and delivers you to Clifford Tower and Castle Museum. Fare is £1.80 each way. Did not have an evening meal in the restaurant as we were going out before it opened. We did however have a meal in the bar area. Good choice on the menu and food was hot. Same could not be said of the bar area which was quite cool. Breakfast was again as you would expect for this type of hotel but we did experience a difference between the two days. Day one, everything was hunky dory. Good selection of freshly cooked food and attentive staff. Day two did not seem any busier but had to ask and wait for various things. Glasses for fruit juices, bread for the toaster were two issues. An interesting one was "teaspoongate". Every table had a plate with a milk jug on and one teaspoon. Did not matter if the table was for 2, 4 or 6, Just the single teaspoon. Several guests were asking for additional teaspoons and it seems they were like gold dust! More teaspoons please folks!! The hotel was comfortable but there were some areas that let it down. Rooms not as clean as they could have been. I was a little surprised to find someone's socks (not mine) under the bed. When we went out at around 5:30 one evening there was a pile of pots with food on left at the top of the first set of stairs. When we got back at 10pm, the same stack of pots was still there. All in all, this hotel was good value and just needs a little more attention to detail.

Stayed for two days the room was clean the bathroom was very good water was hot and shower strong. The hotel was let down by the bed it was not to my liking very hard and two singles pushed together giving an uncomfortable ridge down the middle. The staff in the restaurant where excellent and George is an asset to the hotel he was very good at his job and his customer service was exceptional with made up for an average breakfast. Typical buffet with cold eggs uncooked tomatoes etc:I am sure it you are going to York you could do better.

Another trip to York, stayed in the holiday inn this time. Outside needs some paint as it’s looking worn but inside the staff are the usual friendly self and made me feel welcome as always. Room was an recently refurbished one so was lovely but birthday was very small.

Tadcaster Road York England

Hotel highlights

  • Free parking
  • Onsite dining
  • WiFi and wired Internet in rooms and public areas (fees apply)
  • 24-hour front desk

York Dungeon is within 2 miles (3 km) of Holiday Inn York while other popular attractions such as York Minster are within 3 miles (5 km). This 142-room, 3-star hotel has conveniences like a restaurant, a bar/lounge, and free self parking. Jorvik Viking Centre and Shambles are also nearby.


Dining

This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start each morning off right with English breakfast served for a fee.


Rooms

Holiday Inn York's 142 air-conditioned rooms provide minibars, coffee makers, and free newspapers. TVs come with satellite channels and pay movies, and guests can stay connected with WiFi and wired Internet. Beds sport pillow menus and bathrooms offer hair dryers. Other standard amenities include phones, ironing boards, and desks.


Property features

Holiday Inn York offers WiFi in public areas and 7 meeting rooms. You can take advantage of free parking if you drive. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables.

Room options

Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Standard Room, Non Smoking

Full 1 | Sleeps 3

Deluxe Room, Non Smoking

Full 1 | Sleeps 2

Room, 1 Double Bed with Sofa bed, Non Smoking

Full 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

70% of guests recommend this hotel

Total of 1360 reviews