generally clean and convenient
Everything was great. The only downside was that a few of the pieces of gym equipment either didn't work or had very very little weight.
We enjoyed our on-night stay. Room was nice. Breakfast was good. Premises were clean and attractive.
Every time I go to Chicago I always stay here. Its 30-40 mins from Chicago but it’s worth staying here. Always affordable prices, clean, breakfast, and all staff are very kind. Keep it BestWestern! 🙏
No water fountain in entire building, no sink in the kitchen area.
We felt the hotel was conveniently located to major roads so that we had options for traveling into downtown Chicago. It was also near multiple restaurant and shopping options. The staff was helpful and the complimentary breakfast was good.
Run down. Stayed for three nights; toilet ran and we called. They fixed it the next day and it started again. Blankets were more like sheets and they ran out of heavier ones. They need to pump some money into this hotel. Staff was very nice.
Really nice and clean. Great staff and cheap.
Pleasant staff great breakfast convenient location
Clean modern and breakfasy was outstanding
Our room was not ready at the check-in time of 3pm. Were exhasted from traveling & had our kids with us. They said would be a few minutes until ready. Not true. An hour later after waiting in the lobby, more & more people were told the same. Then we were told no rooms are ready because they have lots of guests & lots of people have late check out. Either way, wehad a reservations & the rooms should have been ready. Never trusting this place again.
Great value!
Clean, pleasant place for an overnight stay. A little tricky to arrive at the hotel because of the traffic patterns. Lots of shopping and restaurants nearby, but, again because of traffic patterns, some effort is needed to actually get to them.
They got construction or renovation going on and the only negative was the parking sucked I came from work and it was packed otherwise I enjoyed my stay front desk very nice room comfy bathroom very small wouldn’t mind a more spacious room next time
A budget-friendly stay. It's under renovation so it's not the cleanest and rough around the edges but a decent stay.
Located within a mile (2 km) of Yorktown Shopping Center, Best Western Chicago - Downers Grove is within 3 miles (5 km) of Advocate Good Samaritan Hospital. This 120-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. The onsite restaurant is perfect for a quick bite to eat.
Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Guests staying at Best Western Chicago - Downers Grove enjoy an outdoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and luggage storage. Additional amenities include meeting rooms, conference space, and a business center.
generally clean and convenient
Thank you so much for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. we work really hard to make sure our guest has the best experience possible, so reviews like yours are truly rewarding to hear.
Everything was great. The only downside was that a few of the pieces of gym equipment either didn't work or had very very little weight.
THANK YOU SO MUCH FOR TAKING THE TIME TO POST A REVIEW, WE ARE SO HAPPY TO HEAR THAT YOU ENJOYED YOUR STAY WITH US. WE WORK REALLY HARD TO GIVE OUR GUEST THE FINEST EXPERIENCE POSSIBLE, SO REVIEWS LIKE YOURS ARE TRULY REWARDING TO HEAR.
THANK YOU SO MUCH FOR TAKING THE TIME TO POST A REVIEW, WE ARE SO HAPPY TO HEAR THAT YOU ENJOYED YOUR STAY WITH US. WE WORK REALLY HARD TO GIVE OUR GUEST THE FINEST EXPERIENCE POSSIBLE, SO REVIEWS LIKE YOURS ARE TRULY REWARDING TO HEAR.
We enjoyed our on-night stay. Room was nice. Breakfast was good. Premises were clean and attractive.
THANK YOU SO MUCH FOR TAKING THE TIME TO POST A REVIEW, WE ARE SO HAPPY TO HEAR THAT YOU ENJOYED YOUR STAY WITH US. WE WORK REALLY HARD TO GIVE OUR GUEST THE FINEST EXPERIENCE POSSIBLE, SO REVIEWS LIKE YOURS ARE TRULY REWARDING TO HEAR.
Every time I go to Chicago I always stay here. Its 30-40 mins from Chicago but it’s worth staying here. Always affordable prices, clean, breakfast, and all staff are very kind. Keep it BestWestern! 🙏
THANK YOU FOR STAYING AT THE BESTWESTERN HOTEL!
No water fountain in entire building, no sink in the kitchen area.
We felt the hotel was conveniently located to major roads so that we had options for traveling into downtown Chicago. It was also near multiple restaurant and shopping options. The staff was helpful and the complimentary breakfast was good.
Run down. Stayed for three nights; toilet ran and we called. They fixed it the next day and it started again. Blankets were more like sheets and they ran out of heavier ones. They need to pump some money into this hotel. Staff was very nice.
Dear Jill,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact me directly at hotel.Sincerely,Gabriel JauridezGeneral ManagerBest Western Chicago - Downers Grove
Thank you so much for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. we work really hard to make sure our guest has the best experience possible, so reviews like yours are truly rewarding to hear.