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Palace Hotel

4.0 out of 5.0

Recent guest reviews

Very nice stay. Great location, room has everything you need and the hotel has a nice breakfast. Do not expect the services of Waldorf Astoria and the breakfast buffet of an hotel all inclusive in Cancun, but expect everything done correctly. I travel all around the world and I can say this is a very good option to visit Zagreb

Forgot one of our jackets there. When we called to have it returned they said they "didn't find it". They provided this answer without even looking. Obviously, someone took it, it's a big jacket. Was going to leave a great review until this experience. Not only that but if you plan to call to ask about something left behind be prepared to be told "call me back in 10 minutes, I'm busy". Therefore, I will leave any service/room related reviews with "terrible".

We loved our brief (1 night) stay at the Palace Hotel. The location was excellent - very central and walking distance to most sites in Zagreb, and also just across the street from park areas that are great for walking or just sitting and enjoying the sunshine. Our room had been recently remodeled, and the staff was super friendly and helpful. The bed was hard, but that seems typical of most places we've stayed in Europe. If we are in Zagreb again, we will definitely stay here.

Great place to stay. Everything to see in the city is within walking distance. Trams stop next to the hotel.

The hotel is in good condition with updated interiors. The staff was polite and helpful. The location is good with easy access to trams and main train station. Breakfast was very good.

gorgeous place, they even packed us a snack since we had to leave before breakfast!

The hotel was perfect! It was in walking distance to all major landmarks, the staff were incredibly accommodating, breakfast included, and comfortable rooms! I am very pleased with my stay.

Just a few blocks from the main road made this a quitter location, yet close enough to easily walk to the main attractions, including the Zagreb Cathedral, funicular, and St. Mark's, and main shopping street. A very nice hotel.

Very pleasant professional staff. Nice coffee shop/bar. Semi comfortable digs, second/tourist environment.

After two very busy weeks of small ship travel, I arrived at my own "palace". Staff facilitated a meal, a massage and anything else I needed. They were saints! Everything about the hotel met my needs.

We could walk the town from this location. Just 4 blocks from the train station and 4 blocks the opposite direction to the center of town main square. Quiet location, good eating spots to walk to and redecorated rooms. Many Americans come here. Buffet breakfast is full of protein and choices in nice restaurant setting.

Trg J.J. Strossmayera 10 Zagreb

Hotel highlights

  • Walking distance to Archaeological Museum and Ban Jelacic Square
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Archaeological Museum is within a 5-minute walk of Palace Hotel while other popular sites like Ban Jelacic Square are within a 15-minute stroll. This 122-room, 4-star hotel has conveniences like free in-room WiFi, a fitness center, and a conference center. Centrally located in Donji Grad, the hotel is also a short walk from Ethnographic Museum and Croatian National Theatre.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 10 AM. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.


Rooms

All of Palace Hotel's 122 air-conditioned rooms provide minibars, safes, and phones. Guests can expect LED TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms have hair dryers, free toiletries, and slippers. Rooms also include desks.


Property features

Renovated in 2014, Palace Hotel offers a fitness center, free WiFi in public areas, and 4 meeting rooms. You can take advantage of extended parking, along with an airport shuttle (available on request) for HRK 350 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a conference center, a business center, and a computer station.

Room options

Comfort Single Room

Twin 1 | Sleeps 1

Comfort Twin Room

Twin 1 | Sleeps 2

Guest reviews for Palace Hotel

Everyone (9) Business (1) Other (1)
5

very nice breakfast

Everyone

Very nice stay. Great location, room has everything you need and the hotel has a nice breakfast. Do not expect the services of Waldorf Astoria and the breakfast buffet of an hotel all inclusive in Cancun, but expect everything done correctly. I travel all around the world and I can say this is a very good option to visit Zagreb

By , from shanghai on Oct 18, 2017

2

this hotel will keep your stuff if you forget it.

Everyone

Forgot one of our jackets there. When we called to have it returned they said they "didn't find it". They provided this answer without even looking. Obviously, someone took it, it's a big jacket. Was going to leave a great review until this experience. Not only that but if you plan to call to ask about something left behind be prepared to be told "call me back in 10 minutes, I'm busy". Therefore, I will leave any service/room related reviews with "terrible".

By on Oct 6, 2017

5

nice hotel, central location

Everyone

We loved our brief (1 night) stay at the Palace Hotel. The location was excellent - very central and walking distance to most sites in Zagreb, and also just across the street from park areas that are great for walking or just sitting and enjoying the sunshine. Our room had been recently remodeled, and the staff was super friendly and helpful. The bed was hard, but that seems typical of most places we've stayed in Europe. If we are in Zagreb again, we will definitely stay here.

By , from California on Oct 4, 2017

5
Everyone

Great place to stay. Everything to see in the city is within walking distance. Trams stop next to the hotel.

By on Sep 10, 2017

5

the hotel is very nice with helpful staff

Everyone

The hotel is in good condition with updated interiors. The staff was polite and helpful. The location is good with easy access to trams and main train station. Breakfast was very good.

By , from MI on Sep 7, 2017

5

beautiful!

Everyone

gorgeous place, they even packed us a snack since we had to leave before breakfast!

By on Jul 28, 2017

5

great hotel close to the center

Everyone

The hotel was perfect! It was in walking distance to all major landmarks, the staff were incredibly accommodating, breakfast included, and comfortable rooms! I am very pleased with my stay.

By , from Boston, MA, USA on Jan 21, 2017

Review comment responded on Feb 22, 2017

We thank you once again for your wonderful review and hope we will have the pleasure of welcoming you again to our city center palace.

5

very nice hotel

Everyone
Hotel restaurant Palace hotel

Just a few blocks from the main road made this a quitter location, yet close enough to easily walk to the main attractions, including the Zagreb Cathedral, funicular, and St. Mark's, and main shopping street. A very nice hotel.

By on Jun 16, 2016

3

grand old style but only three stars

Everyone

Very pleasant professional staff. Nice coffee shop/bar. Semi comfortable digs, second/tourist environment.

By , from St Petersburg on Mar 21, 2016

5

my mini parisian visit

Singles

After two very busy weeks of small ship travel, I arrived at my own "palace". Staff facilitated a meal, a massage and anything else I needed. They were saints! Everything about the hotel met my needs.

By on Nov 30, 2012