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Located within 2 miles (3 km) of Arco Beach, Hotel Resort & Spa Cristal Ballena is within 3 miles (5 km) of Pinuela Beach. This 21-room, 3-star resort has conveniences like a full-service spa, an outdoor pool, and free in-room WiFi. Also close to this Ballena resort are Marino Ballena National Park and Ventanas Beach.


Free buffet breakfast is included with your stay. Enjoy a bite to eat at the resort's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.


All of Hotel Resort & Spa Cristal Ballena's 21 air-conditioned rooms provide furnished balconies, minibars, and coffee makers. Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and Tempur-Pedic beds with premium bedding ensure a restful night. Ceiling fans, safes, and phones are other standard amenities.

Property features

Guests staying at Hotel Resort & Spa Cristal Ballena enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. There's free parking and an area shuttle for a fee. Helpful staff can provide dry cleaning/laundry services, concierge services, and luggage storage. Other amenities at this spa resort include a meeting room, a library, and free newspapers.


  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Hotel Amenities

Hotel Amenities

Hotel Resort & Spa Cristal Ballena features a full-service spa and an outdoor pool. The resort offers a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary high-speed wireless Internet access.

Event facilities measuring 861 square feet (80 square meters) include a meeting room. This romantic resort also offers a library, a terrace, and tour/ticket assistance. Complimentary self parking is available on site.

  • Total number of rooms - 21 
  • Number of floors - 2 
  • Bar/lounge 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Free breakfast 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Full-service spa 
  • Free beach shuttle 
  • Gift shops or newsstand 
  • Billiards or pool table 
  • Tours/ticket assistance 
  • Free WiFi 
  • Pool umbrellas 
  • Library 
  • Spa treatment room(s) 
  • One meeting room 
  • RV, bus, truck parking 
  • Garden 
  • Terrace 
  • Picnic area 
  • Poolside bar 
  • Luggage storage 
  • Restaurant 
  • Free self parking 
  • Area shuttle (surcharge) 
  • Conference space size (feet) - 861 
  • Pool sun loungers 
  • Conference space size (meters) - 80 
  • Outdoor pool 
  • Wedding services 


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking, RV, bus, truck parking

Room Amenities

Hotel Resort & Spa Cristal Ballena offers 21 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. Tempur-Pedic beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless high-speed Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

  • Premium bedding 
  • Furnished balcony 
  • Air conditioning 
  • Ceiling fan 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • In-room massage available 
  • Shower only 
  • In-room safe 
  • Desk 
  • Satellite TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Room service (limited hours) 
  • Tempur-Pedic mattress 
  • Free cribs/infant beds 
  • Rollaway/extra beds (free) 

Where to Eat

Guests are offered a complimentary buffet breakfast.

Pura Vida - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the resort include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Snorkeling nearby 
  • Surfing/boogie boarding nearby 
  • Kayaking nearby 
  • Scuba diving nearby 
  • Rafting nearby 
  • Hiking/biking trails nearby 
  • Ecotours nearby 
  • Boat tours nearby 
  • Rock climbing nearby 

Spa Services

Spa Cristal has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

  • Hot stone massage 
  • Deep tissue massage 
  • Sports massage 
  • Minimum age to access spa is 12 
  • Number of treatment rooms 1 
  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body scrubs 
  • Aromatherapy treatments 
  • Massages 
  • Body treatments 
  • Facial treatments 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-in time ends at 10 PM

Check-in time starts at 2 PM


Check-out time is noon

Payment types


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


You'll be asked to pay the following charges at the property:
  • Christmas Eve (24 December) Gala Dinner per adult: CRC 30000
  • New Year's Eve (31 December) Gala Dinner per adult: CRC 46000
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Name

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

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