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Novi Oaks Hotel

3.5 out of 5.0

Recent guest reviews

The hotel was under construction there was also no hot water for a while plus they charged us full price

Not what you would expect for a Crown Plaza. Hotel is old - carpeting is worn, hallways haven't been updated for at least 20 years. Updated bathroom. Beds are nice. TV experience poor - basic channels were fuzzy, couldn't get all channels advertised. Had to change rooms but this room was the same way.

I was only scheduled to stay 3 days, but due to a car accident I stayed for a week. It was a very difficult week for me but EVERYONE from front staff to housekeeping, had a smile for me, and even a hug! They are in the process of updating, but my room was great.

Compared to other hotels in the area, this one was by far the best value. The room was spacious and clean. The temperature regulated well and the shower was good. The hotel offered many options for dining and the staff was friendly.

Housekeeping was very poor at this hotel. We checked in and found a dirty washcloth on the counter in the bathroom. There was no waste basket in either the bedroom or bathroom. The shower had no place to put soap and shampoo other than the floor. Very invonvenient. A booklet on the desk had a cover that had a grease stain on it and a small piece of crust from a pizza. Disgusting!

The price of the hotel you should have gotten a bottle of water, price for a coke (2.50) was way too much, the price for a burger (14.00) are you kidding me. just not very happy with hotel.

Housekeeping a little sloppy but issues were resolved after a time. Nice hotel, could use a little updating.

The Crowne Plaze in Novi was a good hotel. There were a few issues like a missing remote control and slow service, but other than that the staff was really nice and I was happy with it overall.

The Crowne Plaza was a really nice hotel. The people at the front desk were friendly and helpful. The hotel itself was clean and nice. I stayed for a wedding and I really liked the layout and the style of the hotel. My only complaints were that the location was a bit hard to find, but if you call they will help with directions. The other problem was that my hotel room didn't have a remote and it took a really long time to get one. In the end I just gave up on the matter. In general, good hotel and recommended.

Great weekend getaway! My husband and I just wanted to getaway to celebrate our anniversary. We had a great experience!

For the price, you can't find a better deal. I highly recommend the Novi chop house located within the hotel. Incredible food! Perfect location near the highway too!

simpple hotel, near where i wanted to ber, staff was friendly

Clean and convenient, overpriced. Staff was friendly, too much so, my key didnt work, and maintenance guy let me in room without even asking name. Front desk guy gave me new key, no id asked for...

The managers reception was a joke. Chips, pretzels and one beer/wine. Some reception. Unless I am at meeting really close to Novi, will not stay at this facility again.

Smoke smell was in the hallway of our room (which was nonsmoking room). Spider webs up in the corner of the room itself and the room really could have used a dusting. Spoke to the front desk about the smoke in the hall and they just looked at me as though I was lying to them. I have stayed at this hotel many times over the years.....not sure what happend to this site.

Location very good, Restaurant very good Deli for breakfeast very good Indoor pool is gettong old and much to open, smelling everywhere

The hotel is very nice and is in a great location. Our room was clean but cold. I let the front desk know and by the time we got back, it was nice and warm. I would definitely recommend this hotel.

hard to find road entrance; facilities nice. convenient location

really good

Very friendly, a nice place to stay for shopping at the mall it just acroos the street. Beds are really reqally comfortable, rooms are very cosy too also close to nice restaurants just we enjoyed our stay would recomed to any adult with teenagers.

27000 S. Karevich Drive Novi MI

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Novi Oaks Hotel places you within a 10-minute stroll of West Oaks and Twelve Oaks Mall. This 220-room, 3.5-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking. Paradise Park and Suburban Collection Showplace are also close to this Novi hotel.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge. Start each morning off right with cooked-to-order breakfast served for a fee.


Rooms

The 220 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect to find LCD TVs and stay connected with free WiFi. Other standard amenities include free bottled water, ironing boards, and desks.


Property features

At Novi Oaks Hotel, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. There's free parking and a free area shuttle. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 5 meeting rooms, conference space, and a business center.

Room options

King Bed Deluxe

King 1 | Sleeps 2

Two Beds Deluxe

Queen 2 | Sleeps 4

King Bed Deluxe with Balcony

King 1 | Sleeps 2

Premium Whirlpool Suite

King 1 | Sleeps 2

Guest reviews for Novi Oaks Hotel

Everyone (3) Couples (9) Business (7) Family (3) Friends (1) Other (1)
1

they did not tell us about the construction

Everyone

The hotel was under construction there was also no hot water for a while plus they charged us full price

By on May 23, 2017

2

not your normal crown plaza

Everyone

Not what you would expect for a Crown Plaza. Hotel is old - carpeting is worn, hallways haven't been updated for at least 20 years. Updated bathroom. Beds are nice. TV experience poor - basic channels were fuzzy, couldn't get all channels advertised. Had to change rooms but this room was the same way.

By on Oct 26, 2016

Review comment responded on Nov 4, 2016

Dear Valued Guest, I apologize that your experience was unsatisfactory. We are currently under a complete renovation and our guest rooms and facility will be fully updated. Also our TV channels have been resolved. We hope to see you in the near future so that we may restore your faith in our hotel. Best Regards, Eliza Rodriguez Front Office Manager

5

the best hotel i have ever stayed at.

Everyone

I was only scheduled to stay 3 days, but due to a car accident I stayed for a week. It was a very difficult week for me but EVERYONE from front staff to housekeeping, had a smile for me, and even a hug! They are in the process of updating, but my room was great.

By , from Forida on May 15, 2016

4

great value!

Couples

Compared to other hotels in the area, this one was by far the best value. The room was spacious and clean. The temperature regulated well and the shower was good. The hotel offered many options for dining and the staff was friendly.

By on Dec 22, 2015

1

unpleasant experience

Couples

Housekeeping was very poor at this hotel. We checked in and found a dirty washcloth on the counter in the bathroom. There was no waste basket in either the bedroom or bathroom. The shower had no place to put soap and shampoo other than the floor. Very invonvenient. A booklet on the desk had a cover that had a grease stain on it and a small piece of crust from a pizza. Disgusting!

By on Oct 7, 2015

1

birthday party

Couples

The price of the hotel you should have gotten a bottle of water, price for a coke (2.50) was way too much, the price for a burger (14.00) are you kidding me. just not very happy with hotel.

By on Sep 28, 2015

3

pretty good, needs improvement

BusinessTravelers

Housekeeping a little sloppy but issues were resolved after a time. Nice hotel, could use a little updating.

By on May 20, 2015

4

good hotel

Couples

The Crowne Plaze in Novi was a good hotel. There were a few issues like a missing remote control and slow service, but other than that the staff was really nice and I was happy with it overall.

By on Sep 29, 2014

4

recommended good hotel

GetawayWithFriends

The Crowne Plaza was a really nice hotel. The people at the front desk were friendly and helpful. The hotel itself was clean and nice. I stayed for a wedding and I really liked the layout and the style of the hotel. My only complaints were that the location was a bit hard to find, but if you call they will help with directions. The other problem was that my hotel room didn't have a remote and it took a really long time to get one. In the end I just gave up on the matter. In general, good hotel and recommended.

By on Jul 14, 2014

4

weekend getaway

Couples

Great weekend getaway! My husband and I just wanted to getaway to celebrate our anniversary. We had a great experience!

By on Oct 14, 2013